I appreciated that he came directly to my place! Fair…read morepricing, excellent customer services!

Incredible service came to my place and charged significantly less than all the other quotes where…read moreI would have had to take vehicle to them. Excellent service and price

I had a quote for a replacement windshield from a general glass shop that includes windshields in…read moreWest Kelowna for my truck at $460. I thought that was a great price as I had paid far more years earlier. Then I got a quote from MasterGlass at 50% of that price. My son in law recommended them as he had a similar experience. They had the glass in stock at the West Kelowna shop and it was done in 45 minutes. How do they do it? They do only Autoglass. They do a bunch of them every day and get discounts directly from the manufacturer for bulk orders. There are a million Ford F250s like mine running around so these guys order a bunch of windshields at super low prices. The other guys where windshields are just part of the business buy one off orders without the discount. Highly recommended. I don't run the Coquihalla in the winter anymore so hopefully I won't need to visit them again anytime soon. But I wouldn't hesitate to do so.

UPDATE FROM ORIGINAL REVIEW…read more I spoke to Nathan a week after this happened. Yes, we dealt with a manager on that day and not the owner. Yelp did not allow me to update my review to reflect this, so let me correct it here. I was misinformed by the cleaning staff who we spoke with after the fact. I was mistakenly informed it was the owner, but was indeed a manager. On to the real point of our review. Nathan claims that we were told over the phone that they close at 1pm twice in our various calls with them. I don't recall hearing this, nor does my wife. Again, if we knew this, we would have 100% come back on time. We only arrived when we did because we thought they were still open. Nathan further claims that he has audio/video evidence of these conversations. Nathan, I will repeat to you what I said when we spoke on the phone about this a month ago. If you indeed have audio/video evidence of your manager telling us the closing time, please share it with us. We are not unreasonable people. If we are mistaken, I will gladly take down this review and apologize for the misunderstanding. However, if you can't do that, please consider accepting the fact that we were treated very poorly by your staff and act accordingly. Be well and safe.

Disappointed in the service. Boyd's was much better. Nathan refused to look at my truck even though…read moreICBC waived the deductible and gave him the go ahead to repair. ICBC was surprised and suggested I find another shop to do the repair.

Spectacular service and friendly, professional staff! I had my windshield replaced through an ICBC…read moreclaim and the experience from start to finish was fantastic. I was treated like a VIP customer and Precision will be my go-to whenever I need anything glass related in the future. Highly recommend!

Professional and fast. Took care of my icbc claim and replaced my passenger window. Took the stress…read moreout of a really stressful time.

Pete and his team took excellent care of my Panamera. Highly recommend Performance Collision to…read moreany one with a high end vehicle in the Okanagan Valley. The work was done quickly and the results were above expectation. Communication was fantastic as well as follow up after the work was complete.

amazing service many thanks as the promised time of deliver was far better, over delivered and very…read moremuch appreciated!!!

Derek Mammel (the installer) and Dan (the measurer) were extremely professional and efficient. They…read morearrived when scheduled, were careful in their work and both had great personalities. They installed a shower enclosure in our recently completed ensuite. We would highly recommend this company for anyone requiring glass work in their homes. Rutland Glass has been in business for many years in Kelowna, and it's obvious why they are still in business; highly recommended!

I paid to have my car detailed. The package I bought was the vinyl package and assumed it would…read moreinclude the Seats. After waiting an hour and 15 Mins when I got back in my car the seats were dirty. I was told the vinyl package only included the "hard vinyl"not the upholstery. The dirt would have been obvious to anyone that cleaned my car. Very disappointed. The young lad then used glass cleaner on the seats

I had my vehicle cleaned inside and out . I had to go twice to get it done properly…read more Very disappointed in there service...

Absolutely one of the best glass companies in all of Kelowna. The service was beyond my…read moreexpectations! The staff are all welcoming and friendly. They replaced my car windshield within a matter of hours. They pre-ordered it and it was available within a day or two. I will be using them to replace my home windows. I highly recommend them.

I needed a driver's side mirror for my Tiguan. I went to see them on a recommendation. They were…read moreefficient,well priced and extremely friendly. Within 2 days I had my mirror. Bought honey and pickles while I was there. Fantastic place, I highly recommend this company