The cpr and first aid and emergency oxygen. They are excellent. The instructor was excellent and…read morevery polite and respectful.

The American Red Cross, you may know them for their blood drives however they provide so much more…read morein services. Today I was at this office to attend multiple training's for the disaster services team. As a volunteer we can deploy when called to communities impacted by a variety of disasters. The recent Polar Vortex in WNY, shelters were opened and guess what, people are needed to provide assistance to those seeking shelters. The big hurricane or earthquake in another state or country, guess what volunteers from the Red Cross go down to provide assistance. That is people from your community giving their time to help those most in need. Other services the Red Cross provides include Sound the Alarm. This is a program where you can submit a request, no questions asked. (no income requirements, rental, homeowners, etc) Disaster Services volunteers and other trained volunteers will come to your home and install free smoke alarms into your home. These NEW alarms that follow the NYS guidelines (that change April 2019) have a 10 year lifespan and LED batteries that you are not required to change out every 6 months. Do you want to learn more how to be prepared for a natural disaster? How about a man-made disaster? Concerned on what actions to take with an active shooter? The Disaster Services volunteers offer a program, put together by NYS to teach you and your community how to prepare. Concerned about fire safety and your children? Disaster Services can come into your school or community center to teach the Pillowcase Program, a Disney sponsored, kid-friendly, kid-designed fire safety program and guess what, that isn't everything. You can CPR certification training, lifeguard training, babysitting and even a store so you can buy a fully stocked first act or other supplies you may need in the event of an emergency. So continue to give blood, there is always a need if that is your thing but also remember there are so many other ways you can help your community as well.

All they do is sit around and do nothing just playing on their phones. Loud and obnoxious. Have…read moreother employers do their work while they play on their phones.

I've had two great experiencing donating blood at this location this year. The staff and volunteers…read morehave always been very friendly.

Everyone has off days but even when these guys do it's usually just that they forget to say 'thank…read moreyou' so I don't mind it much. The least enjoyable part of the experience is all the phone calls you get before and after. I've been coming here for years, but finally back into a groove of donating platelets; I'm pretty content with the experience. RapidPass to skip some of the before stuff, lots of movie options, charting to help remember what your system is (two-arm, squeeze with left for me), blankets, Tums for calcium, and many snacks to choose from- what could be better?

I initially used to go to the facility in E. Irondequoit, but that one closed. Decided to try the…read moreone on Westfall which is near my work! BIG, BIG mistake!!!! Someone with a name tag that said "supervisor" was my phlebotomist. You would think that he would have been experienced. The pain I experienced, literally made me cry out!!! He did not seem to care at all. Half way through, I formed a hematoma so they had to stop!! It's been over a week now and I am completely bruised. NEVER AGAIN!!!!

terrible business... they claim to work fast and take care of their donors. They lured me in with…read morethe promise of $100 for the first few visits only to open their doors a few hours late and say they aren't accepting new donors or lapse donors. It's a slow, painful, all day process and the staff is atrocious and apparently don't want to work there which is why they are always short staffed.

Absolutely professional very friendly I've donated plasma for over 20 year's in San Diego and not…read moreonly do they pay better but they are more friendlier but also more professional keep up the awesome work csl

From the owner: CSL plasma Inc. is one of the world's largest collectors of human plasma. As a leader in plasma…read morecollection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives.

I have been donating blood here for years back when they were still called Unyts. I normally donate…read moreat the collection location in Tonawanda. My experiences there have always been great. They are very friendly and competent. Going back about 50 years I used to donate to the Red Cross. Red Cross does wonderful things for people in need but I found out that they were charging local hospitals an exorbitant amount for blood. That is why local hospitals approached Unyts which had been an organ donor organization to start collecting blood for them. So all the blood collected by Unyts goes to local hospitals. The Red cross sends much if not all of what they collect to other areas so they can get a good price for the blood.

All the staff at this location is so friendly and still professional. We donate every 8 weeks and…read morehave come to know them all. The location is easy to find and has plenty of parking. The interior is newly renovated, clean and neat. Don't be afraid to donate, it only takes about 30 minutes total of your time and all the blood remains local. They even notify you when your blood is used. It's a good feeling to know you might just have saved a life!

Always a delightful place for donation center. All employees are well trained $ caring. They talk…read moreto you & always make you laugh. Treat you as part of your team. Highly recommend them !!!

WARNING THIS PLACE IS NOT PROFESSIONAL…read more Phlebotomist looked about 12 years old and completely missed the vein. Went way too deep into the muscle, which hurts like a mf. Also, the wait here is crazy and when you finally do get up to the counter they will turn you away if they think you "Look anxious" or "Look hungry" (wtf) even if you pass the protein and vitals checks. Feels scammy, like they're trying to get different people each time so they don't have to keep paying out. Personally, I would avoid.

Your first appt expect it to take 2-3 hrs total. Mine was at 9am on a Saturday. Everything moving…read moreright along and I started my donation at 11:05 ending at 11:35. Had to wait 15 mins after and then on my way. Everyone was friendly. The nurse was amazing and super personable. You get super cold at the end of the donation so expect that you will shiver uncontrollably. I was told it's normal. Make sure u stay hydrated before the appt with electrolytes and have protein like beef jerky, nuts, etc. I was recommended by a friend to go here and I've recommended it to 3 others. It was a good experience and everything was explained well.