I have been going to Hansen Family Dentistry my entire adult life. I had to have a crack in my…read moretooth repaired recently. Kirk and his staff were great to work with. He explained what he was doing throughout the entire process and made me feel at ease. I would recommend him to anyone looking for a dentist.

From the owner: Hansen Family Dentistry LLC Provides Dentists, General Dentistry, Family Dentistry, Cosmetic…read moreDentists, Teeth Whitening, Crowns And Bridges, Implant Restoration, Root Canal Treatments to the Moline, IL Area.

We moved to the QC area 22 years ago and started looking around for a dental office. We went to…read moreanother place first that had a bunch of dentists and claimed to be great with families and kids. We did NOT have a good experience there and then someone told us about Dr. Nelson. We immediately fell in love with the office and the people there. The general staff has changed over, almost completely, since we started going there. That would be expected as people move or their family circumstances change, but the care and professionalism has remained constant. There has been an occasional glitch with what the insurance will pay, but not any more than I've had with medical doctors' offices. The problem is that doctors and dentists don't (or haven't historically, at least) have "real-time" connections with insurance companies. If you go to a pharmacy, their computer can tell you immediately if your medication is covered, and the price you'll pay, but this is not the case with doctors and dentists. Each time there's been a problem we've been able to get it figured out and take care of it. Dr. Nelson has a Type A personality and is constantly jumping from bay to bay as he and his team take care of patients. It is a well-orchestrated "dance" that ensures that you don't have a lot of time just sitting around while all the activity is next to or behind you. He uses all of the latest techno-wizardry available. One of my favorites is a CNC-type machine that can make a crown out of a cube of whatever kind of material a crown is usually made of, while you wait. The machine makes the actual permanent crown, not some temporary one. He took me back and let me watch it work on a crown for me. When it was done, he "glued" it onto my tooth and I was out the door with a permanent crown (and no need for a return visit in 10 days to get the "real" crown installed). What a time (and money) saver. At the end of each visit, the staff puts together a "goody bag" including a toothbrush (or brush head if you have an Oral-B electric toothbrush), toothpaste samples, and other tooth-related items. It isn't a BIG thing, but is an example of some of the little things they do at this office to let you know they appreciate you. The best example of why I wouldn't think of going to another dentist is because of something Dr. Nelson once did for me over a weekend. He had done some extensive work on one of my teeth, trying to save the "root". This was on a Thursday, as I remember. Once the anesthetic wore off, the tooth started bothering me. I took ibuprofen and tried to gut it out, thinking I would get it fixed on Monday (they only see patients for a half day on Friday). Well my plan didn't work. The pain kept getting worse and I eventually decided I wouldn't make it to Monday. I hated to bother Dr. Nelson on a Saturday evening, but I either needed a root canal or pain relief that was stronger than ibuprofen. Dr. Nelson said he was going to finish dinner then call me back to meet him at the office. When I got there, he sat me down, took one look in my mouth and said he would have to do a root canal right after all. Using my chest as a staging area for his tools and equipment, he got down to business and, half an hour later, I had (yet another) rootless tooth in my head. Maybe any dentist would do that for a patient, but it was a first for me. The bottom line is, I wouldn't think of changing dentists and hope Dr. Nelson doesn't retire anytime soon.

Absolutely loved this office. My first visit was today and I was pleased with the staff and doctor…read more Everyone was very nice and professional, they worked with my insurance and made me feel like they cared about my teeth. Highly recommend this office. In regards to your insurance, make sure YOU call YOUR insurance first. Most of the time, it's insurance problems, not the dr office.

Professional Dentist and Staff. My appointments always began on-time. If that's all you're…read moreinterested in, great. 5-stars. But if you're expecting any empathy during or after a painful procedure, this is not that kind of place. It's your money. Spend it where you want.

Originally, was told I had to see a dentist that took both insurances, but recently found that to…read morebe untrue. I found Schommer Dental on my insurance page. I just wish I would have like in May. Also, for being a new patient they were able to get me in right away. His entire staff is so professional, amazing, & understanding! Dr Schommer is a caring dentist, friendly, and has amazing bedside or chair manners! I have several things that I need done, but unfortunately since I'm moving in two weeks- I can't get them all done here. His turn around time in crowns is typically a week, he even fixed a crown that popped off from t12/2024 and was able to replace it w/ my new crown next to it. He is so knowledgeable and has up to date dentistry. He had to extract a baby tooth on the other side and he made sure that I was comfortable as well as numbed. It was not an easy extraction, I have normal soreness from 9/2/25, but nothing compared to previous dentists. I no longer have dental anxiety when I come into their office e as I know they will take good care of me! Thank you so much!

This is a wonderful place, the dentists are excellent, professional, and caring. The staff will…read moremake you feel comfortable. Kelly goes out of her way to get you taken care of. A big thank you to all of them

From the owner: At Innovative Dentistry in Davenport IA, your dental care experience is designed to be fully…read morepersonalized, ensuring that you receive the best possible care tailored to your unique needs and preferences. From the moment you step into our Davenport dental practice, our friendly and knowledgeable team is dedicated to making you feel comfortable, informed, and confident in your dental care decisions. We understand that each patient is different, and we take the time to listen to your concerns, answer every question, and understand your oral health goals. Let us partner with you on your journey to optimal oral health

I always feel welcomed here. The hygienists and the receptionists are all super nice and lowkey do…read moretheir thing. They also treat you like a human. I get text messages telling me I can come in early if they have openings which is super cool lol. Brandie S. is just mad she doesn't have teeth. ... Or a brain

Patient be aware. Don't be fooled by the good reviews. This office actively campaigns for people to…read morepost good reviews. I have worked in the healthcare industry for over 30 years. I am extremely disappointed in the customer service of this dental office. I had numerous issues over the course of the one year I went there before switching. Dr. Malloy seemed caring and compassionate but his support staff were rude and unprofessional. I'm going to try and summarize without writing a book: 1. 1st appt insurance estimate for crown and night guard (I showed Dr Malloy at picture and he said he could make me the same one). I told hygienist I do not do fluoride when she asked me. No Fluoride was applied to my teeth. 2. One month later temp crown applied by dental assistant. She was inexperienced and made it too thin. I expressed my concerns during visit but she was confident she did it correctly. Front office staff told me I owed entire amount for crown and insisted I pay it that day ($1000ish). When I questioned it told me I reached my max insurance benefit. Explained that was impossible, was told I had to pay full amount. Would not investigate further and told me if I had an issue to call my dental insurance company. I called immediately and they confirmed the dental office made a mistake and they hadn't ran it through my insurance. I received a voicemail the next day from the dental office saying they had a glitch in their system and I would be credited but No apology for the mistake. 3. Temp crown crumbled after 12 hours and I wasn't even eating or chewing. 4. Had to go back for 2nd temp crown. This time the young dental hygienist had a more seasoned lady help her. 5. Also at the one month crown appt I was fitted for a night guard. 6. Night guard came in 4-6 weeks later, it was the wrong one. 7. Had to comeback to be re-scanned for the correct one. Waited another 4-6 weeks and this one was incorrect. 8. Received a voicemail from them saying that Dr. Malloy wants to make it right so they are not going to charge me for the night guard. 9. Went in a 3rd time to be re-scanned for the correct night guard and they credited me the $375 I had originally paid. 10. Waited 6-8 weeks, finally contacted them. Yep, night guard was in. When I went to pick it up the receptionist at the front told me I owed them $375. Mind you this is the same lady who I had the encounter with about the crown. Explained to her that it was supposed to be free. She left her desk went in back then came back and told me this night guard was way more expensive then the original one I was quoted for so I owe them. I asked how much more and she couldn't tell me. Then said are you ready to run your credit card. I paid it. 11. It was time for my second 6 month cleaning. The hygienist called me on Monday and asked if I could come on Tuesday instead of Thursday because her mom was having surgery. Okay I felt terrible but I couldn't change my schedule. It's highly unprofessional for her to call me and ask me that. If she needed the day off then they should have rescheduled me or moved me to another person. Her not being there for her mom's surgery shouldn't have been on my shoulders. 12. Went for my cleaning. It was very awkward. She ended up putting fluoride on my teeth without asking me and I was unaware of her doing this. She then proceeded to walk me up to the front and tell the same receptionist I owed for fluoride. It was $30ish and yes I paid it. At the point I was so over that place, it wasn't worth even saying anything. Needless to say I switched dentist. I am so glad I did. I know Crow Valley reads and responds to these so I surely hope you make some major changes in your customer service. Your front office people are the face of your business. They are the 1st and last person a customers sees. I was a paying customer and should have been treated with kindness and compassion. Everyone makes mistakes, it's how you handle them that makes all the difference! Start showing you value your customers!