Gel Nail from Diane! She's the best! Going to her for over one year now. She's friendly, fun and very good cents she does. She's a professional and does an excellent job every time. I highly recommend her! read more

First time customer, made an appointment for French tips and a pedicure treatment for my wedding. I didn't catch the name of the woman that took care of my pedi, but Michelle did an amazing job with my nails. Exactly what I asked for and asked at each step if I was happy with it. I can't wait to go back again - they've gained a regular customer with me! read more

Crystal Nails - French tip + acrylics with design - Nail Salons Near Me - Mountain View, California

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Make sure to check this place out ! KIMMY IS THE BEST NAIL TECH so make sure to ask for her she's patient & her work top tier. sending love & appreciation! read more

Crystal Nails - Nail Salons Near Me - Mountain View, California

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I had a wedding event that I got invited to that weekend. I have my dress(es), shoes, etc ready for the event. I have an idea how to do my makeup, etc but I wasn't sure if I should have my nails done by me or to a salon. I normally do my own nails because I have a difficult time getting pampered (LOL). So it's now a Thursday and I only have Friday and Saturday morning left. I have to work Friday and a few hours on Saturday morning. Thursday I usually go boxing (kick box), so this nail salon happens to be next to Title Boxing (how convenient ) but my class starts in an hour and half and not sure if they can accommodate me . Lucky!!! there's no wait and some one was able to help me . Yay! but I need to have my toe nails dry before my workout. The staff suggested "gel" ..hahah i don't know what that means , so I asked will it dry right away coz I have to workout and I only have my sneakers. She said "no problem, it will dry right away" So I had a very clean pedicure done and they added those foot massage ( I wish I was able to get this done after boxing) , I love those foot massage and she put hot stones. The place is very clean and I like that they put a plastic over the spa basin and auto-claved nail tools. The staff did a great job!! This pedicure will be added to my self care routine. Get a gel for a pedicure, it lasted... i had my pedicure done last June 16 and it still looks great as we speak. read more

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I recently discovered this nail place because of my friend, and I fell in love. Their customer service is amazing. They are all friendly and very welcoming. I get my nails done with Nancy she's great, gentle, and caring. Definitely give this place a try, you won't be disappointed. read more

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My husband and I get frequent pedicures and ONLY come to Crystal Nails for them! Everyone here is so nice and welcoming! The pedicures are always done perfectly and affordable prices!!! *Added bonus* Lee is AMAZING!!!!! We love you, Lee!! read more

I've been coming this saline about 3 years and they never missed it. Nice people and especially during this pandemic time, they are making sure everything is so so clean! My girl is Nina is such a perfectionist, she gets what you're looking for! Also, Amber does great job, very precise. You won't regret it. Please make sure bring cash to support our local business, ladies. Thank you! read more

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I went to Crystal Nails this afternoon wirh my mom and was kindly helped by a sweet gal name Emily. I usually don't bother writing reviews but she did such an amazing job,and i couldn't be happier. I got the dip done and WOW!!!! Beauuuutiful :) read more

Crystal Nails - Nail Salons Near Me - Mountain View, California

Really great place for a pedicure... friendly, and professional staff !!! Thanks Amber! Thanks! read more

Crystal Nails - Nail Salons Near Me - Mountain View, California

always great getting my nails done by diane, pretty pretty chinese new year set. absolutely killed it again. read more

Crystal Nails - chinese new year nails by diane, 10/10 as always - Nail Salons Near Me - Mountain View, California

[[HIGHLIGHT]]Been here several times and generally have no issues.[[ENDHIGHLIGHT]] Today however I got a mani/pedi. Gal who did my feet was fine. The nail lady got up 2x to do other things and always seemed to be rushing with me. They moved me to the desk since my pedi finished before she really did much. Again felt like she was rushing and when finally done she gives me the slip with my total and next to it a blank line marked TIP. Well I paid by credit card for mine and my friends basic nail polish manicure (27$) mine was like 104. [[HIGHLIGHT]]She asked if I was paying for the tip in cash?! I'm like yes if you have change. So I gave a 10$ tip[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]She literally looked at me and questioned the tip. I said 3$ towards the mani and 7$ for mine[[ENDHIGHLIGHT]]. I get that may be on the cheaper end but come on.. it's not a restaurant and I didn't get any hand massage or anything special. [[HIGHLIGHT]]She questioned my tip again and I was finally like yeah, this is it. Thanked them and left. How uncomfortable that was and I don't feel like going back now[[ENDHIGHLIGHT]]. Was I totally wrong?!? read more

TLDR: It took nearly 3 hours, 1 of which was spent applying acrylic incorrectly on my nails (& fingers) for a full set, & when speaking to the owner about how I've never had this happen before, she said "yeah I'm sorry" & walked away to have someone else "deal" with me. I admit Sunday was likely a very busy day for Crystal Nails, but my friend had given great recommendations so I thought I would try it. Our 2:30 appointment wasn't really honored, we all got split up and one friend waited 20 mins before being served. I was convinced to get a full set instead of a fill & they kept pushing me to get a pedicure when I said no thanks. Nail removal was done in the weirdest way, a nail tech and the owner(?) did it together but the nail tech couldn't do it alone... when it was time to apply the acrylic, I don't believe this tech was trained or was in training. She didn't know how to apply it and ended up putting so many layers in various locations that my entire fingers back and front were covered in acrylic residue. Not to mention it took her nearly 5-10 minutes per finger... when she finished she actually told me someone else would finish me and thus I had to wait while my fingers hardened with acrylic. The 1 Star is because the new nail tech fixed my nails and made them actually cute. After I was getting ready to leave the owner tried to help me remove the acrylic residue from my hands & when I complained she was pretty rude, just said "yeah I'm sorry" & walked away to have someone else charge me for my nails. Worst nail experience of my life. I will not return & I do not recommend. read more

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This was the first time Amy did my nails, I will definitely go back to her. For some reason the gel polish I had gotten from another salon was much more difficult than normal to remove. I was so impressed that she wasn't frustrated or impatient with me - gel removal is the most arduous task of a gel mani but this was next level. She did a nice job shaping my nails and the arm/hand massage was good. Also liked the vibe of the place - no TVs blaring, just peaceful music at low volume. read more

Recommended to this salon by my neighbor. *Clean *Fast service *Aesthetically pleasing * Friendly technicians *Detail-oriented * WIDE VARIETY OF COLORS *Reasonable prices * Good massage * Quality paint job I had a positive experience and plan to return for future services. read more

INFECTED MY TOE!!! I came in to get a pedicure and told the lady that I had some ingrown pain but asked her to please NOT cut into my toe nail too deep. She cut too deep and pulled out a piece of skin and it immediately started bleeding. I told her I was now worried it would get infected and she said not to worry and proceeded to apply a green liquid to the wound (maybe alcohol?). It has been 5 DAYS since I got the pedicure and my toe is still swollen and am in so much PAIN and it is INFECTED!!!! Not only did she cut me, she still had the audacity to ask me for a tip!!! The LEAST they could do is offer a discount for the inconvenience and lack of care. VERY UNPROFESSIONAL AND NOT HYGIENIC. Never coming back!!! read more

Crystal Nails - Nail Salons Near Me - Mountain View, California

My friend and I were looking for a place to get our nails done since we had a upcoming trip to Mexico. We've driven past Crystal Nails a few times and decided to schedule a nail appointment for acrylic nails. AND I'M SO GLAD WE DID! My go to girl is NINA, and she is absolutely wonderful! I brought her a photo of what I wanted and she had no problem replicating what was in the photo. She takes her time and does an extremely detailed job when she does my acrylics. She even goes above an beyond to try new things on my nails to see what would look best! All the women who work there are extremely friendly and very professional. This is definitely a nail salon that everyone should experience. You won't be disappointed! read more

Crystal Nails - All black stiletto nails. - Nail Salons Near Me - Mountain View, California

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I went here for pedicure and manicure $70 + $3 for a fill + tips. My nail started chipping two days after. They were not done properly. Service was ok. They just wanted to get done fast. Will not come back. read more

Crystal Nails - Chipped after 2 days - Nail Salons Near Me - Mountain View, California

Kimmy for the win with the dipping powder! She always does such a great job and I leave feeling pampered and happy with her work! Thank you so much! Crystal Nails and Kimmy I recommend! read more

Crystal Nails - Nail Salons Near Me - Mountain View, California

I have always went to Crystal nails and always will, came in today before a trip to Mexico at 10am. I was told to come back because it seemed busy until one of the ladies said she would take care of me so i waited 10 minutes. I showed them a picture of what i wanted and my nail tech DELIVERED! I notice every time i stop by all the nail techs are so polite and gentle, they always let me know if i'm uncomfortable with anything to let them know and they always ask if i'm okay or if i am happy with the work they are doing. Their nail salon is always very clean, the ambience and environment is relaxing and very calming. They never complain about the way my hands are positioned so that's a bonus for me (past experience with other nail salon) I didn't get the name of the lady who did my nails today but she had short hair and had tattoos on both her arms, she's very talented. Overall, i paid $90 for my acrylic nails and pedicure, not including gratuity. It is a bit much but they are located in the silicon valley and need to make money for their business too, besides their service is beyond expectations. It also helps when you have a picture handy of what you want. read more

Crystal Nails - what i wanted - Nail Salons Near Me - Mountain View, California

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Got a manicure from here. I've never had such a SLOPPY job done before like the one I got here. The nail salon tech hardly took any cuticle off and just slapped the color on. All the employees were in the back just yapping away so ANNOYING!! I cannot believe I paid $40 for a crappy sloppy half ass manicure. Save your time & money DO NOT COME HERE!! read more

I really enjoy going to Crystal Nails, even more now that I discovered Diane! When I first met her, I was unsure of what I wanted. I was going for nude-like colors. She recommended ombré with glitter and it turned out great! I love when nail technicians give you recommendations. I was there recently and came in with a nail design photo I found on Pinterest. Diane really pulled through!! Nails look great, been receiving compliments and it's only been 1 day! Shout out to Diane! read more

Crystal Nails - Dip on natural nail by Diane - Nail Salons Near Me - Mountain View, California

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The ladies that work here are the sweetest always checking up on you and remember you from the last time. They don't make me feel like I need to buy something more expensive unlike some salons that I have been too before My nails always look AMAZING and I get a least 20 compliments on my nails each time I get them read more

Crystal Nails - Those nails were done by crystal nails - Nail Salons Near Me - Mountain View, California

I am so thankful to the dedicated and hardworking ladies at this nail salon. I came in shortly before closing (got stuck at work - don't be an A hole like I was!) , and without question they stayed late and made sure that my nails looked absolutely fabulous for my birthday. Thank you for the lovely experience!! read more

Amber is an amazing person and cares about the results of my pedicure ea time. I hope she realizes she is special read more

Crystal Nails - Amber.... A nice and a wonderful pedicure done once again. Quite efficient - Nail Salons Near Me - Mountain View, California

I lucked out and went on a Sunday when they opened up and got great service! The sweet young lady spent a full hour on my pedicure.

It was my first time going to crystal nails and I am SOO impressed with the result. After looking on yelp I made an appt with Amber. She took her time and really gave me an amazing coffin shape. I only did not give 5 stars because it was $45 for a fill WITH design and they charged me for a shape change which I thought was weird. However I defiantly think the nails were worth the money! Pink nails are mine by Amber and the lavender are my sister's who had a lady we didn't get her name. read more

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Best Nail Salon in Mountain View. LOVE THE STAFF AND Environment. Ask for Nina she is amazing. Got the top shelf Pedi Mani and almost fell asleep it was so comfortable now I know why women go to the nail salon so much. It's Heaven read more

Well managed, good customer service, was able to book an appointment for 30 min later. Busy on Saturday. Good selection of polishes. Clean and hygienic. Seems to have a loyal customer base. read more

Crystal Nails - Nail Salons Near Me - Mountain View, California

I have been coming here for over 4 years and have always been happy with my nails every time I go. Diane does a great job when I get a dip manicure and Lee does really well when I get a pedicure. Both ladies provide excellent service, listen to my requests, and patiently assist me. Thank you both for creating a great experience! read more

I have been coming to Crystals Nails since it first opened. Always quaulity service. My manicurist is Diane. Always professional and always ready. Even when I move to San Jose, I'll continue coming!! read more

I came in for a pedicure today, and it was the best pedicure I have ever had! I felt very safe since I was the only customer in the salon for the majority of the time. They answered my appointment request promptly and were very friendly. They also went above and beyond to make me comfortable and to make the pedicure a great experience, despite COVID protocols. I will absolutely be returning in the future and thank them for the relaxing, worry free service I needed! read more

Crystal Nails - Nail Salons Near Me - Mountain View, California

Beautiful sweater weather argyle nails by Diane. Wonderful service, clean, and relaxing! read more

Crystal Nails - Nail Salons Near Me - Mountain View, California

Lee is the BEST nail technician! I have been getting pedicures by her for years and I always get compliments! Highly recommend!!

Just left from seeing my favorite nail artist Lee! She is sweet, patient and very talented. Appreciate her taking her time and not rushing me out. The vibe is relaxing. Salon is clean and prices are reasonable. Thank you for taking care of me Lee! read more

I have ingrown nails and have even gone to the extreme of having surgery because of it. Surgery was so painful and my ingrown nails still frequently returned. Lee has been my saving grace. Because of her my feet don't hurt anymore!!! read more

I went thinking this place would be an awesome experience! Well definitely it wasn't I went in for a pedicure and it was my first time they sat me down on the pedi Chair! The lady came and gave me the booklet she said all this is pedicure so I trusted her word and when I picked one out in the side of the page she said they started talking in there language then one of the workers said you picked a (manicure set) I said sorry it's my first time here and they all laughed! I felt uncomfortable I finished my pedicure and tipped the worker but I will NEVER go back!! read more

I've come here 3x now and while my first 2 experiences were great, my most recent visit was not. Each visit, I've always called ahead and never have any issues getting an appt for a basic manicure for 15-20min out. I also don't have a particular person I go to and just go with whoever is available. At my most recent visit, I had a lady who was very friendly. Everything was going mostly fine in the beginning. I did get a little confused when she used a stone during the hand massage, as I've never had that done before, but she politely told me it was a part of the manicure and checked to see if the stone was too hot. When we got to the cuticle cutting part, I mentioned I didn't want my cuticles cut, just pushed back. She acknowledged, but said she'll just trim my hang nails- which I said would be fine with me. Unfortunately, when she was doing that process she evidentally started cutting more and more of my cuticle and ended up cut me twice (exactly what I wanted to avoid!). My finger didn't stop bleeding even though she applied alcohol and pressure :( and I actually ended up with a streak of blood in my nail polish.. pretty gross. She was very apologetic, but there was little that could be done at that point. She also had to redo two of my nails completely because nicked them or painted them poorly and ended up taking too much paint off when trying to correct them. At some point, she mentioned it was her first day, which actually made sense because seemed pretty nervous. As much as I want to be understanding, I also think that the nail techs need to be properly trained and should respect customers choice to not have their cuticles trimmed. Lastly, when I went to go get rung up, I found out that the basic manicure was no longer $15 and now $17, which I feel is a bit steep- had I known I would've gone somewhere else. I was told it was due to increased rent, which is understandable. With so many options in the area and the results of my last mani, I probably will stick to other salons where I know quality will be more consistent. read more

I've given this place multiple chances to redeem themselves or to see some sort of change but today I went and it's my last time ever going because they charged me 48 dollars for a basic gel pedicure and they didn't do the full service on me they usually do a hot rock massage but they didn't do that today. They still charged me full price and went I went back they refused to give me part of my money back. Then the time before that I went with my mother and they over charged us again for no reason we didn't notice until after we left which is when we went back and asked for a refund of the extra money they charged us. I understand this may seem extreme but I have had multiple small instance with this place and I just feel like they take advantage of their customers so please be aware of what they are charging you and look at the menu prices!!! read more

FIRST time EVER to write a review because I HATE that place because they are so UNPROFESSIONAL If I can give them BELOW one I would give them . I went there based on the reviews and Diane did manicure to me . First of all, when she saw me with a baby she told me you can't put a regular nail polish you should put on gel because you have a baby and I wanted nude color , and I chose one and then she got me other one she told me I think this would be better .I was so mad and I didn't like the color so I told her I don't like it so she began saying words in Chinese and started being nervous and then I chose Dark red , she told me i don't have that number so she got something similar, she started putting it and when she finished she told me we have to remove it all because it is wet and we have to ReDo it . Because she is really unprofessional She started removing it and I was wearing white and blue dress . I looked at my dress it was all of a mess .It had red spots everywhere. I told her I won't leave except when you clean it .she got a bleach and started cleaning the spots .unfortunately it made another spots on the dress which was from the bleach . I started panicking and I was so NERVOUS and I really wanted to LEAVE that place . They ENDED Up RUINING my NAILS my CLOTHES and my mood . REALLY it was the WORST EXPERIENCE ever . read more

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Don't go to this place... it's a rip-off I had some time to kill and I desperately needed to get my nails done so I yelped this place. They were able to take me right away and had two ladies working on a full set and pedicure for me. It is a nice and clean place with lots of techs, but thats where the ended. Here's why this place sucked: . the lady I had stopped what she was doing on my nails to chat with her coworker that came in with a package for her. . When I asked for shorter nails, she said she needed more nails to file down to get the shape. (What?!) . A color I picked from their palette was unavailable and they had no viable alternatives . The acrylic was too thick and too close to the cuticle and so ended up drawing blood on one of fingers when she was using the drill. . The shape was not what I wanted, and when I pointed it out, it was ignored . They still tried to upsell me AFTER I paid . It's way OVERPRICED for the caliber of work I ended up going home and filing down my nails to the length and shape I wanted. Then as I was repainting them, I noticed even more so how uneven and bumpy the acrylic work was... Don't go to this place... it's a rip-off read more