Beware do not take your vehicle there they fixed a rock chip on my brand new truck dented my hood I…read morenoticed it when I got home brought it back to show it to them and they basically told me to go pound sand they're not going to cover it because I couldn't prove that they did it. Called my insurance company and let them know how the people they send their way for business get treated.

I needed my windshield repaired. I walked in and they scheduled my appt the following week with…read moreinstructions and information of what to expect. The price was fair as any other glass place. The difference with Novus in my opinion is their service. Great people.

Great service and extremely quick and professional. Very affordable. Would definitely recommend…read more Thank you.

Took an older (2002) PT Cruiser in to replace a cracked windshield. Scheduling was easy. The…read morerepair was done pretty quickly and at an affordable price. I'll be using them again if the need arises ( knock on wood)

i highly recommend them for windshield repairs! They did an awesome job. Great customer service &…read moregood warranty. I won't go anywhere else. Love supporting local. Thanks H&L!

From the owner: We pride ourselves in excellent customer service. We stand behind our warranty on EVERY windshield…read morewe replace; not just the ones we feel like it. We're committed to taking care of our customers as if they were family. Mobile services or in shop, we make glass repair or replacement convenient for you! It shouldn't be a hassle to have your windshield replaced! We work with all insurances as well! So grab the phone and call 509-405-1866 to schedule your appointment!

Made an appointment at 2, didn't get our car work on until 2:30. $139 later, the chip on our…read morewindshield is more noticeable. Feeling like we wasted time and money

I needed a windshield replacement after driving through a hail of gravel on the I82/Volpentest…read morebridge, cracked and dinged my windshield in about ten places. My mechanic recommended Genuine Autoglass for the job. Right on time, John came to my house and completed the installation in less than an hour. John was polite, kind, and did a fantastic job on my windshield. In addition to getting a new, non-cracked windshield, the replacement took care of problems I'd had from a previous, less competently replaced windshield. Highly recommend!

Absolutely wonderful experience!! In this super cold ice and snow we woke up to a cracked…read morewindshield in one of our taxis. Wonderful, easy to navigate app gave me an instant quote; available date/time; paid by debit & 2 days later we have a new windshield!! App notified us who our rep would be by photo intro & he came right to our driveway with text messages with "real time" map letting me know his location. They battled freezing rain & snow storm to get here. Our tech was AwEsOmE!!! One of the most polite people I've ever came across- customer service OUTSTANDING. Being a business owner I can't tell you how valuable good employees are that go that extra mile to represent your company so well. Thank you Abderrahmane & Safelite... You have a customer for life! Sundi Marquez, Owner Umatilla Cab Co & Hermiston Transportation

The Kennewick shop (on Clearwater) during a mobile install, incorrectly installed my F150…read morewindshield. They attempted to repair the first install at the shop. During the second install, they reinstalled the same windshield (did not use the OEM windshield they had on hand.) The second install was done very poorly. The seal on the top of the windshield would not allow water to drain appropriately. And during the second install they also caused damage to the A-pillar and cowling.

Paid $40 for about a nickel size crack in my windshield. Took about 15 minutes to complete.read more

Replaced my windshield, only took about an hour. Guys were great and very friendly. Will be coming…read moreback in the future.

Great customer service, I call and next day my truck was fix, good quality of work and beat all…read moreother competitors prices.

Highly reccomend this business. Swift service and the best pricing in the entire state. I have…read moreabsolutely nothing bad to say about these guys. Family owned and operated and are willing to work with most situations. Great people

I confirmed pricing before driving 30 miles and was told it was slow and I'd be charged less. I…read moremade it clear I was on a business trip. After being assured they were open, I arrived to find they had decided to close early. No call. No notice. No accountability. THIS IS WHY YOU ARE SLOW!!! If this is how they operate, I wouldn't rely on them for anything -- and I wouldn't recommend anyone else do so either.

From the owner: We are Sky Glass Services located in Pasco, WA and we provide glass & windshield services. read more