Oanh and her husband Sean have been cutting my hair and my family's hair for years. We've gotten to…read moreknow the hard working couple over a span of almost ten years, including the threading lady. We're proud regulars here. Cleanliness is well kept here from restrooms to the work stations to the waiting area. I appreciate any business that takes sanitization and cleanliness a priority. Sure a business/barber can learn all that they can during their cosmo/barber school but will they actually apply it? Not many do. It's a must to sanitize. Here, you can be confident and sit comfortably in their chair knowing they've taken the time to make it an S.O.P., regardless of how busy it is.

My sibling went in for a haircut, showed many reference pictures on what he wanted. It was all done…read morewrong one side is a little longer than the other ending all of the full thickness of hair he had , then the stylist proceeded to tell him it was "too" thick to cut with scissors and she would "have" to be there longer and proceed to use a "shortcut" method of the razor, to be honest is that not the point of a hair stylist to actually know what the client wants and know how to actually at least try and achieve that style, rather than passive aggressive comments that ultimately led to disappointment overall. You ruined a teens self esteem! This really took a toll on him mentally, his hair means everything to him. Instead of giving him what he wanted, you gave him what you wanted which was honestly really bad! Imagine how a he feels with a haircut that looks like way different then what he wanted. Shame Shame Shame !!!

I got my haircut by Eyerim and I love it!! She understood exactly what I wanted and what would work…read morefor my hair and face. I felt heard and confident that I was in great hands. The salon is beautiful and the staff are welcoming and highly skilled! There's also coffee and snacks! Yes please! I loved my experience!!

Stephany is in fact, THE ONE I've been going to her for years for my haircuts and finally decided…read moreto do a full transformation from dark Asian hair, to an attempt at going ashy blonde. Stephany really takes the time to hear what you want, educate on what we're working with, and execute!! Y'all, I cannot explain how much I LOVE my hair after being so nervous/anxious for my 1st/ big transformation like this!! The vibes here are calm, peaceful, and super chill. The team here really makes you feel at ease and comfortable which is so important!!! It really does matter who you go to, to trust your hair with, and I'm so grateful to have Stephany as my go to hair professional. Such a sweet soul who knows what's she's doing and listens to what you actually want! I'll be going here for the rest of my life, periodt!!!

I've been coming to Molly for many years now for my highlights and will continue to do so! For the…read moretimes that I come in and ask for a completely different color - she's always very patient, asks to see my inspo pictures and what I like about it so she can really understand and get it right. I've also seen Meghan for blowouts which are always a great experience! I also enjoy the customer experience while I'm there too, she has coffee, drinks and snacks! Definitely give this salon a try, you'll be in great hands!

Love Salon 37! I've been coming to Molly since she graduated from Aveda sooo many years ago. She…read morehas colored my hair sooo many colors down through the years (collage photo is a majority of her work!) In 2023, Molly and Meaghan installed extensions for me and it helped me grow my pixie to mid back long hair in 1-1/2 years which is wild! Here's some pics of their work. Wouldn't wanna go anywhere else!

It's my first time coming here. I called on a Friday to set an appointment for a hair color and…read morecut. I was pleasantly surprised Monze gave me an appointment for the next day! She's a true professional asked me to text a photo of the hair color I like. I gladly texted her the pic and she was well prepared at my appointment. I showed her a photo of the haircut I was hoping to get and she nailed it! Love my hair color and haircut!! Btw the salon is very clean with modern furnishings and equipment

Requested a hair cut and highlights. I've been going to Fernanda for about 10 years. She's made my…read morehair, blonde, pink, violet, and other colors in between. It's been since (Covid) 2020 that I let my natural color grow out, I have a white streak of gray right in the front and it makes life interesting. I was hesitant to get it colored because I do love my grays but a girl might need a change. (Ugh, decisions, decisions) I texted Fernanda the day before about being torn between color or no color. I walked in around 1pm the next day, was quickly greeted by Fernanda and we chatted about my color. She told me she would prefer not to add highlights only because I'd go back to having to get it retouched every 6-8 weeks and because she loves the way my grays look. I was kinda relieved she told me cause we opted NOT to color it, that might change later on in the year but for now, I left it as is. Grateful she was interested in the care to my hair and not just out to make $. Which is why I keep going back, Fernanda cares about making sure I was happy with my decision. I got 3 inches chopped off and it feels amazing. I love it. Thank you The Room Hair (Fernanda)

It's been 2 years and we're still regulars (but now fiancé's!)…read more Her abilities are top notch and I can't recommend her enough! She's also extremely pleasant to talk to! We love you Lisa! Thank you for all the hair cuts!!

Always cuts my hair the way I want. If you're a guy in pinole or in the area, check her out. You…read morewon't be disappointed. She learns and remembers your style and she's not going anywhere like the haircutters at the corporate salons that you break in then they leave!

Amazing haircut! It's my 2nd time coming here. Her style of haircut she does is phenomenal with her…read moreshears and other special techniques, never going back to my old hairdresser

After a bad experience elsewhere, I was in desperate need of a skilled hairdresser who could help…read morerestore my hair -- and I'm so grateful I found Marisela! She responded quickly and was able to fit me in right away. From the moment I arrived, she was incredibly kind, attentive, and truly listened to both what I wanted and what I hoped to avoid. She encouraged me to share inspiration photos, confirmed each step of the plan with me, and made sure she fully understood my vision before getting started. Marisela was also very honest about what was realistically achievable given the initial condition of my hair, which I really appreciated. Thanks to her expertise, I finally feel confident about my hair again. The brassy tones are gone, and I'm absolutely in love with the ashy bronde results she created! Her salon is clean, peaceful, and located in a safe area with plenty of parking. I couldn't be happier with my experience! She's affordable, uses great products, and offers suggestion for products without being pushy - something I really appreciate!

Jen will be my colorist forever! I like a very low maintenance and natural look. I wanted to grow…read moremy grays in gracefully but instead of a nice pattern, my grays are all at the crown. It just wasn't a good look. Jen fixed color that was done previously. Removed the brass and now it's a beautiful cool, mushroomy dream. I will only be doing my color with Jen forevermore.

Jen is truly a master at her craft. No one has ever come…read moreclose to getting to the color that goes well with my natural grays but.. Jen has! My hair went from an orangy-brass to a beautiful gray blend. Love it, thanks Jen!

I got sick on the day of my appointment, but called ahead of time in the day to let them know I was…read moresick. They said they would charge me a cancellation fee even though I was sick. So I said I'd come in sick with a mask on to my appointment in order for them not to charge a cancellation fee. They said I couldn't come into my appointment either because I'm sick. So basically they won't let me go to my appointment, but they also won't waive the fee for keeping me out for being sick. Wtf? These people are seriously unprofessional and rude. Any other salon would've understood and simply waive the fee like a real business who treats their customers well. Not to mention my first experience there when the employees gossiped about other clientele the whole time to each other and then smile to your face as you fill their pockets, wtf was that about and why are they doing this in-front of customers in the chair?! I really tried to give this place another chance, I had hopes for this place based on reviews, I came to realize later a lot of those nice yelp reviews came from their friends, yes I can tell. There are definitely better salons out there that are authentic and courteous and I was lucky to find a better one with higher standards for how they run their business and treat people and been with them ever since. Happy to ditch the ritzy place, no room for the fake and greedy.

This Review is for stylist Melanie. I have been going to here for 5 plus years. I moved to the bay…read moreand needed a new consistent hairstylist. When I originally started I was in the process of being a blonde girly pop, but transited to a fun orange, then copper, and finally my natural brown with healing care under stylist Melanie. She can do it all, Fun and great quality colors, to teaching you how to take care of your hair with a routine that works for your schedule, now I am rocking my natural curls with healthy haircuts, treatments, and maintenance by my girl! The vibe of the salon is immaculate with parking and cute restaurants near by as well! If you're looking for a sign to book with her: THIS IS IT !

Shoutout to the young lady answering the phones today. I had questions about a return and she…read moreanswered all my questions and was super helpful. I was worried I wasn't making sense and that I was becoming confusing, but she reassured me multiple times and gave me all the info needed.

The customer service here is really disappointing. I usually drive out to Sephora in Berkeley and…read morehave never had an issue there -- they greet you right away and are always friendly and helpful as soon as you walk in. Unfortunately, that has not been my experience at Ulta in Pinole. If you need assistance, this is by far one of the worst places to shop. It's frustrating when you're ready to spend money and can't even get basic help. I really hope they work on improving their customer service.

So, this is a bit of a strange review, because I'm inspired to leave it because of a thoroughly…read morefrustrating experience today at a different Great Clips. Better late than never I suppose! I've been to this location at least 3 times. Maybe 4. While I'm fuzzy on the frequency, I do know the following: Every stylist (always different) has nailed my hair cut. It's fairly simple, as I'm a dude who gets a very common dude haircut. However, today taught me that I shouldn't take my previous experiences at the Pinole location for granted. Every stylist has always done exactly what I've asked. It takes no longer than 20 minutes. The stylists are friendly, able to carry on a conversation while also cutting hair. They're deliberate, intentional, able to focus while also giving great customer service. I went to a different location today, and while the cut I received was on par with every other cut I've received from a Great Clips location, the amount of time it took + interruptions made me appreciate the systems and professionalism at the Pinole location. While I'm in the Bay Area, I'll only come here. Again, sorry this is such a "strange" review, but I think the staff should know that they're ability to nail a simple cut, carry on warm and inviting conversations, and do so while respecting their client's time is something they should be proud of!

I just had the greatest experience and the best service at Great Clips in Pinole. DANIEL was polite…read moreand took care of me as I'm going through a hard time in my life. Daniel washed my hair and provided a beautiful comb out. I have long hair and I neglected it for a few days and it was pretty tangled. Jennifer assisted me when I came in. I am glad those two are working there. They're so personable. I certainly will be back.