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    Services - AquaCell

    Water purification system cleaning and maintenance

    Water purification system installation

    Water purification system repair

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    Rayne Water

    Rayne Water

    3.5
    (11 reviews)

    My experience with Rayne Water in Bakersfield has been extremely disappointing. Since the water…read moresoftener was installed in October, the unit has not worked properly. It failed to drain as it should and eventually started producing green and yellow-tinted water throughout my home. There were multiple service attempts to fix the issue, but nothing was ever fully resolved. I was in contact with Sean, who admitted something might be wrong with the unit and scheduled a replacement -- but the technician showed up without all the necessary parts. After yet another failed attempt, I requested the unit be removed. Instead of honoring that and issuing a refund for a system that hasn't worked since day one, they denied the refund and continued showing up without the proper equipment. This has been a string of unkept promises, poor service, and no accountability. I would strongly caution anyone considering Rayne Water. I expected a functioning system and professional service -- I received neither. "Here are attached pictures yellow water is with water softening system running clear water is when they set it to bypass" - Also there technicians and system was showing a house leak they told me it could not be the unit and I had to call a plumber, after calling plumber it was proven to be the defective unit in which they refused to pay service visit call.

    Very prompt. Andy gave all the information we asked. Very helpful with adding a line from the…read moreosmosis tank to the icemaker. That means one less filter to buy and replace. The installation guys were excellent. The old pipes were not helpful and needed replacement. They work longer to get it all working. The value is excellent I enjoy chlorine free water house wide and the osmosis system in the kitchen.

    Professional Pure Water System

    Professional Pure Water System

    3.9
    (26 reviews)

    Fast and responsive service! I had my water filter installed several years ago and they do yearly…read morechange of filters for me, so far so good no issue. And their technician Ben is a great guy that works fast and is very thorough in checking everything works as it should.

    I have been using their water purification and filtration for a long time. Every time they call me…read moreto say that the filter needs to be replaced, I am very active in replacing it. The workers came to the door and said that some machines needed to be replaced, and I was also very active in replacing them immediately. But recently, I called on June 30th and said that the filter needed to be updated, and I immediately agreed to replace it. They came to change the filter on July 1st the next day. After replacing the filter, the worker said that if there was a problem, I would contact them. I said yes. But last night, on August 6th, I found that the bottom of the pool was leaking and the water flowed out of the cabinet. When I checked, I found that a tube of the filter was slowly dripping out little by little. I contacted them and sent them video messages, but they didn't reply to messages and calls. I called them again the next day, and a Chinese woman answered the phone. She said that there was a fee for door-to-door maintenance. I said that it was because your workers did not install it after changing the filter water, and the water was a little flow. If it didn't flow outside, it would not be found. She said it's been a month, because it didn't happen before, and they didn't tell me that there was a deadline. This Chinese woman's attitude is very unfriendly, saying that the machine is old and needs to be replaced with a new one. But the worker didn't say that he needed to replace it. Every time I replaced the filter, the worker would tell me that some of them needed to be replaced, but he didn't say it this time. Now if there is a problem, I will replace it with a new one. And this is because the workers didn't install it well when replacing the filter, so it started to drip. Then she told me that she was driving and it was inconvenient to talk. It's inconvenient to answer the phone. Why didn't you say it at the beginning? I'm waiting for their follow-up now. I'll update...

    Quality Home Services

    Quality Home Services

    3.8
    (6 reviews)

    Great technician, friendly and explained things well. Got everything done in a timely manner.read more

    rarely write reviews, but this has been one of the most frustrating service experiences I've ever…read morehad. My system has been out of service for months. Every time a technician comes out, there's always "another issue" or "another part" needed. Nothing actually gets resolved. It feels like a constant loop designed to delay rather than fix the problem. The office staff is just as concerning. The customer service is extremely unprofessional--dismissive, unhelpful, and at times outright disrespectful. Instead of focusing on actually fixing the issue, they constantly try to push me into buying a completely new, expensive unit. What really crossed the line is how obvious the sales pressure is. When they can't make a sale, their attitude shifts--and at times it even feels like they're laughing it off, which is completely inappropriate given the situation. I've also been told parts are "unavailable," yet I've found the same parts online for half the price. That raises serious concerns about honesty and transparency. On top of that, their position in the Central Valley feels like a monopoly. With limited competition, it seems like they have the power to upsell services, inflate costs, and push unnecessary replacements instead of offering real solutions. That imbalance shows in how customers are treated. At this point, I've had to escalate the issue directly to the manufacturer because something clearly isn't right. I strongly recommend looking elsewhere. This experience has been exhausting, expensive, and completely avoidable with a company that actually values its customers.

    AquaCell - waterpurification - Updated August 2026

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