1. Crystal Auto

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Baltic, CT

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Crystal Auto

2.3 (16 reviews)

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He had to peel the car from this pole? Stay away from this company. The owner is a liar and a scammer. He has a F rating w/ BB

UPDATE.....after putting air in tire...the car is driving...after putting JUST AIR in the tire...after 2 days...THE TIRE STILL HAS AIR....so tell me how from 2:30 am to 8:30 am it went. FLAT... Common sense says TOM LET THE AIR OUF THE TIRE... And how are you gonna tell me that the car needs $2200 and damage when it was never taken off of the flatbed to be looked at. The only thing he was focused on fixing the bodywork!!!!!!!

Bonfire A-hole. Make sure you inform your road side service coverage to avoid this company.

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6 years ago

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1 year ago

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1 year ago

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3 years ago

Helpful 2
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11 years ago

Helpful 6
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8 years ago

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7 years ago

Helpful 3
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11 years ago

Helpful 3
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9 years ago

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8 years ago

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10 years ago

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8 years ago

Top notch customer service, straight forward no run around. The best around at dealing with insurance companies.

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7 years ago

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11 years ago

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10 years ago

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8 years ago

tom came thru with a tow of my truck when others said they could not do fast prompt service.

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Superior Auto Center

Superior Auto Center

(9 reviews)

I have been going to Superior Auto for my vehicle repairs for 20 years. I first went there because…read moreit was convenient, I could drop off the car and then walk to the bus to work. I would come back from my shift and it would be waiting for me. Now I no longer work in the area, but I continue to bring my cars there, even though I'm 45 minutes away. I don't trust anyone else with my cars. The total trust was built when I brought my truck in for corroded gas lines. The owner refused to fix it because the entire underneath was completely rotted out. He could have fixed it and made money off it, but refused because the vehicle wasn't safe. I ended up scrapping the vehicle. Another thing I love about them is if you need an oil change, you don't need an appointment, you can stop in and they will drop everything to take care of walk-ins. I HIGHLY recommend this family run business to everyone! Annette Gordon

We were so blessed to have found Superior Auto! We were on vacation from Iowa and our Honda Odyssey…read morestarted driving rough and the engine and several other lights came on. We were headed to Mystic, so we started calling repair shops in the area. After calling several who said they were too busy to get us in, I talked to Warren at Superior Auto. He was kind enough to squeeze us in at 7, hearing of our predicament. They repaired our vehicle in short order, were very kind and personable, and charged us fairly. We even got to pet the dog and hear some great stories! We are back to our vacation and our vehicle is running great!! Thanks so much for your "Superior" service - it's a very appropriate name!

Northeast Towing & Transport

Northeast Towing & Transport

(28 reviews)

This was a AAA Battery Replacement. From call to driver arrival was approximately 30 minutes (…read morelikely under by a few minutes ). Driver who showed up was "Mark" he was wearing a mask for my protection and his from covid-19er. Mark was extremely professional and I was curious enough to ask him if he owned the company because he was hustling, walking fast and moving fast. My response when Mark said he did not own the company, was that the owner was very fortunate to have such an employee, very rare to see someone working on the clock for someone else to be this deliberate in his duties. Mark tested my battery, determined it was failed and replaced it. I was not timing him but I doubt if the entire evolution including paper work was over 20 minutes. Mark was also extremely POLITE. Occasionally you have an experience with a business that is perfect, this was one of those transactions, no one could have done a better job then Mark did this morning. VERY refreshing to have absolutely NOTHING negative to say about about a business transaction. Well done.

northeast Towing has a new service manager, his name is Tj…read more we had an issue with my carpet, cleaning van, we brought it into them on Monday morning, Monday morning, he called me with the diagnosis and cost. One of the parts needed had to be special ordered, as soon as the part arrived they got to work, and I picked up my carpet cleaning van the next day. One of the parts needed was under warranty from them, and the other part I had to pay for, but honesty is very important to me. He was extremely honest and efficient.

Crystal Auto - towing - Updated November 2026

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