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Cryptozoic Entertainment

1.6 (5 reviews)
Open • 9:00 am - 6:00 pm

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3 months ago

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2 years ago

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3 years ago

A literal joke. Keeps people waiting for MONTHS to be paid for their work and then gives them a hard time when they inquire.

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4 years ago

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14 years ago

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Creative Arcades - Left side artwork!

Creative Arcades

(30 reviews)

Received our TR-1 (w/light gun kit) and this arcade lives up to all the hype! Amazing game…read moreselection than spans everything from the 1970s until the early 2000s. The controls and experience (sound, visuals, feedback) is spot on - this device is 100% "arcade" quality. I've already had many fun late nights playing with friends and family - yet still have so much more to discover and play. Unlimited quarters means you can get to game levels you've only dreamed of! With that being said, good things come to those who wait... If you are expecting to receive your arcade quickly - you'll need to adjust your expectations and be patient. However, I can assure you that even if you have to wait a couple months - you are not going to be disappointed in the end. Thanks Brian & Creative Arcade Staff for coming through big time!

Buyer Beware! Creative Arcades LLC advertises…read more"best-in-class" arcade machines, but in reality sells cheaply made, poor-quality imports from China. I purchased their TR2 Virtual Pinball Machine | Full Force Feedback Package on March 26, 2025. After months of delays, excuses, and misleading communication, they finally delivered the machine on August 11, 2025--completely non-functional. This product should never have left their shop, yet it now sits in my home as nothing more than an expensive piece of dead weight. It isn't even playable. Brian, the owner, has offered nothing but excuses instead of solutions. Worse yet, the machine does not match the specifications advertised on their website. What you see online is not what you actually get. If you want to waste time and money while being strung along with empty promises, then buy from Creative Arcades. If you want a working, quality product--look elsewhere. UPDATE: The saga is finally over, but not without a fight. I had to file a credit card dispute just to get them to agree to pick up the machine. They even went so far as to threaten me with legal action over this review. Let me be clear: nothing in this review is false. I have screenshots showing that all the system devices are in Chinese, and the installed version of Windows 10 is also the Chinese edition. As for the owner's response? It's not genuine. Take a look at the other 1-star reviews--they all get the same copy-paste replies. In some cases, they didn't even bother to change out the placeholder variable: %Business Name% is still showing instead of their actual company name. That alone tells you everything you need to know.

St. Michael's Books & Gifts

St. Michael's Books & Gifts

(16 reviews)

$$

I feel compelled to share the worst experience I have ever had in any store -- and heartbreakingly,…read moreit happened in a place I thought would be compassionate and respectful. A few months ago, after my husband and I tragically lost our son, he purchased a gold Saint Michael necklace for me from this store as a memorial gift. We also bought one for my father-in-law. Both necklaces tarnished, turning our skin green, even though we were reassured at the time of purchase that they would not. Because of the meaning behind this gift, I wanted to do the right thing and bring it back to see if the store could help. When I explained the situation calmly and respectfully, the blonde woman working there immediately became irritated. She told me she could only exchange for another one, or I pay more money to upgrade the chain -- one that was gold-filled instead of plated. I explained that we had already spent so much and could not afford to spend more, especially since we had been given incorrect information when we purchased it. I asked if a manager or owner might reconsider, given the situation. Instead of showing even the slightest compassion, she escalated. I called my husband- as he was the one that purchased it. She took the phone and he explained to her that when he was buying the necklace, someone told him it would not tarnish. They exchanged a sentence or two, she again immediately became even more agitated and rude and put my phone down saying she would not speak to him. Her tone became harsh, then aggressive. She began raising her voice, repeatedly cutting me off, and flatly telling me "that's the policy, we don't do refunds" with no willingness to even hear me out further. I tried to explain again that I wasn't asking for special treatment, only fairness, since we were misled. At that point, she started yelling at me, telling me she had already explained herself, and shockingly -- she threatened to call the police on me and kicked me out of the store. It was awful, odd, and honestly just the most bizarre experience I've ever had. Never in my life have I been treated with such hostility, especially when I remained calm, polite, and respectful the entire time. I even told her that I was pregnant again and that this situation was incredibly stressful for me, and she could not have cared less. Instead, she was threatening, dismissive, and completely devoid of compassion. For a store that sells religious items, this kind of treatment is appalling. This necklace was not just jewelry to me -- it was a memorial to my son. To be treated so coldly and aggressively while trying to resolve something so important was deeply painful and unforgettable in the worst way. I just bawled when I left - shocked and just honestly dumbfounded. This was the most unprofessional and cruel customer service experience I have ever encountered, and I would never recommend this store to anyone. I am only giving one star as leaving no stars is not even an option.

My daughter miscarried a couple of months ago. Her husband went to this store and bought two medals…read morein honor of this lost child. The medals were gold filled. The chains were not. He asked if they would turn color. He was told they would not. They do not live in this area, but were here for an appt when they found out they had lost the baby. My daughter was back today and tried to return this and just called me in tears. She was just trying to exchange or return this. The gal that claimed to be the manager said they did not do returns. So my daughter called her husband and asked what they would like to do. The claimed manager became very rude. My son-in-law wanted to speak to to understand the exchange as he was told this would not happen. The manager became even more rude. Put the phone down and told my daughter she had explained her options twice. My daughter asked why she was being so rude why she was treating her that way. Then my daughter, said ok, she would just exchange it. Then the manager said she couldn't exchange it. She could just leave the store and threatened to call the police. My daughter explained she was pregnant again. The reason she came in the store originally was because of a bad experience and now she was pregnant and enduring a horrible experience at a religious store?? I will never shop at the store again. I will share with my church and my community to never shop at this store. Doesn't matter what your store policies are. The treatment of people speaks volumes. How they're associated with Christian faith I will never be convinced. Shame on you

Cryptozoic Entertainment - videogamestores - Updated May 2026

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