I experienced a delivery where the driver entered my garage, waving his arms in anger at me. I am…read morenot sure why. it was scary - am an older woman and I was alone. it was after the snowstorm and I was clearing a pathway on the walkway for them to place the bottles on my porch. instead the driver was angry at me and threatening (why????) they left the bottles on my driveway. I cant move them and they are supposed to be left at the front door as per instructions on our contract. I have video from my ring cameras as evidence. the older man who was angry honked the horn at the younger guy to stop taking the bottles to my porch. the younger guy obeyed the honk and they left. i tried to plead with them to stay and put my bottles on the porch. I sent a detailed note to cedar springs. I have not heard from Cedar Springs as I don't want these delivery men back here on my property. I should have called the police on the older guy. I thought he was planning to hit me because he was so angry and waving his arms. I have no idea why!!! he stopped the truck in front of my house. I was clearing the snow. I had placed the empties out. I didn't talk to him just said quickly "am clearing the snow for you". and then he goes into my garage. he should never have entered my garage and certainly had no reason to be angry at me. I'm just a delivery on his route!! I don't know him!! and didn't say anything to him!!! he was trespassing and threatening so honestly I should have called the police. cedar springs you have a major issue with this driver and with the refusal to deliver my bottles. I was scared and honestly frozen. afterward I had a panic attack which took me a while to recover from. I am still anxious about what he did and how it all played out and feeling in the moment that if I said anything I would be hurt. I only said something as they drove away to plead that they come back to move my bottles to the porch.

I was honestly on the side of appreciating doing business with what I thought was this really…read morefriendly spring water company for many years. I truly felt as though these were good people. I truly felt like this company cares about your business with them, and they will totally take care of you with kind customer service. OK so I was completely wrong. This company is garbage. Very cheap. Run by rude people that are dull minded. Bumps on logs! No personality no pizzazz and no true care. I signed up with them in 2009 and when I moved out of town for a few years I discontinued with them for about three years. I then signed back up. Or basically simply reactivated my account. Well something like that I might not be completely accurate. All in all I have been with them for about nine years total. Last winter, I was a little irritated by the fact that we got our typical delivery of three bottles put on our back porch. They cracked because of the cold weather....completely leaked water gone! That is no way their responsibility and I fully understand that. However there is such a thing called customer loyalty appreciation, and doing little things to help out when required. So I called in disclosing my displeasure of having just bought three bottles, getting a delivery. and they're all broken from the cold weather. I don't even know what I was looking for in terms of compensation. I just wanted to vent. They proceeded to tell me with a very rude attitude that my cracked bottles are not their problem. I then told them I have been a member of their service since 2009 taking a few years off in the middle. The lady on the phone actually debated this with me telling me my sign up time was much later showing no record of the fact that I started in 2009. And then put me on a very long hold, then came back and told me the only thing they can do for me is give me $10 off my next order. She told me this in a very rude way. A couple of days ago I got a voicemail from this company reminding me to place my order for my next bottles and how my order pattern is not the same as it has been previously... like a courteous reminder to place my order like we used to... I lost it and I called them and basically gave the customer service lady a piece of my mind about this company and how horrible they are. I then get a phone call back from some dull minded Jack hole, telling me that I need to call him back some customer relations guy. I didn't call sure enough the very next day I get a knock on my door, from I assumed the same person lol mr. customer service relations. I did not answer the door, but I communicated with him through an intercom. I am sickened at the audacity to just show up to your front door. You guys deliver water to peoples houses that does not give you the right to just show up whenever you feel like it. The phone call is not returned to discuss anything further, then just leave it at that you don't show up the people's homes. This company truly is pathetic. Anyways bottom line, this company is a joke... don't fool yourself into thinking you're doing business with some nice small town family operated spring water place. They have no personality and no regard for customer service. Extremely rude and extremely cheap! It's clearly being run by people that don't care. Perhaps this is new ownership? Who knows, regardless this company sucks. They do not appreciate or value your business. ****follow up**** Oh boohoo cry me a river. You are nobody to tell me anything about the "right" I have as a customer. Look at this pathetic Cheapskate company, trying to cover their cheapskate tracks by deflecting the blame elsewhere. You wait. If you think it only goes as far as this review....watch! Oh tell your public relations he does not have to "right" to show up at anyones house because he wishes to discuss something.

I get Reverse Osmosis refills here. I like their Loyalty Card that gives a free refill every now…read moreand again. I also greatly appreciate that I always get help with loading the heavy, filled bottle into my wheeled shopping buggy. Also, parking is easy, and free.

My late father taught me to drink alkaline water for its health benefits (balances one's acidity…read morelevels of the gut/gastrointestinal system). We regularly have our 5-gallon containers refilled with alkaline water by Purefect Water. Best-tasting water we ever had in the Greater Toronto Area -- most likely, in the whole of Canada. Their 5-gallon refill only costs 4CAD for reverse osmosis, and 6CAD for alkaline water. Give it a try and you will never go back to drinking tap water.

I called Appliance repair expert this morning and they responded within minutes. I had a service…read moretechnician show up and look at my refrigerator within two hours. Javidan came to the house and was very professional told me the problem and the price and it was fixed with quality workmanship. This was a Saturday service call and he said that he would check up on me on Monday to make sure everything was OK. I highly recommend Javidan. Cheers Scott

We paid $553.70 for a dishwasher repair on August 5, 2026, and unfortunately the experience since…read morethen has been extremely disappointing. The technician diagnosed the issue as a failed drain pump and replaced it. However, the dishwasher did not even complete one full cycle after the repair before displaying another error code and becoming unusable again. We contacted the company the following day, August 6, to explain that the repair had failed. We were initially told someone would call us back within a couple of minutes. No one did. After waiting several hours, we called again. Some of our calls were disconnected, and when Dana called from another phone she was eventually able to reach someone. We were told they would speak with the technician and arrange a return visit. We specifically advised that Friday and the weekend were available. We heard nothing further. It is now August 10. We have called repeatedly, sent a text message, and attempted to call again this morning. We still have not received a return call, an appointment, or any explanation of how the company intends to resolve the situation. We paid $553.70 for a repair that did not fix the dishwasher, and five days later we are still left with a non-functioning appliance and a company that is not responding to repeated attempts to contact them. We have already written to the company formally requesting either a full refund or an immediate return visit at no additional cost to properly diagnose and repair the dishwasher. As of the time of posting this review, we have received no response. The failed repair is frustrating, but what is most concerning is the lack of follow-up and communication once the company had already been paid. Invoice / Job ID: 26086529 Repair date: August 5, 2026 Amount paid: $553.70 I will update this review if the company responds and resolves the matter.