This is a deceptive business. They will tow your car to their lot, not where you request them to…read moretow your car, where they will then demand that you contact your car insurance to pay exorbitant fees for the release of your vehicle. My car was towed to their lot a block away from where the car accident took place, after I was told my car will be towed to my desired destination, and held until my car insurance could come up with $7,000 for its release to a repair shop. This is a deceptive business, stay away.

No show- waited over an hour. Called and asked to get an…read moreupdate, at which point the receptionist got update and demanded a credit card or they would not show. Had they mentioned it we would have been towed.

My car broke down and I was looking for a towing company that would come right away but didn't want…read moreto pay a lot. This company was recommended since they are a local business, I spoke to Alex who was very professional and very helpful. He came right way. He made this experience so easy that I forgot about my frustration during our ride back. I was laughing and smiling hoping our ride was actually longer.

Called for a tow and and scheduled them to come at 4:30. They then called me back and said they…read morewouldn't be able to make it and they would come first thing in the morning. . Fine. I call first thing in the morning and all of a sudden "unfortunately we won't be able to come till 4:30 again and of course they STILL NEVER CAME NOR CALLED TO MAKE SURE I WAS SQUARED AWAY! Very rude unreliable and unprofessional!!!

The service was excellent and very quick. They took all of the proper precautions to make sure my…read morecar with a very low profile arrived the way it was loaded. I was very impressed with the professionalism of woman I spoke to on the phone and she insured me that would use the proper flat bed truck and that my car would be safe.

I reached out to Tripplett Towing and Roadside Inc. for fuel delivery following a late-night fuel…read morerun on the South Side. They arrived in about 40 minutes with enough gas to get me to a station. The driver was professional and understanding about the situation. The cost was what you'd expect for after-hours fuel service--not cheap, but not gouging either. He made sure the car started before leaving, which I appreciated. Simple service done right when I really needed it. I would not hesitate to utilize their services again should the need arise.

Has acess to a tow truck - with reasonable rates…read more Prompt with call backs. Accurate with diagnostic skillset.

This place is FANTASTIC! My daughter and I had just returned from a 18 hour day of travel to a…read moreflat tire at O'Hare and we live in Wisconsin. It was almost 5:00 on a Friday. The first place I called (less than a mile away) would charge $150 to put our spare on. Via the reviews we call Castro Auto who said they could help us. Not only did they help us well past 5:00 on a Friday - they charged a reason price, checked the rest of our tires and filled up the spare (it was flat too!). We are SOOOOOO thankful and wish we could do more to tell you how wonderful Castro Automotive is!!

Amazing service from start to finish! I was stranded late on a Saturday and Corey dropped…read moreeverything and came to help me. I live in Michigan and after the tow I needed to pick up a Rent-A-Car at Midway. Corey drove me part of the way to Midway which saved me time and money. He is professional and he really cares. He restored my faith in humanity!!!

Absolutely one of the most professional and personable towing companies I ever went with. I spoke…read moreto Corey initially and he was insanely patient, kind, and understanding. Setting up the tow was incredibly easy and quick. Cole arrived with the tow truck and was just as professional and kind. He made sure to take special car of my car and was extremely quick as well. I can't recommend this towing service more!

Unreliable. No-showed THREE times…read more Was looking to get a tow hitch installed, and sent a query over the weekend. Got a quick response from the owner (Lou) and was told they were available Monday morning in a two-hour window. Took off work Monday morning to wait for them, nobody came. Called the owner, was told there had been some emergency but they would try to come later that day in the evening. He also increased his initial quote by $50. That evening, received a text from Lou saying none of the staff were available, asking to reschedule. Confirmed a new appointment for Wednesday evening. Wednesday rolls around, I get completely ghosted - no response to texts/calls, and nobody shows up at the appointment time. Got my installation done elsewhere.

Outstanding! My car wouldn't start and we knew it wasn't the…read morebattery. We had someone come out to give us a jump and they said it was a bad starter. I submitted a request for a quote here on Yelp and they were one of the first places to reply. They offered a low price but being mobile made me suspicious we gave them a call. After talking through the issue we were surprised and excited that they could fix the car right where it was. This saved us from having to pay for a tow truck. Also, it was Black Friday and they were able to come to us on Monday morning. We purchased a new starter through Auto Zone (thanks to their Black Friday deal we got 20% off AND free next day delivery!!) The guys arrived 30 mins early!!!! It was amazing how they just lifted up my Honda Civic which had been sitting in my parking lot since Wednesday. It took a few hours but they were able to install the new starter and charge us what they quoted over the phone. We are very happy and impressed! The next time my "city car" (a 2008 Honda Civic) needs something I am definitely going to call Super Mobile Mechanics first.

Got into a car accident and alejando I believe was his name was thankfully there to help, gave me…read moreso much information and recommendations, said he'll work with me and did, I'm usually very skeptical with who I'm working with but was 100% confident with him. 10/10 if I needed another tow I'd call them.

very happy with my service. my car broke down on 290. I called and they immediately answered and…read morethe tow truck was there within 30 minutes. very reasonable rate. Andy was very respectful. will use again if needed!