1. Crystal Lens Express Optical

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    Union City, NJ

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    Crystal Lens Express Optical

    5.0 (2 reviews)
    Closed • 10:00 am - 6:00 pm

    Services - Crystal Lens Express Optical

    Eyewear fitting

    Eye exams

    Retinal imaging

    Crystal Lens Express Optical Photos

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    Recommended Reviews - Crystal Lens Express Optical

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    2 years ago

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    Newport Vision Center - New renovations!

    Newport Vision Center

    2.7(51 reviews)
    3.2 mi
    •$$$

    They tried to charge me $375 for a contact lens exam. Complete rip off I will never go there again.read more

    Do not be fooled by their excuses. Avoid this place at all costs…read more 1. Proof of Purchase: The owner claims they have 'no record' of me to invalidate my review. This is a lie. I have the physical receipt for the overpriced glasses I purchased at this exact location. The fact that they immediately resort to lying about a paying customer's existence is a massive red flag. 2. The Experience: As stated in my original review: Their business model relies on high-pressure sales tactics. The moment you decline their unnecessary upsells, their demeanor shifts from 'friendly' to openly sarcastic and hostile. 3. Harassment & Unprofessionalism (See Screenshot): After I posted an honest review on Google, the owner responded by publicly attacking my mental health, stating: 'Wow someone must have really hurt you for you to maliciously leave an anonymous review...' This unhinged response perfectly illustrates the toxic and unprofessional behavior I experienced in person. Instead of addressing the service failure, they gaslight and insult dissatisfied customers. 4. Formal Action: I am no longer just leaving a review. I am filing a formal complaint with the State Board of Optometry regarding their professional conduct, as well as the Division of Consumer Affairs regarding their deceptive business practices. To the owner: Do not reply with more gaslighting. I have my receipt, and I have screenshotted your abusive comments. Fix your behavior.

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    Crystal Lens Express Optical - opticians - Updated October 2026

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