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    Crystal Rock Water

    1.3 (13 reviews)
    Open 8:00 am - 9:00 pm

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    2 months ago

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    Debra H.

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    11 months ago

    can't reach anyone. Didn't deliver to our company this week and been on hold for over an hour. They are a joke!

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    9 months ago

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    Debra H.

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    2 years ago

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    Cara K.

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    2 years ago

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    2 years ago

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    Cara K.

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    7 years ago

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    6 years ago

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    4 years ago

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    Christopher D.

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    4 years ago

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    Samantha J.

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    8 years ago

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    7 years ago

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    8 years ago

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    Ask the Community - Crystal Rock Water

    What are the ingredients?

    Hello - Thank you for your question. Please feel free to visit us at https://www.water.com/water-education, to view all our water types and quality reports. Thanks!

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    Great Lakes Refreshments

    Great Lakes Refreshments

    (1 review)

    Very straightforward, on-time with no hidden fees and quick to provide laboratory testing results…read more There appears to be a market in the wake of dissatisfied Crystal Rock customers and am happy to give this local, Buffalo-based family operation my business. The complaints against Crystal Rock are quite concerning actually, and CR does not have Spring water currently, only filtered. The lab TDS indicates ~300 and pH 8.1 (alkaline) however the Spring Water I have here appears to test at about 230 (calibrated) TDS which is not typical for e.g. Colorado mountain spring, but perhaps a mineral spring, perhaps as expected in the Northeast. Lower TDS values do not imply quality for Spring water as they do with purified water. The rest of the lab results are more important than TDS of course, for many reasons. Still evaluating and requesting more information on spring source but am quite happy so far. Rental coolers can be top or bottom mounted and heat water as well if switched on. At a reasonable $39/mo total for four 5-gal drums delivered including dispenser rental, I'm drinking far more high-quality water and avoiding copious amounts of chlorine or the Brita routine, despite formerly trying all the water bottles and hydration hacks known to man. Try em out.

    From the owner: Quenching your thirst has never been easier. At Great Lakes Refreshments, we're committed to…read moreproviding our residential and commercial customers throughout Buffalo with fast, friendly, and dependable services. We'll deliver three-gallon or five-gallon water jugs directly to your door. We understand that no two companies or households are the same, which is why we tailor our services to suit your specific needs. Crystal-clear water is just a phone call away. Contact us today to place an order.

    Mountain Valley Spring

    Mountain Valley Spring

    (4 reviews)

    The reason they are missing a star: If you order their service they do a 'hard credit inquiry' on…read moreyou. If you don't know what that means, let me assure you that it can lower your credit score. Mine went down by 2-5 points today depending on the agency. This knocked me out of Excellent and into Good. A hard credit inquiry for an $85 dollar purchase of 3 months of cooler rental, 3 bottles of water, and bottle deposits? Excessive in my opinion and irritating. Learn about soft credit inquiries Mountain Valley, you're not a bank! I would not suggest attempting to use the website for contact since I tried that, didn't hear back for more than a week and finally called. The Good: The service is reasonably priced. The cooler apparatus is 10.95 a month and bottles are 6.95 each with an $8 deposit each that just stays in circulation as you get your 3 week deliveries. I was told that 3 is probably good but you can adjust as you adapt to the service. The ladies on the phone were great and helpful. The delivery/installations guy was very knowledgeable, friendly and helpful. Super nice. The water tastes great. Really clean and refreshing. The cold side is nice and cold and the hot side can make tea. If you're someone who buys bottles and jugs of water you should really consider a water service, it's about the same price as all your bottles and less hassle to you since there are no more trips to the store lugging 1 and 3 gallon containers around or buying hordes of individual bottles. The plastic bottles for the water service are 5 gallons, easy enough for a 5'3" wimpy girl to lift and are reused by the company rather than recycled or thrown out. Reuse is way better than recycle economically and for the environment. Be a Planeteer. ;) I should note that if you are pickier about your water container Mountain Spring also has glass bottles. These are of course heavier, and more expensive. So if you're a rich ripped yuppie, you can enjoy this service.

    We have taken water from Mountain Valley for over 10 years. Their delivery has gone down hill…read more We and other customers in our office building run out of water. Deliveries are not made as scheduled. We and others in our building are planning to buy water elsewhere, where we can depend on deliveries.

    H2Only Bottled Water Delivery Service

    H2Only Bottled Water Delivery Service

    (2 reviews)

    Very easy to do business with. We recently moved to St Catharines and decided the tap water is too…read morechlorinated and full of sulphur. Definitely not like the water in Mississauga was, and as mentioned by our Realtor there who said the water in Mississauga was one the best he's ever had, we confirmed it. Needless to say, we've started looking for a supplier of the large bottles in the area. I know you can probably buy it at Walmart, Costco, etc, but the price is about the same as the one delivered. We found this company who has an offer to get your water free for a month, to try their water out. The advantage, besides the economics, is that this water is Reverse Osmosis, equivalent to the system you'd install in your house for $3000-$4000, which I plan on doing some day. Also, they offered to buy a cooler from them, Made in Canada, and after my research, with a better warranty than a Made in China cooler made elsewhere. I ended up ordering a different, more esthetically-pleasing one from them, made by the same Canadian company, and, while we're waiting for it, the company provided us with a loaner cooler, again, just to try their water. Also, they don't have contracts, you just have to call them one day ahead to get your 3 bottles delivered and the old 3 picked up. Easy peasy. So far so good. The water tastes "different", especially if you're not used to clean water. It tastes distilled to me, but then that's probably what RO does. Either way, it tastes good and I know my family and I drink clean water.

    H2Only is a great service and reasonably priced. They go out of their way to accomodate their…read morecustomers and Wilma is always so nice to speak to. Their water is great too!

    Crystal Rock Water - waterdelivery - Updated May 2026

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