Brandon and team showed up on time, looking and behaving courteously and professionally. They gave…read moreus good advice on a configuration to meet our needs and took care of the job: outdoor TV, soundbar, outdoor speakers, and indoor TV installation. A few days later and working around our schedule, Brandon came back once we received a device we were missing to help us install and configure it. Great service, very knowledgeable and reliable. Will use them again and highly recommend them.

Excellent customer service! Installed my home theater system 4 years ago. Absolutely zero…read morecomplaints! Look to rehire again! 10/10

NO ONE BUT them will ever touch my antenna. They are the best. He intstalled it several years…read moreback. Great service, worked great. A few years later, had roofers reroof my home. They moved the antenna and didn't install in correctly. Lately been loosing airwaves, not picking up, etc. Called Install-A-Jack back and he fixed it better than even before. They are the go-to company as far as I am concerned. They don't cheat people either. Honest, hard working and very reasonable. If I could rate this 10 stars I would. Thank you so very much

These folks are just the best. Always on time, worked through lots of difficulties with installing…read morecables in an old house. And just a joy to work with!

I worked with Tony in Dec 2024 for multiple audio, internet and security fixes and upgrades in a…read morenewly purchased home. I like to wait on my reviews to make sure I have no regrets or issues, and I can say 1 year later I am happier than when I first got it installed. TLDR: I would highly recommend Tony and his team for his work. I will personally be using them again and have recommended them to others already. Excellent service, responsiveness and genuine customer service. Tony works with you not just for you. He worked with me on within my budget and timelines, and provided great suggestions, options and education to make sure I ended up with the best outcome. Everyone with his company I interacted with was professional, nice, and great at their jobs. Finally, he worked just as hard after the install and payments to locate grill covers for my recently purchased speakers. Which was hard as due to budget/value we went with end of model life options so the grills were no longer being produced. I may have gotten last two in America. This level of follow-through and post-sale support is rare today.

Tony is fantastic and Benchmark has great service. They were prompt, helpful, and installed exactly…read morewhat we needed. I didn't understand some things and had some technical difficulties, and when I called Tony with my issues, he immediately came to help. He is very kind and genuine. Highly recommended. Tyler

Awesome professional work, will definitely keep them in the contact list for future projectsread more

Jose is the best!! He updated our whole house system and we are so pleased with the result! He is…read moreknowledgeable and diligent. Also explained our new Sonos system in plain English...

Had a TV unmounted and it went awesome. If I ever get another TV mounted (don't need it in my new…read moreplace) I will definitely call on them.

I had him mount two TVs for me and the whole process was smooth. I already had the mounts and he…read moreinstalled everything fast, clean, and made sure they were level and secure. Pricing was fair and he was very professional. I'd 100% hire him again.

Buyer Beware!! I hired George Grant to install 2 TVs, surround sound, and a security system on a…read morerecently purchased home that I was remodeling. I spent a total of $9533.14. George is very personable and was very responsive at first. However, when it was time to install, there were delays and he/his co-worker left messes behind. This was aggravating but I tolerated it as I needed to get everything up and running. A few months after installation, I had an issue with my TV and I learned that the TV that I purchased through Grant Elite Installations was not what I received. I then examined all my equipment and learned that most of it was not what I had ordered and WAS OF LESSER QUALITY!! I contacted Mr. Grant and he said he would make it right saying it was a distributer problem. I emailed again a few weeks later and he again stated it was the distributors fault. He still didn't refund the difference. I filed in small claims and won a judgement of $2203.95 plus costs and interest. See photos. I urge everyone that left a 5 star review to look at your product - since he did it to me, he probably did it to you!

I recommend these guys for TV installation. Quick to respond with a quote on yelp late at night…read more And they showed up on time the next day. Very reasonably priced. They were very professional, made sure to work with me on the exact options on the TV mount and how it would be mounted (ie - could they hit a stud and get dead center on the wall). I noticed that they also tested the mount to make sure how secure it was prior to adding the TV (even though it was a fairly small 43 inch TV). Also very polite and made sure to vacuum up the small amount of dust from drilling into the wall. I will definitely use them again.

Chris is knowledgeable, and does not charge a trip charge. He had my Sonos setup with Yahama…read moreturntable working

Chris took the time on my first call to answer a couple of my questions that probably could have…read moreallowed me to first try it myself. But at the same time he asked some great questions that made me realize how much more was involved in a home environment (I've done a few dozen wall and ceiling wiring jobs over the years) When Chris and his helper came out, I was impressed with the speed and competence of their work, even while encountering a couple of "surprises" that would have been show-stoppers for other techs not having a couple decades of experience with homes the age of ours. I was also impressed with what I recognized as high quality coax cable, fittings, and RJ45 cables. Finished outlets were aesthetically pleasing and we were given numerous suggestions and alternatives! I don't do social media reviews because old school word-of-mouth is my usual method when people come to me. But Hou TX Techs we're so good, professional and affordable, I made the exception to write them up. Highly recommended!

He responded very quickly to my inquiry and came to my house same day. Very professional and kind…read more I'd recommend to everyone. Also, easy on the eyes! lol

Updating review to 5 stars, looks like we just had some miscommunication. Wish I had been more…read moreclear, thank you Raphael.

Julio, Eric and Zach were absolute wizards. I had a particularly difficult installation with 4…read morewireless access points, a camera, and center speaker. I was not sure they would be able to get wires to all the wireless access points. The guys worked hard and were able to get everything installed and when they left the house was better than when they got here. The WiFi is way better, there is no speaker sitting on the mantle, and we can see every package on the porch. Thank you Empire AV.

Yep, I gave this place 5 stars 4 years ago, but I'm updating my review due to my most recent…read moreinteractions. We recently needed troubleshooting for our home theater system and my husband made numerous attempts to reach someone at Empire for assistance. Calls were not returned and when he did manage to speak with someone about a service appointment, all he could get was "maybe we can stop by on Friday". Not exactly what we expected given the money we initially spent. Needless to say, no one showed up on Friday. We ended up finding another company that not only returned our calls, they sent a tech out a few days later who quickly resolved our issue. Then he went through our system and pointed out some optimizations that, honestly, should have been made during the installation. When you invest in Control4, any updates/changes have to be made through a dealer, so it's extra annoying when the dealer you purchased through no longer wants your business. We look forward to working with our NEW dealer to install additional home automation and home theater components.

Immediate response to my request for a quote. I was contacted and put on the schedule for surround…read moresound installation the very next morning. The technician was on time and courteous. All work completed satisfactorily and per the telephone quote. Highly recommend and will use again in the future.

Our family's homestead was brutally vandalized. We needed the best security service and technology…read morefor our home. The professionals from AV Security's Inc. provided state of the art security products, they explained in detail how the software and system worked and left us with a good sense of security. We recommend AV Security to all who need protection.