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    Crysen

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    9 years ago

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    Critter Control

    Critter Control

    2.1
    (11 reviews)

    We have had the opportunity to work with Critter Control (of Denver/Colorado Springs but they…read moreservice Boulder as well) twice in the past 2 months. After months of scampering feet above our bedroom ceiling (which escalated into construction-grade gnawing) we contacted them seeking a humane solution for whatever had penetrated our roof. Rick came out and surveyed the roof finding a hole created by a squirrel which had taken up residence inside. He provided an estimate for the work to remove and repair the squirrel damage, and additional preventative work to install drip flashing under our eaves which all had gaps. We elected to just proceed with eradicating the squirrel which involved installing a one-way door to allow it to escape, waiting a week or so to ensure it was gone then sealing the roof. They did an excellent job. Fast forward two months and the same sort of loud gnawing began again. We called Critter Control again and Ryan came out to find a squirrel had created a hole in another area of the roof, actually in two places. This time we decided to take steps to allow the squirrel to leave and repair the damage in addition to installing the drip flashing to seal up areas they might penetrate the roof again. Before setting a date to install the one-way door I happened to mention my next door neighbors had discovered a nest of squirrel babies in their flower box a week prior. It is early for squirrel baby season however Ryan was cautious, knowing squirrels are territorial and there was a good chance the mother had moved the babies into our roof. Not wanting to take a chance on babies being in the roof and unable to leave, he guided us to wait 3 weeks before proceeding with the one way door installation. We appreciated the humane option and that they began the flashing installation almost immediately to ensure no additional breaches of our roof. I would absolutely use Critter Control again and have recommended them to others. I appreciate their prompt response and communication, their professionalism and guidance (this is our first time of this type of thing happening) and their humane goal of removing intruding wildlife and repairing the damage with an eye toward avoiding similar future episodes.

    As a commercial property management team, we hired Critter Control to resolve a skunk issue at a…read moreretail shopping center. While the initial technician arrived within the scheduled window, the subsequent communication, follow-up, and billing processes were completely unacceptable. Critter Control prematurely confirmed that the skunk had been removed, but the pest problem remains fully unresolved. Because we relied on their confirmation, this failure severely compromised our credibility with our tenants and made our management team look unprofessional. When we requested that they return to finish the job, the company refused. They cited non-payment for invoices that they had not yet generated or sent to us. To complicate matters, their accounts receivable department demonstrated a concerning lack of understanding regarding standard commercial payment regulations and records. We fully paid for the initial service via check, yet the job was left incomplete. Due to this severe lack of follow-through, billing errors, and the resulting damage to our tenant relations, we strongly advise against using this company for commercial properties.

    Crysen - pest_control - Updated August 2026

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