amazing just amazing! from the greeting and knowledge and communication from Jordan to the work…read morebeing done ! efficient! on time ! and reasonably! thank you Jordan and crew!

Helpful staff and the work is always done well. Maintenance work is affordable. Last time I was…read morethere they showed me in the shop exactly what had to be done on my vehicle and why.

I was really stressed out when I found my car windows had been smashed, but Randy and the rest of…read morethe team at Masterglass went above and beyond to make the experience as seamless and stress-free as possible. Not only did they book me for a same-day appointment, they fixed my windows ahead of schedule AND under budget. I even got to pet Marloe (the office dog) while I sat in the waiting area. I hope my car windows don't get smashed ever again, but if they do get smashed I'm calling Masterglass.

I had a quote for a replacement windshield from a general glass shop that includes windshields in…read moreWest Kelowna for my truck at $460. I thought that was a great price as I had paid far more years earlier. Then I got a quote from MasterGlass at 50% of that price. My son in law recommended them as he had a similar experience. They had the glass in stock at the West Kelowna shop and it was done in 45 minutes. How do they do it? They do only Autoglass. They do a bunch of them every day and get discounts directly from the manufacturer for bulk orders. There are a million Ford F250s like mine running around so these guys order a bunch of windshields at super low prices. The other guys where windshields are just part of the business buy one off orders without the discount. Highly recommended. I don't run the Coquihalla in the winter anymore so hopefully I won't need to visit them again anytime soon. But I wouldn't hesitate to do so.

I called several body shops... wanted claim number.. I asked first when repairs could start this…read morewas first week December was told February then another shop, maybe 7 weeks, another said we don't know? Shannon at Craftsman was upfront and honest. I knew I could trust Craftsman with repairs. As promised everything went extremely smooth. Still had time left on rental car they set up. Did the best job on repairs. Thank you for doing what you said. You have my trust.

Drove the car in for an estimate for body work. They rendered the car unsafe to drive by removing…read morethe body panels without permission. Would not return our car. Stay away from these thieves and charlatans.

On the Coq and had a trouble light appear in our rental Taos. We stopped in at Turner. They…read morechecked the car for us immediately, fixed the problem and sent us on our way within minutes. No wait, no charge, great service! Thanks Turner team!

Blair was an absolute rock star. Great communication throughout the process of sourcing our 2019 VW…read moreSportwagen. We couldn't be happier.

Excellent install no scratches on the rims etc. Fast…read moreefficient service , very professional Thanks JBARR

I'm only leaving a Yelp review for the 9 people that still use Yelp. Do yourselves a favor and…read morelook at Factor's 100+ 5/5 star rating on Google reviews.

They are the worst towing company ever they ruined my car they took it for a drive they also picked…read moreit up with a forklift broke the front bumper pretended it was already done beforehand and made excuse after excuse after excuse you never use this company for anything they are scammers they won't answer your call and they'll lie to your face they are the worst toe company in the Okanagan their quality is s*** their customer service is garbage and the owner is a liar he wrecked my vehicle and keeps pretending that I never called him and doesn't return my calls it's a pathetic company do not use them

Went there to get my light fixed on my Volvo.. great service from start to finish. Went to pick it…read moreup and not only had they cleaned the outside but they had completely detailed the inside!! Will definitely return. Thankyou

If 5 star maximum is allowed, I would give this business a 10 star rating! They are professional…read morein every way and I thank Scott, Ron and all those talented worker behind the shop doors. I was surprised and found myself babbling after checking out the paint and caring given to my 2008 SUV. I have worked diligently to keep it in top shape and was heartsick from KGH hit and run parkers. These professionals returned my vehicle to a like new finish and I can't thank them enough for the feeling of pride in my older model. They went above and beyond and I would recommend them to anyone reading this or asking me who to go to.

Incredible service came to my place and charged significantly less than all the other quotes where…read moreI would have had to take vehicle to them. Excellent service and price

I appreciated that he came directly to my place! Fair…read morepricing, excellent customer services!