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    Crystal Tours

    4.0 (1 review)
    Closed • 9:00 am - 6:00 pm

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    13 years ago

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    Transit Systems

    Transit Systems

    2.3(3 reviews)
    3.9 mi•Sun Valley

    Extremely unprofessional and dangerous company. My vehicle was sideswiped by one of their busses…read moredriving recklessly in LA while I was at a stoplight and it took multiple calls and emails to get anyone on the phone to address this issue. They filled a claim with their insurance but it's been 1 months since I was hit and neither this company of the insurance company will respond to in order to get my vehicle fixed.

    As a former long term Bus Driver for this company I can tell you I take great exception to the…read moreprevious review. The Drivers DO NOT "happily drive their intrusive monsters into narrow residential streets". First, zoning laws prohibit vehicles over a certain weight limit. Secondly, such "Narrow residential streets are not on the proscribed route. Third, it would make no sense to jeopardize lives or propertyby driving a vehicle through an area such as that. Its also a good way to loose ones job and possibly ones license. As for being unfriendly, if the general public only knew just how much verbal and at times physical abuse we have taken from angry bullying people who confidently screamed at us because they figured we would take it rather than loose our jobs it would surprise most readers. Finally the buses used by Transit system for the use of the Hollywood Bowl shuttle are buses having proven themselves faithful transporters of this City's commutors for many years with little complaints. As for the Management, this Transportation Company was one of the very first privately held transportation companies of its kind in this State to begin implementing Bio Diesel use in its vehicles. Staff cars are Hybrid or all electric cars. Its so easy to criticize when you don't know what you are taking about. I am no longer working for this fine organization but I am proud to ride these Buses when my wife and I patronize the Hollywood Bowl and I can confidently ride with confidence that these drivers are some of the most professional and I might add some of the nicest people I have ever had the privilege of knowing or working with.

    LA VIP Tours & Charters - When only the best will do, the H3-45 Prevost Motorcoach delivers an unmatched combination of height, elegance, and on-the-road performance.

    LA VIP Tours & Charters

    4.5(47 reviews)
    17.4 mi
    Offers customized solutions
    Certified professionals

    We were in town for a RUSH concert at the Kia Forum. We initially thought we would Uber from the…read morehotel, but then saw a shuttle service posted at the hotel front desk. It was a direct shuttle bus from the hotel to the Forum. The bus was there ahead of time and letting everybody get on as they checked our tickets. The bus was clean and the driver was polite and helpful. As we got underway, the driver started telling jokes and playing RUSH music to get us ready for the concert. He told us multiple times where we would be picked up after the concert, and he was there and ready as we left the concert. The really bonus is we didn't have to wait for an Uber, not to mention you had to walk forever to get to a place where an Uber can pick up up after the concert. The drive back was just as fun, jokes, music and a great experience overall.

    I hired VIP for my event with Habitat Los Angeles and the service was phenomenal. Liliana was…read moreamazing. Julio was amazing. Arthur was amazing. Levon was amazing. We've been doing this event for over 20 years and had to switch shuttle vendors several times because they just can't even get the basic things right let alone the small things right. Our drivers got all the things right the big things, the small things I didn't have to babysit anyone it was the best service I've ever seen out of a transportation company. We absolutely plan to hire them again and I'm so grateful for everything that everyone did. Julio kept a really good eye out for all our guests. He made sure everyone was on and no one left behind. He was incredibly kind to everyone he was incredibly professional. Liliana was so pleasant and nice and warm. She was over the top professional. Also I couldn't have asked for better Arthur and Levon were and nice and careful and did a great Job. I can't wait to use this service again.

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    LA VIP Tours & Charters - When your group deserves comfort, space, and a touch of luxury, our Mercedes-Benz Sprinter Van delivers the perfect ride.

    When your group deserves comfort, space, and a touch of luxury, our Mercedes-Benz Sprinter Van delivers the perfect ride.

    LA VIP Tours & Charters - For those who expect more from group transportation, the GM40 mini-coach delivers a commanding presence and unmatched comfort.

    For those who expect more from group transportation, the GM40 mini-coach delivers a commanding presence and unmatched comfort.

    LA VIP Tours & Charters - The GM33 is where space meets refinement--a luxury minibus designed to impress from the first glance to the final drop-off.

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    The GM33 is where space meets refinement--a luxury minibus designed to impress from the first glance to the final drop-off.

    Big C's Charter Service - These are students (and two faculty members) from the University Of Wisconsin-Madison. They were in town for a three-week program.

    Big C's Charter Service

    5.0(117 reviews)
    48.6 mi
    Minority-owned & operated
    Free WiFi

    We need a car service for about 20 people. Mr. C was professional, respectful, and accommodating…read more What a pleasant experience for my first time renting. Also, with all the places and spaces we put Mr. C through?? He did it all with a great attitude. You couldn't ask for more. His car was immaculate, has great air conditioning, and was comfortable. He has a microphone in it if you want to give a real tour and communicate. Also, he will let you link your music so you can bump whatever you like. We were unable to book him for another time but were so glad that we were finally able to. Thank you for your service. And I'll be referring more clients!

    We used Big C's Charter service for our senior leadership trip with 20 high schoolers. This is my…read more3rd year planning this trip and this was the first time we have used Big C's and it was the BEST charter experience we have had. There were 20 high school seniors and 4 chaperones and we were picked up on time in a clean, beautiful bus, with wonderful service. We spent 10 hours going to different stops in LA and everything was perfect, including an ice chest of ice-cold water! We used them again on our trip to the airport a few days later and same experience. Communication was perfect from inquiry about pricing to contracting and during the trip. I booked with Big C because of the wonderful Yelp reviews and am so glad I did. They will definitely be our go-to charter anytime we are in Southern California. Thanks Clarence!

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    Big C's Charter Service - Rear luggage compartment in our beautiful, twenty-seven passenger luxury shuttle bus.

    Rear luggage compartment in our beautiful, twenty-seven passenger luxury shuttle bus.

    Big C's Charter Service - Interior of our beautiful, twenty-seven passenger luxury shuttle bus!

    Interior of our beautiful, twenty-seven passenger luxury shuttle bus!

    Big C's Charter Service - Heading to Vegas for her 95th birthday celebration.

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    Heading to Vegas for her 95th birthday celebration.

    Odyssey Bus - Volvo 9700

    Odyssey Bus

    4.1(36 reviews)
    41.5 mi
    Family-owned & operated
    Free estimates

    The customer service of this company is absolutely elite. My girlfriend dropped her phone at a bus…read morestop by Union Station and someone mistakenly gave it to the driver of a bus going to Las Vegas, while we were taking a bus to Phoenix. After a few days the owner of this company personally called me to let me know he had the phone in his office and offered to meet us during OR after business hours at a location of my choosing! We were extremely grateful, and a friend of ours was able to pick the phone up on our behalf. Zero hassle; just fantastic, personal, elite customer service. Would undoubtedly use their services again. EDIT: forgot to add that the buses were very clean and comfortable

    Extremely disappointing and unacceptable experience…read more We hired this charter bus company to transport approximately 110 youth soccer players to a soccer camp. We paid $6,524 for the transportation, and the company canceled on us the day before the scheduled trip, leaving our nonprofit organization scrambling at the last minute to find alternative transportation for more than 100 kids. What has made the situation even worse is the lack of communication afterward. We have repeatedly tried contacting Robert, the person we had been dealing with, regarding the money we paid and the cancellation. Instead of addressing the situation directly, our calls have gone unanswered, and when we have called from different numbers, we have reportedly been given different names. This is not how a professional transportation company should conduct business, especially when dealing with a nonprofit organization and the transportation of children. We paid a substantial amount of money in good faith and expected the transportation we contracted and paid for. Canceling one day before the event caused significant stress, additional expenses, and disruption for our organization and the families counting on us. We are asking for accountability and a resolution regarding the $6,524 payment. I strongly recommend that anyone considering this company get everything in writing, confirm the reservation well in advance, and make sure you understand exactly what happens if the company cancels.

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    Odyssey Bus - Volvo interior

    Volvo interior

    Odyssey Bus - Tron inspired!

    Tron inspired!

    Odyssey Bus

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    Crystal Tours - buses - Updated October 2026

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