Go there if you enjoy super sweet jumbo size thick cookies. I am not personally crazy about cookies this sweet and don't think I will return for more. read more

I feel so bad writing such a negative review, but honestly, it must be done. As a cookie connoisseur, I had pretty high expectations, and unfortunately, this place was a huge disappointment. The store was extremely empty, which probably should have been my first sign. But at last, I ordered through the iPad, and almost immediately after placing my order, my cookie was ready. I ordered the Cookies & Cream Cookie The box was warm, so I assumed that meant the cookie was fresh. Little did I know. There's no seating inside the store, so I went somewhere else to actually eat my cookie. The cookie itself was absolutely gigantic, which would normally be a good thing, but it was so big and messy that I could barely hold it without getting cream all over my fingers. The cookie was crunchy, stale, and extremely sweet. I managed to eat a few bites before giving up, and then I literally had to run to Shoppers to buy some milk because it was THAT sweet. Turns out there was 70 GRAMS of sugar in that cookie alone! Sadly, I really didn't enjoy this place. For the price, I expected a much better cookie. If you're looking for a genuinely good cookie, I unfortunately wouldn't recommend this place. read more

Crumbl my ass. What a calamity. First off, thirty bucks for four cookies might as well rob me blind. On a tuesday, no less. Regardless I put my card down, I got nothing to do but watch Reba anyways so eff it I said. 40 bucks with tax and a little "dirty soda" later (which did not have ANY ALCOHOL in it WHATS SO EVER.) Driver Syed pulls up and what does the boy do. Places the box down on my WELCOME MAT. UPSIDE DOWN. lord i tell you. I go pick up the box, frostings all a tizzy cookies sliding every which way looked a whole mess. Driver Syed also put my drink down sideways if you can EVEN IMAGINE. Maybe thats how they do it round where hes from I'm not one to judge and I wont have it when others do. Never nonetheless, i sat down, gathered myself, ashamed of my $40 slip sloppy crumbley slorp pile I'm about to slide down my gullet. Then I try the first one. The sugar cookie with pink icing. Well, a dribble of pink icing after what SYED HAD DONE. anyways it was good. The brownie one wasn't great, not my style, too much goop. smores was good. maybe the best. Chocolate chip nothing to write home about. Gotta go now my adult kid is home visiting me and I havent watered all the petunia read more

Finally got a chance to try the crumble cookies, an order was placed online for a quick pick up. Tried a variety of options to see which one we liked the most. Brownie batter was so decadent, it was perfect if you have a chocolate craving. Snicker doodle, absolutely delicious, not too sweet. Others were good too, depending on your sweet tooth. read more

Crumbl - The Well - Bakeries Near Me - Toronto, Ontario

Service was quick. The quality of the cookie was great. I was not greeted when I came in and when I was handed the cookie the service wasn't as friendly. read more

Crumbl - The Well - Strawberry and Cream Cookie - Bakeries Near Me - Toronto, Ontario

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Glad we finally tried crumbl cookies! Came here on a Wednesday late evening and thankfully no line-up. The flavours rotate often. At the time we went, the flavours we picked in the mini cookies were Pink Velvet, Raspberry cheesecake, and Lemon pie. We were impressed that the base cookies all differed in terms of flavour and slightly in texture. So it wasn't entirely a 'cookie cutter' base with a different icing on top as their different flavours (pun intended haha!) Altogether, it's a generally sweeter cookie with a soft but dense texture. Fun to try, I love the pink boxes, but really expensive for what it is. Can't say I'll be running back. read more

Crumbl - The Well - Flavours as of May 7 2025 - Bakeries Near Me - Toronto, Ontario

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Right place wrong flavour... I checked Crumbl's flavours this week and one of them was strawberry tres leches. First of all, I've always wanted to try out tres leches. The fact that it was at Crumbl cookie made me want to try it! Boy was I wrong about Crumbl cookie because this cake was so good. Not too sweet and so soft and flavourful. I'd 99.9% get it again when the flavour comes back. read more

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There is often a lineup at this Crumbl Cookies location at The Well, signifying that it's popular for a reason. They have over 300 cookie flavours, but only 6 are available at any given week, giving you a reason to keep coming back. The rotating menu includes some traditional cookie flavours (such as the old-fashioned milk chocolate chips), and unique / seasonal / holiday-themed ones as well (e.g. holiday red velvet, Oreo chocolate crumbs, candy cane brownie, eggnog tres leches, etc.). I can imagine it must be fun for the person or team whose job is to come up with these creative cookie flavours and variations, and make them come to life. Good service and nice packaging. read more

Crumbl is a US cookie chain that recently landed in GTA. Bring home a box if you like the people you live with. We got a 6 pack of assorted minis for 27$. I don't think i can safely eat a full size 8$ cookie without facing some consequences. Even with the minis, I used the smallest spoon and took teeny bites. Hey, this is what growing old is like. Cookies have a fresh from the oven aura and every flavour is unique. I loved the dark chocolate reese chips cookie, just a classically well done chewy cookie with crunchy edges. The other ones approached cake on a spectrum. Each one had excellent toppings of frosting, etc. Of these 6, I liked the lemon curd cookie most, but special mention to the euphoric oreo. Entrance on front street near spadina which is a special challenge if you are in a car. Order 5 min ahead, dare to park in front for a quick pick up. Best done by a passenger while you circle the block and get yelled at in traffic. Staff is nice but I wish they could step out for drive thru so u don't have to stress about stopping for cookies. No seating inside. The block btwn bathurst and spadina used to be at times dead but i think this is over now with the swanky Well shopping district. Front st still has the weedy chain linked fence facing the tracks to union station. No stopping on the fence, but many drivers do. Get some before hopping on the QEW. Driving 1-3 hours in highway traffic burns a lot of calories... I wish. Gonna hit Crumbl in Mississauga next. Also want to plug Courage Cookies in Stackt market a block away, for the cookie luvers on lower wages. read more

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There seems to always be a lineup at this store but thankfully you can order on the app and pick up. They have a lot of flavours but have them on rotation so there aren't that many to choose from at any given time. The cookies are massive and actually stay moist even after a day or two, without being super greasy. However I think the flavours are really hit or miss and depends on what you prefer. I didn't like the chocolate chip or cookies and cream but loved the caramel one that we got two of. I actually forgot the name of that cookie and can't seem to find it on the app so maybe it was a limited time flavour. read more

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We finally decided to try Crumbl at The Well on February 15, after hearing all the hype and seeing people carrying those signature pink boxes. It was a snowy day, but luckily, there wasn't a huge line--even though it was busy! The staff was super friendly, and we got our order in less than three minutes (I actually spent more time deciding what to get!). I didn't realize they change their menu weekly, which makes every visit exciting. We went with a box of six large cookies for about $30. The cookies were rich, buttery, soft, and delicious--and despite the name, they never crumble! My favorites were the classic and the strawberry chocolate. Overall, a great experience, and I'll definitely be back for more! read more

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Managed to try this overly hyped bakery lol. I was excited to finally try this place out, initially walking in you are hit with this amazing freshly baked cookie smell. Flavors rotate, but for the most part some flavors are here to stay. I got the cookies and cream which was my fav, cowboy - oatmeal cookie with choco chips and shredded coconut and the peanut butter cookie. All looked delicious, they come warm and definitely very sweat. They're nice but nothing too special. read more

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Crumbl is a franchise chain of bakeries both in the US and Canada. Based in Utah, this is their first location in downtown Toronto at The Well complex. Crumbl seems to be extremely popular where people have waited in long lines just to get their cookies. The cookies are medium to large size and they have a rotating roster of flavours that change weekly. A single large cookie is $6.49 where you can also get a 4, 6, or party box of large cookies. They do have an option to get a mini 3-pack of mini cookies as well. The store is takeout only where there is no seating. You order at the counter and wait for your cookie order to be completed. In order to avoid any line ups, I visited Crumbl in the morning, around 9:30am (they open at 8am!). I had a free cookie to redeem and opted for a churro cookie (a warm cookie bursting with cinnamon flavour and topped with a swirl of smooth cinnamon buttercream and a dusting of cinnamon sugar). Staff were friendly and my order was made at a reasonable time and I only had to wait a few minutes before receiving my single cookie. The staff showed me my cookie before closing the box. Beyond the counter, staff are busy making new cookies and prepping ingredients. Huge ovens can be seen with the many cookie flavours they are currently offering. Taste wise, the texture of the churro cookie was soft. I felt that there was too much cinnamon buttercream for my liking. Taste wise, it's what you'd expect a churro cookie to taste like - average. Cookie was definitely super sweet for me where I could only finish half the cookie before saving the rest for later. Overall, I feel like Crumbl is too overhyped and too expensive. Definitely not worth the wait if you decide to line up. Go early to avoid lines. You can definitely find better tasting cookies elsewhere in the city (which are from local independent businesses as well). Glad I tried it once but likely will be the last. read more

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First time having Crumbl, the first bite was tasty. I liked how all the cookies had a different texture and there were many different flavours. I also liked how they have cakes and pies. But 1 bite was enough for me as they do get overwhelmingly sweet/ heavy. Would I get them again? Probably not as there are many other cookie places in the GTA. read more

Crumbl - The Well - Bakeries Near Me - Toronto, Ontario

Decent dessert spot with giant cookies, rotating in flavor every week. Everything is made fresh, in an open kitchen. The lineup was non-existent on a cold Saturday afternoon when we went. We went for the key lime pie cookie and cookies and creme pie cookie. Both were yummy! We shared 2 among 5 people. Prices for cookies are the same. They also have options for smaller ones. My experience was consistent with other crumbl locations - self serve stations available, high quality product (but not gourmet), and friendly service. Takeout only. read more

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Went on a Tuesday afternoon and there was no line, efficient service! My fav was the M&M cookie, the rest were kinda underwhelming. There are definitely better cookie places in the city that I rather have. read more

Crumbl - The Well - Bakeries Near Me - Toronto, Ontario

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While I was at the Well over the weekend, I wanted to make a stop for some cookies. I walked past the store and saw a huge crowd inside and outside the store so I didn't lineup. However, I went back around 7pm and the crowd died down a bit. There were people inside the shop, placing their orders and waiting for pick up. Upon walking in, we were able to get to a kiosk to place an order. I bought a small box of the minis. The flavours I chose were strawberry pretzel, peanut butter and a good old classic chocolate chip cookie. After placing your order, your name will appear on the screen so you know how far along your order is and when it's ready for pick up. The wait was not long and the staff will show you your box before closing it up. The cookies were fresh and warm. My favourite one of the 3 is the strawberry pretzel. The pretzel gives the cookie a nice crunch and is very delicious. This is a nice treat and hope to try other flavours they offer. read more

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This is their first location in Toronto, located on the south side of The Well, on Front Street. The staff were very nice and friendly; the lady who took our orders was very kind and let us try a sample, too. They had 4 flavors available at the time; "Semi-sweet Chocolate Chunk", "Dirt Cake", "Halloween Cake Batter Blondie" and "Blue Monster ft. Chips Ahoy". My favorite was Dirt Cake. read more

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Not too sure why such low ratings. So I have had crumbl many times before it came to Canada and I love their recipe. So you have to a fan of their cookie batter to like their cookie these aren't your traditional chocolate chip cookies. So let's start for people who haven't had these before these in my view are medium large sized cookies which change in flavors every week. There is always something for everyone. I find them very very popular in teenage kids like my daughter absolutely loves them. So do I lol. These cookies most of the times have toppings on them. They are fairly priced for the size. Packed in super cute pink boxes. You can buy a single or any number. Mostly people like to buy a few and try out the new weekly flavors. My all time favorite are their strawberry ones. I just love their strawberry icing. I'm so happy they made their way to Canada and yes I do know they are at Heartland. When I went there the lines weren't too bad and the staff was helpful and fast. The lady helping us was friendly and welcoming. I do intend on coming here every time I pass this location. Do check them out I don't know many people who don't like a Crumbl cookie :) read more

There are more pie options than cookies at crumble. I ordered the Key Lime Pie and quite liked the flavor. Wasn't overtly Sweet either. read more

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I found out that this location was doing a free sample and so you download the app voucher code is on the wall and you get a free sample. This pie was worth every single calorie! It was sweet, but not overbearing and made perfectly read more

I don't typically chase places whose popularity is driven by hype, but I couldn't resist giving crumbl a try as I have a soft spot for cookies. I tried three of their more classic flavours and thought they were...good. Not amazing, not bad - just good. The flavours were generally one-note and primarily just tasted like sugar, but the textures and contrast between the soft, chewy cookie and rich icing were quite pleasant. These are definitely priced at a premium, and considering there are far better options for cookies in the city I don't think I'll be back save for special occasions, but it was still worth a try! read more

Crumbl - The Well - Bakeries Near Me - Toronto, Ontario

Love these cookies the soft texture and ice frosting adds multiple flavours I tried the churros and the oatmeal. read more

Crumbl - The Well - A rotating assortment of flavours - Bakeries Near Me - Toronto, Ontario

The hype here is unreal with lines out the door every day. Well, we tried 3 pies and they were generally very good. The pecan pie was by far our favourite, with the cookies & cream chilled pie also excellent, but the pumpkin pie was just ok. I didn't love their pie crust as it was a bit doughy. Overall this was delicious and I'm looking forward to trying their cookies! read more

This location is at the well but on the outside of the well. A side from that perplexity, Crumbl is super fun and great for dates. They have a rotational menu as well. read more

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Absolutely love the professionalism on the staff house. I ordered 12 dozen cookies and DoorDash was the service that brought it to me and they totally ended up destroying six of my cookies almost all of them order a cake and the cake was completely in half. It wasn't even assembled anymore because the driver was horrible. Had a conversation with crumble and even though it wasn't their fault or anything, they fully refunded me for off my cookies because of that mistake they shows the level of Care that they take into making customer satisfied read more

The chocolate cake was rich and moist, definitely one of the best I've had in a while. It wasn't overly sweet, which I liked. The cupcakes were a hit too; each flavor was distinct and delicious. My favorite had to be the vanilla sprinkled with rainbow icing--it was just fun! Overall, I had a great experience. If you're looking for a place that delivers tasty desserts, I'd recommend giving this spot a try! read more

There's so much hype about Crumbl cookies, and I can see why! I went into the location at the Well, and the staff was super helpful and friendly. They have kiosks available to order (but this might be a bit tricky for a newcomer). I recommend going up to the staff because they are patient and willing to lend a hand--this especially worked for me as I tried to navigate a coupon code while also being overwhelmed by the menu. I tried a really decadent lemon cookie that was more like a full on cake. Would recommend to anyone looking for an elevated dessert after hanging out in the Well. read more

Never been as a Canadian there is not many crumble cookies and if there are there is always a long line I've had a few and they are good and tried to get my hands on the well but that was hard my grains said it was good so I'm trusting that read more

Cookies were delicious my kids love it here. I enjoy the revolving menu and the experience!

Yesterday I decided to try Crumbl cookies for a first time, I ordered Caramel Toffee one and after I paid for it trough kiosk I was told that they run out of the flavour , so I have to choose something else instead, they offered me to try Oreo one and I agreed, later I found out that it cost cheaper then the one that I paid for and the taste wasn't great either, it's overly sweet and taste like a raw dough, also it's extremely overpriced and doesn't live up to hype. read more

I like the cookies. some of them I think a not fresh but most of them are. the employees are very nice

Customer service was great, despite how busy the store was the employees were very patient and helpful to all customers.

Went to the new well location on the 2 day of opening, had the app open and ready, cashier rushed through the process and never scanned. Missing out on point. I was not impressed, asked her right away if we can add them and she wouldnt. read more

the place was very nice and clean the people were very nice and cookies tasted very good

the workers were really nice! i noticed there wasn't that much of the frosting on one of my cookies and asked if they could add some more - the worker said they aren't really supposed to , but would still ask if they could fix it!! i appreciated ittt!! thankkks!!! overall the wait was sooo long like 2 hours so idk if i'd go again but maybe on a time where it's less busy cuz i went at 6pm on a monday .... like guyszzzz go to werk read more