Very modern and clean facility. Smooth paperwork process and if you're a new Donor you get rushed…read moreto the front of the queue to be seen. For your first visit expect up to 3 hours or more for screening and plasma draw. You'll meet at the front desk, show your documents, get your finger scanned, a finger poke, blood pressure and temp taken. Then you'll answer a computer health questionnaire and meet with a nurse to go over any health questions and get a physical. The staff were mostly great though they seemed in a hurry. I was there on a Tuesday, one of the busier days including Sunday, and there was about a 12 person queue for initial examination. Thankfully as a new patient I was put the the front like I said. It's a good idea to arrive early. Check their website for monthly promotions and download their app.

What a joke. Don't bother scheduling. Doesn't matter. They will schedule how many employees they…read morewant when they want. Stacked 20 donators and only 12 chairs open. 12,times 1 hour average and 20 plus waiting. You math. Rediculus

This blood donor center is outstanding. I can make appointments easily on line and get reminders…read moreahead of time of the upcoming appt. The check in process is easy and I can do all the paperwork before I arrive so the wait time is minimal before being brought back to donate. I have had very good experiences with all of the people drawing my blood. They are skilled, efficient, friendly and professional. I am usually in and out within 45 minutes. I do wish they had more zero sugar drink options as well as healthy snacks when I am finished. I always want to have a snack but don't want to eat sugary or fatty snacks. Carrots and hummus or string cheese or something like that would be easy to keep in the fridge with the drinks. I love all of the promotions they have and love knowing I am making a difference. Easy parking!

After a year's break in donating blood due to health reasons, I gave my first pint of 2016. That…read moremade it 32 for my life and an 8 gallon pin!! My minimum goal is 100 pints. The staff here is every bit as nice, friendly and professional as when I first started here in 2011. One tip - it's my understanding that state employees are allowed 2 or so paid hours to donate blood. If you work it right..say on a Friday .... just sayin'.

Donate blood to help others, you can save a life! They will spoil you with juice and cookies…read moreafterwards.

This use to be Cascade's location but is now Bloodworks NW. They did some remodeling, changing the…read morelayout. After treats are as good as Cascade use to have. But donating blood is a good cause. Location is everything!

Quick professional and friendly every time I go. I get standard "complete blood" draws and while my…read morevein is often hard to find, they have a 100% hit rate. If you know, you know.

This was a good experience for me, I had fun & enjoyed the phlebotomist-Both were knowledgeable…read moreabout the work thy were doing and very respectful. When I walked in- The facility was very clean & upkept. I also enjoyed the other donors that were there. I don't want to say names, But everyone that was there in a white coat was hella cool & respectful. Thank you for your time.

DISGUSTING TREATMENT. Medical negligence, broken equipment, and staff harassing donors…read more I am absolutely sick to my stomach and infuriated by this location. I have been a loyal donor here since December and it was genuinely my favorite thing to do. This week, the sheer technical incompetence, broken equipment, and toxic management turned it into the worst, most humiliating experience of my life. I left this center crying in my car. On Wednesday, an associate named Jimena deferred me over an iron reading. I spent 24 hours correcting my nutrition, only to return on Thursday and get deferred again because an unbalanced, poorly calibrated center scale claimed I magically lost 6 pounds overnight--a total equipment error, proven by the fact that the very next morning I "gained" all 6 pounds back on a different scale when I successfully donated. Manager Marissa handled this with outright hostility, and she explicitly lied to me, stating that I may never be able to come back and donate again--intentionally twisting a temporary equipment issue into a permanent lifetime ban to scare me. She then maliciously weaponized the digital notes system to lock my account on Friday over my footwear (platform shoes) just to force a supervisor review right before my work shift. They forced me to sit waiting in the hallway like a child, only for them to completely clear the flag and sit behind the counter without ever bothering to step out and tell me. I was left stranded waiting until I finally got fed up, approached the counter myself, and asked what was happening, only to be dismissively told they had already resolved it minutes prior without telling me. Once cleared of her petty trap, I successfully donated on Friday with an incredible 46% iron level. Today (Sunday), I came back to finish my second donation, and Jimena screened my iron at an impossible 37%. A 9-point drop in 48 hours is medically impossible. My intuition was 100% right: Jimena directly violated clinical protocol by failing to wipe away the very first drop of blood from the prick, completely diluting my sample with tissue fluid. Looking back, she likely made this exact same training error on Wednesday. When I begged for a retake due to this obvious mistake, a supervisor named Sean coldly refused, dismissed my tears, and lectured me about his staff being "perfectly capable." To make matters worse, multiple employees here have continuously crossed boundaries by repeatedly demanding my Instagram and phone number after I have explicitly told them NO. This center is a complete circus. You have untrained staff violating medical protocols, broken uncalibrated scales, power-tripping managers threatening permanent bans over water weight, and staff actively harassing female donors for social media. Upper corporate management needs to step in immediately and clean house.

This location has always been good with getting my vein on the first try for blood donation (no…read morefishing around in my arm!). Also the finger prick was gentle, and my finger wasn't sore the next day like some other places have done. The ladies there were all friendly and approachable when I had any question or concern. They definitely follow the rules to a T. I felt like the care was high quality. I liked that they were willing to stick around and chat with me as my blood drained into the bag, I learned that the fastest donors are done in 4.5 minutes! I usually average 7-9 minutes of needle time. Of course my favorite part are the snacks afterwards. I got some chips, a cookie, and V8 juice.

I've been donating blood for years and Bloodworks Puyallup was top notch. After a very thorough and…read moreobviously necessary screening to the drawing experience to the cookies to the follow up, they were friendly and educational and super hygienic. Let's do it again!

Both my partner and I have had an issue where a note meant for someone else was put in our profiles…read moreand led to a wrongful deferral. I was told I had "scar tissue due to medical procedures" when I do not have scar tissue or have ever had a medical procedure. My partner was told he "made staff uncomfortable by staring at them and writing notes" but he most definitely did not do this. Thankfully the staff were able to fix the notes and the wrongful deferrals, but it is demoralizing to be accused of things that are not true because someone made a mistake with the notes. I tried giving this feedback on their website on the contact us page, but that seems broken because it kept saying failed to submit.

Rude and unprofessional workers. If you're wanting to donate plasma don't go to this place. Almost…read moreall the girls there are disrespectful I wish I could have gotten the names of them, I do know one girls name is Gabrielle. But don't waste your time going to this place. Go to professionals.

I wasn't able to donate last time I went in October because I had a surgery in May. Was kind of…read moreannoyed that I wasn't told that until 2 hours into the process but I understand why they have that policy. I do hate how long the check in screens take. I read so much faster than they let you pick your answer. I was surprised when I got a call last week saying they changed it to 6 months after surgeries. I finally got to donate a few days ago. It takes a few hours the first time you go but it's not that long after the first time. Plus, they have decent compensation and bonuses. My veins have always been small and hard to find but the guy taking care of me was able to. I have bad veins so donating was hard on me and long but I don't blame anyone there. I was happy when one of the less experienced people passed me to someone who was and didn't try to make me their Guinea pig Lmao. I've always had problems with doctors even finding them so it's all good. I plan on going back here because I've heard nothing but bad things about biomat.

Check in times are no joke here. Seems like it takes an hour waiting to be seen by the nurse. I…read moreneed to check out other plasma locations in this area. I'm glad they are thorough but this is ridiculous