They tampered with my wiring IPM box was loose and agreed to refund my money as they did not fix…read morewhat was supposed to be fixed but ruined it completely. A/C which was better before bringing it to these guys now it has been made worse than before! They have no knowledge in what they do! They ruin and not hold any accountability. Do not bring your vehicle here for anything!

great experience at this auto repair. he took care of everything and was fast knowing that I needed…read morethe car back on the same day I would definitely recommend anyone and everyone to go get anything you need service, repairs, parts. Thank you again see u soon

If you are going in for an oil change, be sure that you request they check the manufacturer's…read morerequirements for frequency. Mr Lube automatically has everyone coming back in 5,000 km (NOT miles) which is likely twice as often than necessary. This is just greedy! Do better, especially in the car service business.

Cole was a friendly and very helpful man during my oil change. He new what was wrong with my car…read moreand said they could fix it. Great customer service. 5 thumbs up

Excellent service and super friendly!. Quick response time too. Definitely recommend Marlin and…read morehis staff!

Very impressed with the service received from start to finish! We had to use their services twice…read morein 3 days and both times the dispatcher and driver were incredibly professional, prompt, friendly and thorough. They asked lots of questions beforehand to ensure they could safely load and tow our food truck. When the driver, Matthew, arrived earlier than we booked him for, he did not rush us and waited patiently. This company has a stellar reputation in the community and now we see why. Would highly recommend calling these guys before bothering with any other towing company. Thanks again for everything!!

These guys are straight forward and talkative about their cars. A lot of them are ICBC write-offs,…read moreand they have before and after pics, and they all come out of their own shop. I will buy from them again!!

I can't say enough good things about Shaleridge. After the pandemic hit, I wanted to lean out my…read moremonthly expenses and get out of car payments, and Brady went above and beyond to find the right buyer in a matter of days. Not only did I get my financial freedom back, but he put me into a more fuel-efficient car with low mileage and absolutely spotless. Thank-you Brady and Dan for all the help! I wouldn't go anywhere else for a car.

Kerry helped me get tires on my family vehicle while I was out of town…read more Great service and professional technicians. Highly recommended

Kerry really knows the meaning of customer service. Despite having a Murphy's law day, he was…read morepatient, thorough and pleasant. When a warning light came on right after I drove away, I phoned him and asked if I could return. He said "Oh yes, please!" even though it was quitting time on a Saturday. (I would expect most people to say "Are you sure?" or "Just drive and it'll go away.") When it turned out to be a problem they didn't have a part for, he gave me a hassle-free loaner car and promised to work on it first thing. I was impressed with his commitment to getting the job done right.

We had a motorhome in a shop and couldn't get it started. It was at an angle to the door so…read morecouldn't be towed straight out. They had to jimmy it over to get it out and tow it home. They did an awesome job. Will definitely recommend them .No damage to motorhome.

A few nights ago my daughters lemon "died" at O'keefe's Ranch just north of Vernon. We live in LC…read more She was having a panic attack, giving me a near heart attack, and Brian's towing driver was THE BEST! Calmed her down, So professional! Can not THANK Brians towing and their driver enough!!! TY TY!! Definitely will use them if needed again!

Had a wonderful experience at Kelowna Toyota buying a used vehicle. The staff are very friendly,…read moreknowledgeable and kind. There was at no point any pressure from anyone there and they were able to help my husband and I find a vehicle after 5 months of searching. I cannot speak more highly of these wonderful people. Thank you again Brendan, Shawnee, Jake, Indy, Matteo, and Leila for the wonderful experience. And thank you to the great reception ladies at the front. You all are wonderful!

Oct 2024 We purchased our 2024 Sienna in Oct of 2024. By Aug…read moreof 2025 the liftgate was sticking and not opening properly. The staff at the dealership agreed it should be a warranty issue and sent us to the body shop of their choice for an estimate which they in turn sent to the Toyota dealership. The dealership said they would send it in and should have an answer in a week. No phone call. Went back to Kelowna Toyota dealership had to remind Cary what the issue was. She couldn't even find our file on it and had to send back to the body shop to resend the estimate and photos. Oct 2025 Soon afterwards they told us they needed MORE DETAILED photos to make a decision. Marek came out to our house to take more photos and he said it was definitely an issue! Turns out seven other people at this dealership alone (maybe more by now) are having the same problem! Several calls later with Marek but still no approval. Dec 2025 Was promised a call from Casey for Tuesday Dec 9. no call received! Today is Dec 15 and still haven't heard anything. Time for more calls, this time to HQ. Worst possible service , brand new vehicle with a malfunctioning rear liftgate and a full warranty worth nothing!! Still love the Sienna just really hate the service. We certainly tell everyone about the poor service and recommend if they want a Toyota they should shop elsewhere! So far this is the fifth month since we first applied to have it repaired and I have contacted or attempted to contact the dealership 20 times. Left messages on peoples recording and Marek is the only one who has ever returned a call and even then making promises that are not fulfilled. This is totally unacceptable !! We expect no more delays!!!This needs to get full attention and get fixed!!!!! NOW!!!!!