"Ummm, did you forget to install my windshield??" I thought this when they brought out my car…read more Seriously, I think they installed a 1080P HDTV on my car. The world was soooooo much clearer! It was like I was watching Avatar in 3D as I was driving. I kept trying to grab at streetlights, rain drops falling, and cars cutting me off. I mean, after having three large and major cracks on my windshield for the last couple of years, I just wasn't used to having unimpeded viewing from the driver's seat. Seriously when you go from a wacked cracked windscreen, to a new one---the world opens to you. If you are living with a cracked windshield, I tell ya----just take it back in to get replaced. You won't regret it. One of the main reasons this was a great investment: Novus. Now I had heard about the business while listening to NPR (they are one of their contributors, so they get some airtime on there)---kudos to a business which contributes to public radio! The service was also top notch, and everyone was super friendly here. When I first came in, it was somewhat after our big snow of the season (I didn't want my windshield to explode and snowmen to start appearing on my dash). I called in for an appointment and they said they would be able to have me in the next day (they can get their glass in overnight). Their office was nice (I liked the TV behind the counter which had a fireplace playing---it made me a little warm). My windshield was installed in about 3-4 hours. When they presented it to me, I thought it was perfect. But they did say there was a scratch on the glass. They tried buffing it out, but they weren't able to remove it. So, without me saying anything, they said they would replace it. (honestly, the scratch was pretty minimal, but I think it's a sign of their integrity to bring it up) Two weeks later I had the windshield replaced, and I was ready to go. If you need a new windshield, this is the only place to go!

Beware do not take your vehicle there they fixed a rock chip on my brand new truck dented my hood I…read morenoticed it when I got home brought it back to show it to them and they basically told me to go pound sand they're not going to cover it because I couldn't prove that they did it. Called my insurance company and let them know how the people they send their way for business get treated.

Was able to get my SUV into pretty quickly to get the Windshield replaced. They were friendly and…read morehad great communication on how long the job would take and when to pick it up. I recommend Patriot Glass.

We have done business mess with Patriot Auto Glass on three occasions. They have replaced…read morewindshields on three different vehicles of ours. Excellent! Very professional, quick and great work. Very quick and priced fairly. We highly recommend.

i highly recommend them for windshield repairs! They did an awesome job. Great customer service &…read moregood warranty. I won't go anywhere else. Love supporting local. Thanks H&L!

From the owner: We pride ourselves in excellent customer service. We stand behind our warranty on EVERY windshield…read morewe replace; not just the ones we feel like it. We're committed to taking care of our customers as if they were family. Mobile services or in shop, we make glass repair or replacement convenient for you! It shouldn't be a hassle to have your windshield replaced! We work with all insurances as well! So grab the phone and call 509-405-1866 to schedule your appointment!

I had a large rock smash my old windshield, my car is now 29 years old and tough to get parts,…read more affordable was able to reuse most of those parts and got my new shield in quickly and true to advertising affordably. Next time I catch a rock ill call them first.

Great job fixing my rock chip windshield and very reasonable. Give them a try if you need some…read morewindshield repair or replacement

Shoutout to Safelite Auto Glass on West Clearwater Ave for replacing the windshield on my 2014…read moreToyota Tundra truck this morning. My truck's new glasses are PERFECT and she looks so good!!! And my technician Abderrahmane (hey, don't come at me, that's how it was spelled in the company texts!!!) even repaired my head liner which was falling down!!!! I would highly recommend them!!! But a few tips before you go: 1. MAKE AN APPOINTMENT IN ADVANCE. They are very busy and the place runs like a Swiss clock. 2. BE ON TIME FOR YOUR APPOINTMENT!!! Again, they run a tight ship. They would like you to show up within 15 minutes of your appointment time. If you don't, you might not be seen. 3. If you want to wait, you can. The place has plenty of seating AND customer wifi available. I put in an earbud and watched a movie during my wait. They also have coffee, water, and cokes available to customers. They were prompt, professional, and courteous to everyone who came through the doors. I'll definitely make sure to use them in the future if necessary.

Angel with Safelite Mobile in Kennewick was fantastic! Thank…read moreyou for the great service and for squeezing me in after I had an accident in the Tri-Cities while visiting from Spokane. I really appreciated the quick help and professionalism!

Horacio did SUCH a good job replacing my windshield. He gave me a very fair price and his work was…read moreexcellent!!! He was also able to take a look at my boyfriend's car that had a few chips and was able to fill them which was awesome!!!! I could not recommend someone more! Professional, on time and very reasonably priced!! I will be using him again for any windshield needs

If you or someone needs a new windshield or just a repair, call Horacio. He and his son replaced…read moremy windshield on my Infiniti QX80 and did a great job. Looks as good as it probably was brand new.

Great customer service! So easy to schedule. Got in and out in less than 20 minutes for chip…read morerepairs. The shop is beyond clean and easy to find.

My overall experience with Quality Plus was amazing. The entire process was such a breeze and the…read morestaff there was able to quote me and help me quickly, I was able to get my windshield replaced in a timely manner and it didn't cost me 2k like other companies were trying to charge. Crystal the owner was there to greet us and made our entire experience delightful her fun, cheery spirit definitely helped me feel a little more at ease about having to replace my windshield. A unexpected expense no one is ever thrilled about. I highly recommend Quality Plus Auto glass to everyone, their name really should be, "exceeds quality plus some" cause I've never had a better experience with any other glass or auto repair shops. As a women it's hard to find a place that won't just try to gyp ya. Stay wise ladies, choose Quality Plus Auto!

As a repeat customer, I can honestly say Quality Tint has earned my trust. Back in January, Edgar…read moreand his team tinted the windows on my truck, and the results were absolutely flawless. When it came time to have my mom's new Jeep Grand Cherokee Summit done, there wasn't a second thought about where to take it. They perfectly matched the factory tint on the front windows, installed windshield tint, and applied PPF with incredible attention to detail. The finished product looks amazing, and the quality of their workmanship is second to none. What really sets Quality Tint apart is their professionalism, craftsmanship, and customer service. Edgar and his team clearly take pride in their work, treat every vehicle like it's their own, and make sure everything is done right the first time. If you're looking for window tint or paint protection film, save yourself the time and go to Quality Tint. They've earned a customer for life, and I wouldn't trust my vehicles with anyone else. Thank you again, Edgar and the entire team, for another outstanding experience!

After speaking with Edgar, I was able to get my truck in the next day and they did a fantastic job…read morematching the front windows to the back windows with some quality product. Will be recommending Quality Tint to anyone I know looking for window tinting.

Got a crack in my windshield requiring a full replacement and my dealership recommended this place…read morefor the repair. Part arrived late due to weather, but they were still able to complete the work on-time! Worked with my schedule and stayed a bit past closing time because I couldn't make it there any earlier to drop off and then pick up my car. Couldn't be more satisfied with the service and work.

Made an appointment at 2, didn't get our car work on until 2:30. $139 later, the chip on our…read morewindshield is more noticeable. Feeling like we wasted time and money