If I could give them a ZERO I would. Total scam company. We had set up service for our business and them to come every other month. The first couple of apts. went well, though the technician was always coming at the wrong time. My business is a very busy medical business and we can't have him there while we have patients. I explained this multiple times. He would also show up when we were not open yet and then call and say no one was there. I explained to the offer manager, who is a rude, incompetent woman, and she said she would convey to the tech to come at the times we scheduled.
The worst apt. was the last (and final) time we used them. The technician claims he showed up to our business and he did not. I was there the entire time, and we have a street facing building with windows surrounding us. You can see out, not only that, we have a camera that records people coming in and out. He was NEVER THERE. The office manager called me a liar when I stated he did not show up (this is after multiple late and no shows on their part), and they billed me $150! I refuse to pay this bogus charge, as he did not even show up or provide a service. They have since sent me to collections, and I am taking them to small claims court.
Stay away from this company and go with a reputable company that doesn't scam people out of money for fake appointments.
I have been in business for 11 years and have a A+ rating with the BBB and Dunn and Bradstreet. I have never had a problem paying my bills, if they are LEGIT. I know how hard it is to be a small business. I make a point to support small businesses. It is sad that they are ruining their own business by lying and scamming for a few bucks. STAY AWAY. read more
