Communication between care givers is poor. Food is very poor. Attending CNA's are probably over…read moreworked. Some are excellent, but many are not alert to patients' needs. You can call for bathroom assistance and no one comes for way too long when a patient needs help quickly. And, worst of all patients who need to use the toilet ( like me) go ahead and try to get out of bed. Only I fell on the floor and hit my head hard enough to bleed. I had to be taken to hospital and XRayed and ct scanned. Fortunately for me I didn't have any broken bones, but I did have black eyes and a lump on my forehead for several weeks. I complained to the nurses and doctors that my stomach burned from my groin to my heart region, but no one seemed concerned. Ended up, it was a serious ulcer that ended up losing 10 pints of blood. SNMH air lifted me to Carmichael where they saved my life. I am not at all happy with my experience at Springhill Manner and do not recommend it.

Quality care by the staff! Made our parent feel cared for. The Physical therapist department were…read moreespecially helpful.

The people at Wolf Creek Care Center in Grass Valley, took absolutely wonderful care of my mother…read morefollowing a stroke. All the staff members there were warm and kind and did their best to help mom recover in as much comfort as possible. Vicki McDaniel, the social services director there, went out of her way to make sure that mom got a TB test, a Covid shot, and that the necessary paperwork was filled out and emailed to get mom into an assisted living facility closer to family. We could not have asked for a better experience.

In 2023, my father received a diagnosis of stage IV cancer, necessitating full-time care. Residing…read morein Southern California while I was in Nevada County, I faced the challenge of relocating him closer. Through the invaluable assistance of Samantha Phillips, a dedicated professional aiding families in such transitions, (now a nurse at Wolf Creek Care Center) we secured a place for him at Wolf Creek Care Center in Grass Valley. The care he received there was nothing short of exceptional. At Wolf Creek, the compassionate attention from the CNAs and nurses was complemented by the heartfelt dedication of social worker Vickie and activity director Debbie. These two remarkable individuals not only fulfilled their professional roles but also became cherished friends to my father. Embracing his new community, he took on the role of president of the residents' council, actively participating in monthly meetings to enhance the quality of care. He held the entire staff in high esteem and affection. Wolf Creek Care Center became more than just a facility; it was truly his home. Given his inability to walk and my limitations in providing the necessary care, it was a relief to know he was surrounded by a team that treated him like family. Their unwavering support and kindness have left an indelible mark on our hearts. For families seeking a nurturing environment where their loved ones will be treated with the utmost care and respect, I wholeheartedly recommend Wolf Creek Care Center. Following my father's passing on January 16, 2025, the staff graciously invited me to join their team as a volunteer. Now, I will have the honor of visiting and supporting the residents they so diligently care for, continuing the legacy of love and community that my father cherished. With all my love I thank every single person who works at Wolf Creek Care Center. You went above and beyond to make my dad's last two years of his life memorable for both of us.

Wonderful Care and compassionate caregivers. So many activities available. It's such a great…read moreplace for our mom!!

Care quality was adequate Great staff - welcome and…read moredirection was good Friendly treatment

Golden empire nursing home, is where my mom went into when she was recovering from diverticulitis…read more They have been such caring and loving. Unfortunately my mom is not going make it. Watching the nurses, and all the staff are so very supportive and loving and caring towards all the patients here. I give them a 5 rating. Thank you for all the Golden Empire for taking such good care of my mom and her dying days .

I wouldn't put any more of my family in here they are rude and DSD said that they can't take…read moreshowers only on assigned shower days that's bullshit my mother had an accident and I asked for her to get showered

Understaffed. Long long wait times in ER. Lousy heart healthy food, and inability to plan ahead…read moreto the comfort detriment of the patients. They can do better and should. I wont allow my mom to go there.

Told me I wasn't sick enough come back when I'm in a ambulance…read more Took my health care information so they got paid for nothing do yourself a favor drive to Auburn or anywhere else if your no in a ambulance Doctor was a asshole Rolled in on a stool and basically Told me to kick rock

My wife had hip replacement surgery three weeks ago, and we received 3 weeks of in home physical…read moretherapy, through Kaiser, performed by Progressive Home Care. Our physical therapist, Steve O., was remarkable! On time to the minute on all 6 visits. He is extremely knowledgeable about hip surgery, and provided excellent, thorough, information and visual aids on recovering from it. To top it off, he is a great guy! Easy to talk to and ask questions of, with a great sense of humor. His last visit was today and we are going to miss him.

The nurses and PTs we have had (for hip and knee replacements) have mostly been very good - but…read morescheduling is a nightmare. The office staff is not at all helpful and they will not schedule visits until the night before. Once you have been assigned someone, you can communicate directly with them - but until then dealing with the office staff is just awful. For the knee replacement, they sent a PT to do both PT and nursing duties. This individual was not qualified for wound assessment/care, and removed the staples too soon resulting in the wound opening - and now we are facing another month of wound treatment. We have had three different "case managers" and the communication has been dreadful. Very disappointing - I would not recommend them.

We had a major repair done today by NID. I run the maintenance department at a small SNF in Auburn…read more I negotiated a shut down time , they were 1. On Time 2. Work completed ahead of schedule 3. Really a great crew to work with Cameron and company . Thank you You made an ugly job go without a hitch.

Called in on a Tuesday afternoon because I was washing dishes for the second time that day only now…read morethe water comming out of the faucet was brown. I spoke to Rob and explained the issue and shared that I had read an article that morning that said NID was making improvements at Combie Reservoir to remove sediment... could this be what was causing the issue at my home. In addition I told Rob that the county had been out that morning just outside my property line working on the sewer line... could this have caused the issue. He was sure neither would be the cause and suggested that perhaps someone may be drafting from a fire hydrant around my location. This sparked my memory of big red trucks that I'd noticed comming and going all morning that were labeled as Gomez Water. Rob assured me someone from NID would be sent out to check our water and ivestigate. In just about an hour Dennis from NID arrived. Dennis was professional, courteous and knowledgeable. We were assured that the Gomez company would be instructed not to draft so quickly as this was causing sediment to flow into our lines. Dennis then instructed us to run water until it ran clear and not to worry he would disconnect our water meter so that we would not incur the cost of clearing the sediment from our water lines. Dennis continued to explain that he would be back the next day around the same time to reconnect the meter. I was very happy to hear this as I felt we should not have to pay to resolve this matter. WOW!!! NID did this right and Dennis was so understanding and personable. I came, a few years ago from the land of LA County and the Department of Water and Power. They were never so pleasant or as understanding, nor mindful of doing the right thing. Kudos to NID and thank you to Dennis a very thoughtful rep and neighbor.

Kudos to all the folks at Blossom Ridge! The home care I'm getting after knee replacement surgery…read moreis excellent and the staff is pleasant. Andrew, Cody, Emily and Mary all work hard to make my recovery as straightforward and simple as possible. Thank you for al your hard work!

5 Stars for Cody (OT). i didn't think I needed OT but Cody…read moreshowed up always upbeat, caring & wanting to find ways to help. He quickly understood how easily my body reacts & was careful not to stir things up, while at the same time presenting ways to strengthen it. He has shown me, often in little ways, things to do to ease pain, that no one had told me about before...that have helped! He also suggested a home-help product I didn't think I needed (but turns out I do), that will help me shower more safely. I have been so impressed w/ everyone from Blossom Ridge. Today I wanted to focus on Cody as he's completed his part in my care. Thanks Cody!

We are moving my mom to assisted living. Matthew was awesome... So knowledgeable and helpful!read more

My 92 yo mother had a fall and in need of constant care…read more Elizabeth Van Leuven was there to help us with the upmost care and compassion in finding a facility that fit out mothers and our needs. I don't know how much I can thank her for her help. I would recommend her with all my heart. what a God send. thank you Elizabeth for everything. Sylvia Janowiak

A couple years ago my husband went to A and A and loved it. The owner was an older gentleman and…read morehis therapist Sharice was wonderful. When I needed physical therapy I asked my doctor to send the referral to A and hearddidnt get a call so nearly 2 weeks after the referral was sent, I called. I called after hiurs expecting a voicemail when a woman answered, HELLO? Co fused, i asked if I had the wrong number. She casually said, nope. I explained myself and she said she'd call me the next day. Over a week went by and no call. So I called over the weekend and left a message asking g for a call back first thing Monday to let me know why they hadn't called and if they just didn't want my business. By noon they still hadn't called, so I asked my doctor to send the referral elsewhere. 3:45pm rolls around aand I get a call. It's the same woman, I assume the new owner. Sbe identified herself and I said yes. She then said, do you even want to talk to me? I was surprised, expecting an apology and an expla action. Since she offered none, I told her I had found someone else. Without a beat, apology or any concern st all, she said OK and hung up. That is just not how you do business ess if you intend to maintain a client base and a good reputation. There are a lot of physical therapists in Nevada County. This is one I wont even consider in the future.

This is the best place ever! I lost my leg in April, got my prostetic leg in June, and am walking…read morewith a cane now in November. Walt is great.