We had Sparkletts water service for over 9 years and never once needed to call customer service…read more Since the change to Primo Water, everything has gone downhill. I have been charged double and billed early for services I hadn't even received. On top of that, every time I try to resolve the issue I spend 30+ minutes on hold before reaching anyone. What used to be a smooth, reliable service has now become a monthly headache. In just a few months under Primo, I've had to call more times than I did in nearly a decade with Sparkletts. All I want to do now is cancel my service, because the time and frustration are simply not worth it. Primo needs to seriously improve its billing practices and customer support. Loyal customers like me should not be treated this way.

Sparkletts/Primo/Whatever water delivery in Bakersfield is a complete mess. You can't even be sure…read morewhich Yelp profile is them, or when and if they will show up. Delivery dates in your account appear to be suggestions at best, and often dates come and go with no delivery. Apparently every water delivery company in Bakersfield merged, and the back office is run by 3rd graders. Drivers are great, when they are given a schedule.

Great local business family operated. You need ice? Ice bday party? Water? They get it;) ice in…read moredesert

The office supervisor, Mike, confirmed my request for service promptly. He double checked our…read morearrangements just days prior to the event. He confirmed delivery in a timely manner. I received consideration, kindness and excellent service. I recommend Mather Bros very highly and I look forward to working with them in the future.

If you are in need of purified water delivery at your home this is the company you will want to use…read more. We are receiving water due to an issue in our water district . I cannot say enough about the great customer service provided from Dion who delivers, to Katrina in the office! They both have Superior communication skills and customer service to the core. A+ A+

Alex came to replace the filter on the reverse osmosis. He was courteous and efficient. He solved a…read moresecondary problem which wasn't even part of the filter system. Thank Alex! I appreciate your help!

Small business with AWESOME CUSTOMER SERVICE! I moved back to town after being away for three…read moreyears. Being a customer before I left, I called the office and reinstated my delivery service. Two hours later Otto delivered my water to my front door !! Comparable price to the major water delivery companies, with RESPONSIVE, UNBELIEVABLE CUSTOMER SERVICE THAT CANNOT BE BEAT ! You will LOVE everything about this company!!!!!!

I stopped by and Purerite is no longer there. The web site takes you to a different company. I'm so…read moresad about this. They had the best water and amazing owners.

Lady Ana is very nice Good service you can send money also…read more,besides getting water And have phone service also available

From the owner: We specialize in providing customers with a one stop shop for cellular services and purified water…read more Our multi carrier store brings to you the latest in phones and accessories. We also provide you with a top of the line water filtration system that is clean, and maintained regularly by our staff. Guarantee to be crystal clear and Refreshing. - Prepaid - Phones - Purified - Water - Cellphones - repair - Bottles - BoostMobile - H2O - PagePlus - Alkaline -

Culligan reached out and sent their tech, Matt, out to address the issue. He was on time and…read moreknowledgeable. He figured out the issue within minutes and fixed it quick. He was here for probably about 15 minutes. Matt's work is 5-star and I hope it completely resolves the issue. I just need to give it more time to see if the system is working properly. I bring up my rating from 1-star to 3-star...it would have been 5-star if I had Matt from the very beginning.

I reached out to Culligan for a service and delivery. The visit was scheduled, and they sent me a…read morereminder notice of upcoming service. They did not come, and never called. I called a week later and was told the guy "did not have the product" that day. The women told me they would reach out to reschedule. It has been another week and still no call back to reschedule. I have had Culligan over 40 years in several different locations, but this has been the worst service.

Extremely rude! Dang finally got them on the phone and first thing he said was what? Then when…read moretrying to explain what I was calling them for he just hangs up, poor customer service,

From the owner: Water truck delivery to construction sites for dust control, compaction or mixing. Also available…read moreto ranches, vineyards or to fill pools or ponds. Our equipment rental is always available on time!

Update: Went and spoke with someone locally. A driver…read morecalled me that afternoon and set up my account for me. He let me know that they only deliver where I live once a month. Which is totally fine it just would of been nice to know the first time around so I could of had plenty of water. The driver gave me his cell number just in case I ever needed anything. It's been about 6 months and it's been great! Awful!!! It's only been 3 months since I started with them and I've never received my water delivery on time. Last month I was completely out of water and had to call three days in a row because they didn't deliver my water when they were suppose to. I thought maybe it was just a fluke? Nope it wasn't! This month I was suppose to receive my water on Monday (today is Thursday) and still no water. I've called every day since Monday and they told me it would be here Tuesday, Wednesday and then maybe today but for sure Friday. So once again I am out of water. I called for the forth time this week and just told them to cancel my service. It's always a different excuse as to why I haven't received my water delivery. If your short staffed or can't do it then don't offer it!

Primo water bought out sparkletts last year and what a disaster. Their app is horrible and cost of…read moredelivery is ridiculous. I cancelled last month because we paid 75 dollars for 3 five gallon bottles of water. I do have two water dispensers but now they have a thirteen dollar administrative fee per month. They double charged me several times and if you don't check your bill you will be charged twice. I bought water dispensers from Walmart and get my jugs filled between two and three dollars for five gallons. I have a water tester and it actually is better water than the delivered water. If I could it would be a zero rating.