The best thing that I ever did was to call Mario Bedard for help and advice on my septic system he…read morewas absolutely incredible with his knowledge and work ethics. He is a man of his word and self driven to do the best job that he can and is worth way more than what he charges for his professional and work ethics! Rating him out of 10 I would give him a 15

So our 1973 furnace bit the dust last week... not what I had in mind for my 36th birthday present…read morebut c'est la vie! They offer a 24/7 service for die hard moments. We were able to wait until the morning to avoid the middle of the night call out. Ricardo promptly came out and inspected our dinosaur furnace and told me the bad news - broken ball bearings and holes throughout. Ricardo did a temporary fix to keep it partially running while we d schussed options for a new furnace with Curtis. All correspondence was answered promptly via email and Curtis was available by phone as well. A-1 offered to loan us free heaters in the interim as well. We ended up going with a 2 stage high efficiency and an AC coil for future AC install. The quotes were provided via email with links directly to the Bryant website to view the most current information. I can't remember the name of the next gentleman who came out but he was on time and professional. We were really happy from start to finish with the service received. Never debt pressures to buy bigger or more expensive items and things were explained to me in a way I could understand. There were a few hiccups when all was said and done but everything was handled with grace and I feel confident in the service received. I wouldn't hesitate to recommend Curtis or his crew for any of your heating or cooling needs. PS locally owned and operated in St. A for +40 years! PPS When my 5 year old needed to go potty today and we were in the strip mall next door, we popped over and were greeted with a smile and a cheerful yes to letting my son use the washroom (which is a big thumbs up in my books!)

Had my furnace repaired last winter - the technician was EXCELLENT! Price was reasonable too…read more Highly recommend

I called J&M and had the pleasure of speaking with Lucas regarding my Samsung fridge. He had a tone…read moreof professionalism and understanding of the problem immediately and managed to troubleshoot and correct the issue in a very non rushed manner. His expertise exceeded Samsung Customer service as after 30 minutes on the phone with them I got nowhere. They were please r but no cigar.

Called to repair oven stuck in self clean mode that's completely inoperable. He came Sat morning,…read moreSpent 10 min "investigating" and couldn't figure out the problem, claiming "it's a control board" (great there's like 7 of them, which one?) Paid $80 for nothing, they said they would contact the manufacturer and get part and call us on Monday. Monday turns into Tues, and into Wed. No call back. We call them, they promise to call back, nothing. No return calls. Very unprofessional. Friday call turns into him telling US to call manufacturer to get a part number. Part number for what? He never identified what was wrong. He did nothing. I would avoid this guy. Doesn't know what he's doing. Doesn't call back. Just took our money for nothing

Carpet looked beautiful, used deodorizer on carpet due to dog, and it worked great. They arrived…read morein the time frame quoted and we professionals, even with two yappy dogs

They gave me a reasonable price for what I would consider, a very dirty job. The Tecnician they…read moresent over was experienced and knowledgeable, although he did nothing but grumble and complain about how dirty it was- I told him that if was easy I would have rented a carpet cleaner at Safeway and done it myself for 1/6 the price. He was there an hour and a half and a sizeable living room and 2 smallish bedrooms were done for about 160. It had several small dark stains- paint drops and wax that I didn't expect to come out, but one lighter organic stain was still there when he left, and I was able to lighten it further with not much more than hot water and a towel. I think he got a bit lazy at the end as I had to leave for a bit. All I expect is do your best.

I have used Otto Heating & Cooling for support when my furnace has needed maintenance and I used…read morethem to install our central air conditioner. They are absolutely great to work with - friendly staff and good pricing. Anyone needing furnace or AC install or maintenance I would highly recommend Otto Heating & Cooling.

Great company. We've had them do a few jobs over the last couple of years. The latest was a…read morecentral ac installation. Great communication before and during and the installers were professional and seemed to take pride in their work.

On the morning of 20MAY2025 there driver was speeding through a residential neighbourhood and had…read moreblown through a yield sign. Thankfully I was quick enough to slam on my breaks to avoid being T-boned. My stuff in my truck went flying and some items were damaged. I spoke with the officer manager to advise them of this behaviour and I was assured it would be addressed as their vehicle have GPS and I have dash cam video. They have never reached out to discuss replacing my damaged items that we damaged due to the negligence of their employee who bu the ay gave me the dirtiest of looks when he was the one breaking traffic laws. This encounter has made them memorable enough I will NOT use them for any services.

Avoid this company at all costs! Noted gas leak when furnaces were installed ATCO came out they…read morewere quite concerned. Max heating said oh it's not a big issue you need a perfect storm for it to be a problem and you didn't have that to - us having a gas leak in our house was a big issue. No accountability responsibility or professionalism from this company avoid them!!! Don't even deserve 1 star.

Chris was referred to me by a friend as we wanted an in-depth inspection of a septic system on a…read morehouse that we are buying. Chris was extremely personable and knowledgeable! He answered all my minimal questions promptly and was able to explain everything he was looking at so that I could understand it. We needed a quick turn around for the report and estimate on repairs, and he was able to provide this to us within 24 hours of our inspection. Not only did he help us immensely with the septic, he actually pulled me out of the ditch so that I wouldn't have to wait for my husband to come to my aid. His service went above and beyond and I would recommend anyone to not hesitate to engage him in his services, worth every penny.

I got a deal for 3 rooms and a hallway for $99 (which is perfect, because that's the exact amount…read moreof carpeting I have). Alex arrived promptly and set right to work. He also let me know that he could disinfect, and since we hadn't had our carpets cleaned since we moved in (7 years! Yikes!), I went ahead and added that service for a little extra. Total cost was around $170-ish with the disinfecting solution. He did a great job, got up some stains (and lots of cat hair!) that had been there for quite a while. My carpets look fantastic! Thanks, Alex for a great job.

Alex arrived promptly as per our appointment time. He was friendly and courteous... very…read moreprofessional. I bought a couple of urban barn chairs three years ago that needed to be cleaned and freshened up prior to my planned house move. He carefully detailed the process and all costs involved. The entire process was completed in less than an hour and I asked me to inspect the work prior to settling the invoice. Both chairs look amazing and I would definitely use their services again. Highly recommend.