Great staff and the service they provide is essential. Check in is always positive and up beat…read more Staff working on you are experienced and efficient.

they are caring and fast working and make sure we are all well comfortabl. They take their time…read moreensuri g we are ok while getting plasma donated

The American Red Cross, you may know them for their blood drives however they provide so much more…read morein services. Today I was at this office to attend multiple training's for the disaster services team. As a volunteer we can deploy when called to communities impacted by a variety of disasters. The recent Polar Vortex in WNY, shelters were opened and guess what, people are needed to provide assistance to those seeking shelters. The big hurricane or earthquake in another state or country, guess what volunteers from the Red Cross go down to provide assistance. That is people from your community giving their time to help those most in need. Other services the Red Cross provides include Sound the Alarm. This is a program where you can submit a request, no questions asked. (no income requirements, rental, homeowners, etc) Disaster Services volunteers and other trained volunteers will come to your home and install free smoke alarms into your home. These NEW alarms that follow the NYS guidelines (that change April 2019) have a 10 year lifespan and LED batteries that you are not required to change out every 6 months. Do you want to learn more how to be prepared for a natural disaster? How about a man-made disaster? Concerned on what actions to take with an active shooter? The Disaster Services volunteers offer a program, put together by NYS to teach you and your community how to prepare. Concerned about fire safety and your children? Disaster Services can come into your school or community center to teach the Pillowcase Program, a Disney sponsored, kid-friendly, kid-designed fire safety program and guess what, that isn't everything. You can CPR certification training, lifeguard training, babysitting and even a store so you can buy a fully stocked first act or other supplies you may need in the event of an emergency. So continue to give blood, there is always a need if that is your thing but also remember there are so many other ways you can help your community as well.

The cpr and first aid and emergency oxygen. They are excellent. The instructor was excellent and…read morevery polite and respectful.

Platelet donor. 3rd year in a row I will have 24 successful donations. The crew here at John St…read moreare warm, friendly and professional. They go above and beyond to make you comfy and feel appreciated. Kudos to the entire team!!! Cya tomorrow at 7am!!!

I've had two great experiencing donating blood at this location this year. The staff and volunteers…read morehave always been very friendly.

I initially used to go to the facility in E. Irondequoit, but that one closed. Decided to try the…read moreone on Westfall which is near my work! BIG, BIG mistake!!!! Someone with a name tag that said "supervisor" was my phlebotomist. You would think that he would have been experienced. The pain I experienced, literally made me cry out!!! He did not seem to care at all. Half way through, I formed a hematoma so they had to stop!! It's been over a week now and I am completely bruised. NEVER AGAIN!!!!

terrible business... they claim to work fast and take care of their donors. They lured me in with…read morethe promise of $100 for the first few visits only to open their doors a few hours late and say they aren't accepting new donors or lapse donors. It's a slow, painful, all day process and the staff is atrocious and apparently don't want to work there which is why they are always short staffed.

I have been donating blood here for years back when they were still called Unyts. I normally donate…read moreat the collection location in Tonawanda. My experiences there have always been great. They are very friendly and competent. Going back about 50 years I used to donate to the Red Cross. Red Cross does wonderful things for people in need but I found out that they were charging local hospitals an exorbitant amount for blood. That is why local hospitals approached Unyts which had been an organ donor organization to start collecting blood for them. So all the blood collected by Unyts goes to local hospitals. The Red cross sends much if not all of what they collect to other areas so they can get a good price for the blood.

All the staff at this location is so friendly and still professional. We donate every 8 weeks and…read morehave come to know them all. The location is easy to find and has plenty of parking. The interior is newly renovated, clean and neat. Don't be afraid to donate, it only takes about 30 minutes total of your time and all the blood remains local. They even notify you when your blood is used. It's a good feeling to know you might just have saved a life!

I went as a first time donor on a Saturday with a 10:50am appt. It took me until 1:15pm to start…read morethe donation process meaning needle in arm. Once they did the vein check, they inserted the huge needle and I immediately developed a hematoma. I chose to reschedule so as not to mess up my other arm. So, I can't comment on that process. The facility was clean. The staff was very busy. It took a while to get the registration process started because there was noone at the front desk, the wait took a while. The vitals and physical went smoothly. Ask questions if you have any because in my experience there wasn't enough communication. The compensation for the first visit was $70. I am unsure if my time is worth it to go again. Ill decide after my hematoma heals.

I was not sure if I could donate today because I damaged my hip tendon and am taking tynol pills…read moreand roll on to deal with the pain I was cleared by the very consideration of the lady doctor. Your people are so helpful . I only donate once a week because of my age and the after effects . all your employees are very congenial thank you.

I donated a little over a month ago and cannot wait to do it again, my overall experience was…read morerelatively painless and I was very happy to have helped someone in need. Afterwards, the workers of the Red Cross made sure I was comfortable until they were absolutely sure I was healthy enough to leave. The whole thing took about half an hour and was very rewarding.

Absolutely professional very friendly I've donated plasma for over 20 year's in San Diego and not…read moreonly do they pay better but they are more friendlier but also more professional keep up the awesome work csl

From the owner: CSL plasma Inc. is one of the world's largest collectors of human plasma. As a leader in plasma…read morecollection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives.

Always a delightful place for donation center. All employees are well trained $ caring. They talk…read moreto you & always make you laugh. Treat you as part of your team. Highly recommend them !!!