In our transition to a new security system and provider, the provider's installers refused to…read morereplace several of our existing cameras, because they were "not allowed" to work so high. Posted the project on Yelp, and had several responses. None but MaxTech actually came to visit and do a site survey so they fully understood what needed to be done. MaxTech was not the least expensive, but the only truly responsive and responsible quote. And, having Max here on that visit gave me total confidence that MaxTech would deliver on their promise. And MaxTech *did* deliver, on the day they promised, and for the price quoted: four cameras, running Cat-5e in place of previous powered coax, integrated into our new Vivint-based system.

The technician who visited our home three times was really helpful. He didn't charge extra for…read morereinstalling the camera in our backyard during the second visit and patiently assisted me with all the network settings. He's definitely someone you can trust.

They came out promptly and diagnosed a camera problem that my current provider, who installed the…read morevideo system, but was no longer supporting it. I was needing to get this done quickly and they were able to make it happen.

Armando was awesome. Great customer service, good communication, detailed, and knows his trade…read morewell. We did a whole house alarm that covered just about everything. Although our area seems safe, you just never know! I recommend!

good service and fair price. Fast and helpful in helping me choose equipment for thermostat,…read moredoorbell and 2 outside cameras

They were great! They respond quickly to inquiries and the person that came out was friendly and…read moreprofessional.

The True Protection alarm system gives me a sense of safety and security in my home.  The alarm…read moresystem is just as safe as the burglar bars that were on my windows and doors before the new windows were installed which on the same day the alarm was installed. Alonse G installed my alarm system and I was really pleased.  He is indeed a professional subject matter expert.  Ask for him. I will add that the entire experience was rough on the sales side and the customer service side but, I am happy with the the end result.  On customer service I hope that Chris mailed the signs--I'm still waiting--it's been 10 days. Four stars for alarm system and installer!

We had Jake as our technician and appreciated the work he did with installing our entire security…read morepackage. He was respectful of our time and had to get the work done in two trips but he gave it special attention and care as he likely would have for his own home.

I started a DIY project and needed some professional consulting and experience so I called Cesar…read more He responded and was at my home within 1 hour of speaking with him. He was very knowledgeable and provided great insight on my install. Instead of me spending days trying to accomplish the impossible (which I didn't know) I was guide to multiple method that would get what I wanted done. Cesar provided a quote the very same day while still at my home and committed to doing the work the following day. Everything was complete timely without any issues. My neighbor was even impressed and is in the process of working to do business as well. I definitely recommend for great prices, timely service and professionalism!!

Cesar did an amazing job installing the cameras from start to finish. He is very knowledgeable and…read moreprofessional throughout the whole process. He installed each camera where I wanted them without a problem. I am more than satisfied with the end result but I also appreciate his customer service. If you need someone who is knowledgeable, professional along with great customer service then Cesar is the guy to go to.

We've been customers since March 2014. Had a few glitches with the install, but they worked it out…read more Fast forward several years and we are moving to a city and state they don't service, so we can't transfer our contact. We own the equipment at this point as we have already fulfilled our first 3 year contract. We are only paying for the monitoring now. We tried to have our renter take over the payments and put it in her named, or open her own contract. They don't offer contracts with renters, they said, but would look into it and let me know by the end of the day. Our renter was moving in and we needed to let her know. Four days later, after the renter moved in and opened a contract with a company who would work with renters, they said they would talk with her. Too late. Now that I've tried two methods to retain our contract and have been denied, I need to cancel altogether. Can't get anyone to answer my question over the phone and haven't heard back from the rep, Bryan, since Thursday. So frustrating as they want me to pay over $300 break contract. AVOID THESE PEOPLE!!

I am so stoked about my decision to go with Point Security, I can't even tell you how much I like…read moreit so far. I contacted them on a Tuesday via their website, requesting a free quote/more information. The representative called me a little while later, very friendly, discussing my home and my needs/concerns. He told me what he recommended and the cost, including things like - you know, typical sales (what I'm getting free and how long that deal lasts, yada yada). Anyway, it is a great deal compared to other companies I spoke with and they are not beating around the bush here as far as what I am getting and what I am paying. I needed that. One big name company, probably the most well known, insisted that I have a representative come out to assess my needs before we discussed money and that I then have someone else come out to install. Another company, recommended by a family member, wasn't playing that game, but still confused me on what I was getting and what the rates were. *There is a cancellation fee of $99 if you do not cancel your appointment (at least for a weekend) 48 hours in advance. I didn't like this because I felt overwhelmed and almost rushed. I also was informed of this right before the call ended and we had scheduled my appointment for only a few days away. My tech's arrival window was between 11 and 12 on Saturday. Juan called at 11 AM to let me know he would be there shortly. He arrived soon after and got to work. We discussed my concerns and how to maximize what I was getting in my package and suggested which add-on would best suit my needs without coming out of pocket more than necessary. (I was getting one free add-on with my package.) We discussed where we could potentially place the keypad and what would be the most convenient of these locations. After everything was mapped out, he got to work. He installed everything in the most possible aesthetically pleasing way and was quick. He showed me how to use my new system, helped me download and navigate the phone app, etc. When he left, he provided me with a manual in case I forgot anything he showed me. He made sure that all my questions were answered and my mind was at ease with my insecurities with my security system. About the system: This system has so many more features than ones I've used in the past and it is so convenient to use these features! Multiple access codes for babysitters/family/dog walkers, along with ability to control when their codes work AND see who and when someone activated/deactivated the system on your phone??? AHHHMAZING! I love the color touch screen. Also, just today, my husband accidentally set off the alarm and I learned more. In the email I was sent to let me know of the alarm being set off, I learned that in the scenario that someone sets off your alarm and tries to destroy the keypad (something I never thought of 'til another alarm company mentioned it), the keypad will send the alert to the monitoring center, due to lack of response, and police will still be called. One more loophole taken away from criminals. WHEW! Last notes: This company CARES about your opinion! I do a lot of comparison shopping when it comes to spending big money, especially when they involve my security and come with a long contract. During my search of consumer reviews, I noticed that they almost always respond directly to the reviewer, especially in the event of dissatisfaction, trying still to resolve the issue. I cannot say that I have ever seen that before. This really helped assure me that I was making the right choice. Also, Monitronics (the monitoring company) called me a couple of days later to make sure I was satisfied with my tech and service. I called Point back to obtain a certificate for my homeowners insurance and had it in my email within 24 hours - no hassle. Pros: 9 complaints with the BBB (all resolved) vs THOUSANDS of negative reviews with next leading companies, mostly unresolved, or vs some local companies not being found on BBB website. Installed ASAP and without multiple visits, friendly staff, professional install - no need to worry that you don't have what you need or that what you've done yourself is overkill. Read my narrative above for more pros! Cons: 3 year contract. (This could be worked around by buying the equipment, I believe.), $99 fee in the event of last minute cancellation.

Jorge replaced several cameras for my home. He was very professional and explained exactly what he…read morewould do and how long it would take him to complete the job. The quality of his work is excellent and his pricing was fair for the work preformed.

Although I did not move forward with the work, I want to highlight how professional and helpful…read moreGomez Netsolutions was throughout the process. They responded promptly to my inquiry, communicated clearly, and arrived as scheduled. They conducted a thorough evaluation, explained their findings in straightforward terms, and provided a reasonable estimate. I appreciated their honesty, technical knowledge, and the fact that there was no pressure--just solid information and helpful guidance. Based on my experience, I would definitely recommend reaching out to them for an estimate. They are a great resource if you are looking for a clear, professional assessment of your electrical needs.

Fast service and honest people. Set prices. Everything is done within 30 minutes. Unjammed the…read moredoor, change the lock, clean the area. Good jobs guys. Thank you so much.

I recently used B&M Security and Locksmith Company at my house and I couldn't be happier with the…read moreservice! Ben was absolutely fantastic professional, prompt, and extremely knowledgeable. He took the time to explain everything to me and my husband and made sure we felt comfortable with the results. It's clear that B&M Security prioritizes customer satisfaction and quality work. If you're looking for a trustworthy locksmith in Houston, I highly recommend B&M Security and Locksmith. Ask for Ben--he does an amazing job! Five-star service all the way!

They rocked out were adorable and were true professionals. As someone who works with cablers all…read morethe time I would highly recommend.

I requested a reroute of existing coax and cat 5 cable out of a new doorway created by a remodel…read moreeffort. Mavenex was on time, evaluated the job, took advantage of the access created by the other craftsman on the jobsite. Furthermore, did not interfere with any of the other trades working in the area. Everyone was able to progress their work without any slowdown. Mavenex stayed with me until all systems were restored. Even checked connections upstream of his worksite. The value was fantastic given the short service request.