We had a motorhome in a shop and couldn't get it started. It was at an angle to the door so…read morecouldn't be towed straight out. They had to jimmy it over to get it out and tow it home. They did an awesome job. Will definitely recommend them .No damage to motorhome.

A few nights ago my daughters lemon "died" at O'keefe's Ranch just north of Vernon. We live in LC…read more She was having a panic attack, giving me a near heart attack, and Brian's towing driver was THE BEST! Calmed her down, So professional! Can not THANK Brians towing and their driver enough!!! TY TY!! Definitely will use them if needed again!

Never ever ever use these guys for anything they wrecked my vehicle and then lied about it and then…read morepromised me they would get it fixed and then when I called the owner he neglected to call me back beat around the bush like he was 3 years old it is the worst company ever to deal with in the Okanagan trust me when I say never ever ever deal with these guys ever they are scammers and scumbags and this is me being nice in my review

Picked up my vehicle from the yard and noticed my ladder was not strapped right so I went to change…read moreir only to notice, long story short ,they ran into the bay at their shop, and WERENT GOING TO TELL US. So all damage was our tailgate is bend outv5 inches and won't close, our bumper is ripped off,all our hookup for a trailer were damaged and ripped out, the ladder , which is a must for our job, is screwed and can not be used now, so out or pocket $600 foe a new ladder until an ICBC claim is finished. These jerseys weren't even going ro tell us. The one guy says Oh we had to take your ladder off cause we parked it in a bay..... No, you didn't have to take it off. Cause you parked it into a Bay. You had to remove it cause you ran into the f****** roof of the Bay.! Come one and no one qas gonna say shit if we didn't catch it. Ignorant And I'm told there's no one here to talk to you. You have to wait till Monday to call the manager. Just call ICBC and make a claim. That's it no other help or an apology or anything, just hoping we walked away and didn't see I took a million pics at the shop and again for ICBC so time for them to pay for what they did to my truck! If I could give Zero stars I would! No customer service help when they damage a vehicle that doesn't belong to them!

I just wanted to warn many people out there about this company…read more We have used them last fall for a tow, the truck came in, leaking buckets of oil on our driveway ( and I am not exaggerating when say buckets, we had paddles of oil in 3 different spots). Contacted the company, then the owner, promised to come one of the saturdays himself and clean it up, never showed up. So, half a year later, tried talking to the owner through a driver again, he says.... TALK TO ICBC about it.... ICBC? not sure why. But we will definitely take it to the right places. How can the owner be so irresponsible for his business and his vehicles? So, if you are a private property and care for your driveway, please DONT use them!

Poor communication, unprofessional, and incompetent and neglectful doing basic administrative…read moretasks. They go back on their word in agreements and take a month + to get anything done.

Excellent service and super friendly!. Quick response time too. Definitely recommend Marlin and…read morehis staff!

Very impressed with the service received from start to finish! We had to use their services twice…read morein 3 days and both times the dispatcher and driver were incredibly professional, prompt, friendly and thorough. They asked lots of questions beforehand to ensure they could safely load and tow our food truck. When the driver, Matthew, arrived earlier than we booked him for, he did not rush us and waited patiently. This company has a stellar reputation in the community and now we see why. Would highly recommend calling these guys before bothering with any other towing company. Thanks again for everything!!

Requested a tow. Was told it would be 20 minutes. Driver got lost i guess and took nearly an hour…read more Once they arrived he complained that I didnt tell them my car was lowered. Then left without towing the car and told me it would take too long to get their other truck out.

My car was towed from a theater I as volunteering for, due to the house person, my car was towed,…read morethe towing people mentioned that it was probably a volunteer that had part on site, but no one checked and I was towed. It's not the towing company fault, it's the company that calls them. It all worked out in the end. They are out in the industrial area of course, you can't have 5 different size to trucks in a main part of the city, some people complain, gads. I was happy they were helpful, thanks guys Jollean M

I took my vehicle into a local dealership to have a recall dealt with. They persuaded me to get a…read moresafety check done which resulted in a $240 bill and an estimate north of $4000 to have my brakes done and to fix a leaky water pump. Williams did the brakes and replaced the water pump, rotated the tires and vacuumed out the interior for $1840. Note that Dave K's review was done with reference to the past owners. I've had a previous work done there on my Sprinter van, an inspection and retorquing of a suspension mod, and was pleased with the service I received. I highly recommend this shop. Bill dBK

If you break down here get it towed somewhere else. You get billed for shoddy work that has to be…read morefixed (more than once) or they bill you for work not done and materials not used. How about $900 to change the antifreeze to find out they did even fill it with new antifreeze just water! Ripoff city!!!!