Short staffed all the time. Management is super unprofessional. Sometimes it's hard to tell if it's…read morean assisted living or an animal shelter with all the dogs in their office. Unfortunately due to the constant shortness of staffed it causes a huge lack of care. There are far better places for my family member to stay.

I'm writing this from the perspective of being an independent and occasional caregiver for a…read moreresident who resides at Artesian Place for the last four plus years. My 'TOP TEN' observations. 1. Management - Exceptionally qualified group of thoughtful and caring people. Empathetic, patient, knowledgeable and always professional. Ange Pitts (Administrator), Taylor Burkhart (Resident Care Coordinator), Amber Hall (Office Manager). 2. Emphasis on safety. Nothing more important! Recent example was the influenza outbreak in Washington state. The entire professional team expeditiously confirmed that all protocols were in place and being observed. 3. Medical professionals who manage the distribution of pharmaceuticals as well as monitoring vital signs of residents. 4. Phenomenal staff who assist with many aspects of general care of residents. 5. Housekeepers keep the facility looking great! 6. Facility maintenance impeccably handled by the versatile Pat White. 7. Life Enrichment Coordinator makes sure that residents have a plenty of interesting and creative activities. A visiting social worker recently commented on the quality and diversity of activities. Special thanks to Sydney and Mary. 8. Chef staff is always striving to come up with interesting menus as well as numerous alternative items. 9. Communication within the organization is excellent. 10. Yes, there's no place like home. If home is not an option, Artesian Place is a great place to live.

Katie Williams is fantastic and worked miracles on my tmj and increased range of motion in my right…read moreshoulder. Knowledgeable, researches medical conditions that are new to her. The whole staff is great including Michael and front office. Great experience

I highly recommend Katie Williams as an outstanding physical therapist. I followed all of her…read morerecommendations and was able to get the comfort and function of my shoulder back. I came to her with a lot of pain and loss of shoulder function. Each time I saw her she zeroed in on my specific concerns and adeptly treated me. She customized her treatments to resolve all issues successfully. I am an occupational therapist and as far as I'm concerned she is outstanding in her field. Thank you Katie and I also need to thank Michael, her assistant for his superb service with his oversight of my execution of the prescribed treatment plan. What a team!!

Excellent experience and care. The PT accurately identified my condition before x-rays confirmed it…read moreand set me up with a care plan to manage my issues. Can't recommend them enough!

I have just started PT here. My physical therapist is diligent,caring, and supportive. She listens…read moreto me, and responds with excellent information. The office is clean and tidy. The front desk person is friendly.

My husband spent two weeks at Roo Lan after being released from Good Sam Hospital in Puyallup. He…read morereceived excellent care, the food was good, the nursing staff are caring and kind. Special thanks to CC, Carly, Alaina, the food mananger, Beau, and the PT/OT staff all of them went above and beyond in caring for Paul. Roo lan has a new administrator and manager and they are on the ball! Excellent care, thank you do much for making our stay a positive experience.

Hopefully this place will be closed down. Don't allow your loved one to stay there. My sister was…read morethere for months and has PTSD. She came out a different person. These people do not care about there patients. They neglect them, they are mean to them and God help the ones that are non verbal.

Capital Homecare provided excellent care for my mother. She had dementia and needed supervision…read more The caregivers were kind, understanding, and reliable. Additionally they helped me with clear communication and housework! I appreciate the model of care and highly recommend this local agency - thank you again -

I was fired without notice, effective immediately without just cause. It was because I didn't get…read morevaccinated against covid and against my beliefs just a day after I requested religious exemption. I was unable to provide for my home and was treated very coldly from a company I thought was a safe place that I thought valued me. I was wrong. They do not care about the clients because If the did they would have let me say goodbye or had me help train the new caregiver. they fired me at the end of the day at the end of the week, I cannot express how betrayed I feel by this company and these people I thought were my friends. They told me I how great I was and then this two faced company throws me out. I hope this company doesn't make it. You and your policy's are trash and a pathetic excuse for a functioning company, 3 years in and you don't have your own board in order. Don't work here don't give your care to these people they will let you down.

Gary Black, LMP is wonderful! He has provided me with the Myofascia Release 'therapy' and I cannot…read moresay enough how happy I am to now know about this! Gary is very knowledgeable and communicates well with passion, ease and understanding. He also makes me feel extremely comfortable. Dr Diana suggested this form of massage mostly for my abdominal pain and low back pain. I think it is exactly the right solution for the scar tissue resulting from cesarean problems. And if you don't know about Myofascia Release yet, you should go find out (: I am tired of getting no answers from elsewhere, and happy to find Heart of Wellness! I look forward to my next visit with Dr Diana. Though in my initial one, she was very helpful and really listened to my concerns and offered some insight that no other doctor has ever mentioned. She made some simple suggestions to me and the recommendation for Gary and I am so very thankful! Thank you Gary and Dr Diana!!!

The clinic manager called me this morning and let me know that my membership fee had been refunded…read more She also asked if I would consider taking down my review I appreciate that and explained to her that my review would stand as I did not hear from the doctor herself. In my world, we do not send others to do our bidding.

My family and I have gone to this clinic for a few months now and I am impressed with the care that…read morewe've received. The ANRP, Ms. Kim, has been so kind and straightforward with every checkup. She has answers to all the questions we may have and it's reassuring knowing that you have someone that's so knowledgeable caring for you and your family. The assisting staff are also so kind and make our visits enjoyable. 10/10 would recommend!

Easy to get an appointment. Open to telemedicine. Thr bad is high nurses aid turnover. Web site…read moreis substandard,

i have been in an extreme chronic back pain flare up, with a slipped disc and arthritis. I have…read morebeen trying everything, and the only thing that was giving any relief from the pain was prescription pain pills. after a couple weeks, i noticed my tolerance changing, and knew i had to try something else. One acupuncture visit with Shelby at Olympia Community Acupuncture turned my pain around. Shelby suggested a second visit a few days later, then once a week for a month. I'm grateful for the sliding fee, which made it accessible to make those appointments. I've only had to have 2 pain pills since these treatments. I could cry, the relief has been liberating. I'm also getting support for grief and gut health. Acupuncture is amazing and i really like this shop and the people there. Shelby is incredibly knowledgable, caring, and effective. This is a very accessible studio and is queer and trans welcoming. I highly recommend.

Wonderful place. Shelby is so thoughtful and kind and gentle. We love this place. Highly…read morerecommend