The staff at this location is amazing. Dereene and Kiana took care of me today. They were kind,…read morefriendly, and very good at their jobs. I would highly recommend Stem Express East Norriton to anyone who wants to donate for the greater good.

I've looked into donated before at other clinics. Those places looked run down and shady and the…read morestaff were very short so I never moved further. I submitted a request for an appointment at StemExpress online and received a call minutes later. I was able to set up an initial appointment for that day. I wasn't sure what to expect walking in but the decor was very clean and welcoming! The staff was super friendly and offered me snacks. I filled out my paperwork and was taken right back. The initial draw was a normal amount for tests. The whole process was super quick and I was really impressed with the entire experience.

It is always a positive experience here! The staff is so friendly and grateful that you are there…read moreand you are taken care of through the process. The canteen is always great and the volunteers are so sweet! The snack choices are huge and they even have icecream. They make your donation feel meaningful and this go round they even had pins for pride month that stated, we all bleed the same!

I gave a second star because the people I dealt with in my two visits there were generally…read morepleasant. Otherwise, it would have been one. Timing and treatment of donors appear to be major problems at the Christiana center. At each visit, I had to wait much longer in the reception area (after filling out the electronic questionnaire) than I ever have at other donation centers. That wasn't the worst of it, though. Each time, once I had done the in-person interview and had my vitals and blood iron level checked, I was taken to lie down in a chair in the donation area. On my first visit, I lay there for about 15 minutes, without anyone even acknowledging my presence, before the phlebotomist finally arrived to take my blood. I'm used to getting hooked up immediately at my usual donation center, so that long delay was frustrating. I heard someone say they were short-staffed that day, so I decided to give the location one more try. The next time I was scheduled to donate, I returned to Christiana. I told my interviewer about the previous delay; she said something reassuring, then took me to the chair. This time, I lay there for more than 20 minutes, without a word from anyone -- no "Sorry for the delay" or "Someone will be with you shortly" or anything. I was feeling not just unappreciated but invisible. And I was worried I'd be late getting somewhere after my appointment. So, for my first time ever (after 50+ blood donations), I simply got up and left, telling the receptionist I couldn't wait any longer. From now on, I'll be donating my blood elsewhere.

Blood Donation center on Andrew is excellent, well organized, clean, efficient, with personable…read morepeople.

So, maybe not all American Red Cross locations are made equal? I've been donating platelets at the…read moremain Spring Garden location occasionally, but I recently decided to try out this other location. Walking in, I was greeted and provided with the absolute best service you could get while sitting still for two to three hours. I mentioned that I had an issue before with my return arm and they decided to flip arms and even use a different vein. It was actually so much more comfortable for me, for this long process. I think this will be my new location going forward.

I'm here twice a week and 98% of the staff are friendly and competent. The other 2% just need a bit…read moremore work, perhaps, on sticking, but they are plenty friendly otherwise, and that makes it a bit more understandable. Great way to help out and get paid.

Very bad experience, my blood pressure was very high, and the nurse said don't worry I will change…read morethe results so you can donate, I agreed because I needed the money, so after donating I came back and handed the nurse 20 bucks for helping me out Whit my results. Then I get a phone call that I can't no longer donate there . These people here think the money come out they check. Very rude staff. Unprofessional, very dirty, then again it's reading. If you can avoid this place at all cost. And to the staff if you want you can reach me at victoraguirre5920@gmail.com I don't have a problem refreshing y'all memory.

Do your part to help out your neighbors by donating blood at Miller-Keystone…read more.. I'm a 10+ gallon donor myself (mostly platelets) and have donated exclusively at Miller-Keystone. Over the years they've made tons of improvements to the facility, including adding many flat screen TVs, free WiFi, and portable DVD players with a decent selection of movies They still have plenty of snacks, including Sweet Street's donation (usually a loaf of lemon or poppy cake).

Being a regular donor, you can save lives without jumping into the ocean to pull someone out. I go…read morehere often to donate double red cells. The staff are pleasant and appreciate your time to come and donate life to others. You can use the website to make appointments and there is free parking in a deck across the street.

I had donated 15 pints of various blood components over the years to The Central Jersey Blood…read moreCenter,Shrewsbury,NJ. All my donations were at mobile blood drives,including the Manasquan Elks of which I am a member. CJBC, has gone out of business without much notice as of 12/31/2018. I will donate to NJBS on 8/19/2019. I'll be back following with my review. I have one star in order to be able to post.Time will tell if it increases...

Donation experience was smooth and worry free. Unlike other centers the experience was fast and…read moreefficient

CSL has improved recently with the new machines that make donating a little bit faster…read more The facility is very clean. Customer service has improved in the reception department. They are friendlier and have no drama between themselves. The phlebotomists are very good. It's almost painless. I started donating here to get some extra cash but I keep donating to help others in need. Don't get me wrong, the payments help but it can be time-consuming if the line is long and if traffic is bad. Timing is everything No pictures because they are not allowed to be taken in the facility.

You would think that this place would really want the life-saving plasma especially from the…read moreyounger people because we can usually donate twice a week, no problem. NOPE, I would not waste my time with this place because any little thing you are missing in order to donate, TRUST AND BELIEVE THEY WILL BRING IT UP AND NOT LET YOU DONATE. Have given me BS excuses time after time. Tune in for the next chapter of my Ted talk on this trash place!

Healthy 22 former college athlete. Ended up in the ambulance after trying to give plasma. They…read moremissed my vein, then injected 350mL saline into my arm turning my entire life arm numb, damaging the tissue and muscle for over a month. Neglecting workers, not qualified and no care for the people. Just don't don't do it here. I read the comments too until it happened to me on only my second visit.