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    Cedar Springs

    3.0 (15 reviews)
    Closed Closed

    Services - Cedar Springs

    Water purification system cleaning and maintenance

    Water purification system installation

    Water purification system repair

    1 More Service

    Salt delivery

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    Highly recommend Cedar Springs! Extremely satisfied!! Best customer service for water softener installation.

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    Review Highlights - Cedar Springs

    My office easily goes through more than a hundred of these bottles a year, and even 1 leaky bottle a year would be a high estimation.

    Mentioned in 2 reviews

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    Nimbus Water Systems

    Nimbus Water Systems

    1.6
    (20 reviews)
    9.7 km

    OMG! This company gives the worst customer service and management ever. And I am 70 years old!…read more I ordered replacement filters for my 2 water filtration systems with 4 filters each. The customer service woman told me that I only had 3 filter systems according to past orders!!?? I was staring at the 4 filtersso I gave her the name of my systems. She corrected herself and said the 4th was a membrane that does not need to be replaced as frequently. I asked that she best send the membrane filters as my system was 5 years old. She agreed. The order arrived and there was 3 filters per system only! When I called to ask about buying the 4th filter - afterall she & I agreed that I needed to replace the membranes too That's when the world class bad service really intnesified. She insisted that I only had 3 filters in my system. I said it was okay but just let the service men, who were scheduled to come in about a week, know that I may need other filters. She got more abrupt. I could beleive that something so simple excalated to this so I asked to talk to her manager, Kevin, her manager took my call and I explained the situation. He asked me about the filters as he could not find my order in their system! I had just got delivery of $400 of filters and it's 2023, he wants me to send him a copy of the order! I gave him the order # but he insisted on a copy!!!! I thought as an owner of a company that I should inform the person in charge about this weird, sales prevention customer service style. I had to leave a message for the person in charge to call me back . The person in charge did not call me back so the next day I called again. I left a meassage again. No call back. I left it and resigned myself to waiting for the service men that was scheduled to come and service the 2 systems at $150 each. It was today. No service men arrived. Looks like the company management has decided that they do not want to improve their customer service & instead would rather lose a client. But I am a multiple location client. So they are losing 8 clients. When Nimbus was owned by Santos, I appreciated the quality of his products & services so installed the sytem in my stores to share with clients & staff & have installed systems into the homes of some of my staff.

    The staff is so very rude! The service is delivered with a side of sickening sarcasm and you'll…read morenever get what you pay for; I do not recommend them!

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    Cedar Springs - waterstores - Updated July 2026

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