We had Sparkletts water service for over 9 years and never once needed to call customer service…read more Since the change to Primo Water, everything has gone downhill. I have been charged double and billed early for services I hadn't even received. On top of that, every time I try to resolve the issue I spend 30+ minutes on hold before reaching anyone. What used to be a smooth, reliable service has now become a monthly headache. In just a few months under Primo, I've had to call more times than I did in nearly a decade with Sparkletts. All I want to do now is cancel my service, because the time and frustration are simply not worth it. Primo needs to seriously improve its billing practices and customer support. Loyal customers like me should not be treated this way.

Sparkletts/Primo/Whatever water delivery in Bakersfield is a complete mess. You can't even be sure…read morewhich Yelp profile is them, or when and if they will show up. Delivery dates in your account appear to be suggestions at best, and often dates come and go with no delivery. Apparently every water delivery company in Bakersfield merged, and the back office is run by 3rd graders. Drivers are great, when they are given a schedule.

Great local business family operated. You need ice? Ice bday party? Water? They get it;) ice in…read moredesert

The WORST service hands down. Mather Bros supplied us with a freezer and bags of ice. One day we go…read moreto get ice and all we have are bags of water. We are told it was a new unit and it was very unlikely it had a problem. We had three LICENSED electricians tell us that there was without a doubt power and everything was fine on our end. Weeks later Mather Bros get a tech here and we are told that a GFCI on an entirely separate circuit was the problem and it was therefore our fault and we were stuck with the cost of the product lost. We explained that we turned the power off to that circuit and the machine was still running. Come to find out not only is the tech they sent not licensed in the state, he isn't licensed AT ALL. We have the freezer checked and refilled with bags of ice and it happens yet again. Mather Bros picked up the unit and was completely disinterested in working with us or anything we had to say. Save yourself the time, headache, and money and go LITERALLY ANYWHERE ELSE. The company we are with now says these machines go out all the time because of the heat. Thanks Mather Bros.

Katrina at Culligan Water of Lindsay was friendly, helpful, and professional. She made everything…read morequick and easy. Great customer service--thank you, Katrina!

I just want to give a great big thanks and a big shout to Katrina! I was out of water this morning,…read moreI wasn't due for delivery until tomorrow but Katrina made it happen. My water was delivered just now so a big thank you to the driver Dion for coming thru on such short notice, literally with in the hour! They are awesome and friendly, I appreciate it, they never disappoint. Alex is our regular delivery driver and I can text or call Alex and he will get it done just as well. Thank you guys, your awesome!!

Small business with AWESOME CUSTOMER SERVICE! I moved back to town after being away for three…read moreyears. Being a customer before I left, I called the office and reinstated my delivery service. Two hours later Otto delivered my water to my front door !! Comparable price to the major water delivery companies, with RESPONSIVE, UNBELIEVABLE CUSTOMER SERVICE THAT CANNOT BE BEAT ! You will LOVE everything about this company!!!!!!

I stopped by and Purerite is no longer there. The web site takes you to a different company. I'm so…read moresad about this. They had the best water and amazing owners.

Lady Ana is very nice Good service you can send money also…read more,besides getting water And have phone service also available

From the owner: We specialize in providing customers with a one stop shop for cellular services and purified water…read more Our multi carrier store brings to you the latest in phones and accessories. We also provide you with a top of the line water filtration system that is clean, and maintained regularly by our staff. Guarantee to be crystal clear and Refreshing. - Prepaid - Phones - Purified - Water - Cellphones - repair - Bottles - BoostMobile - H2O - PagePlus - Alkaline -

Our driver is Rudy, and he is fantastic. Always friendly, great service, brings water all the way…read moreto the garage.

Rudy is my water delivery guy and I'm so grateful for all his hard work! Bringing up heavy jugs of…read morewater up and down the stairs for me and my family so that we don't have to. He has great customer service by being friendly but professional.

Extremely rude! Dang finally got them on the phone and first thing he said was what? Then when…read moretrying to explain what I was calling them for he just hangs up, poor customer service,

From the owner: Water truck delivery to construction sites for dust control, compaction or mixing. Also available…read moreto ranches, vineyards or to fill pools or ponds. Our equipment rental is always available on time!

Primo water bought out sparkletts last year and what a disaster. Their app is horrible and cost of…read moredelivery is ridiculous. I cancelled last month because we paid 75 dollars for 3 five gallon bottles of water. I do have two water dispensers but now they have a thirteen dollar administrative fee per month. They double charged me several times and if you don't check your bill you will be charged twice. I bought water dispensers from Walmart and get my jugs filled between two and three dollars for five gallons. I have a water tester and it actually is better water than the delivered water. If I could it would be a zero rating.

Worst customer service of any company out there. They NEVER…read moredeliver on time- they NEVER answer the phone. But.... they expect you to pay your bill on time. As I write this review, I am on hold with them for one hour and 47 minutes... and counting. I hate this company and I am canceling both personal and business service I have with them. I really hope they go out of business.