All I can say is best cOokies ever!!! Variety changes weekly but the famous chocolate. Hip is always on the menu!

They have amazing cookies and new flavors every week. I definitely loved the chocolate brownie remix cookie they offered one week. I can not wait for them to bring it back I would spend every $$ on that cookie. It was so moist and warm and fresh and the staff is friendly, building always looks clean. read more

If you haven't already tried cookies from Crumbl Cookies, you are certainly in for a treat. With so many varieties it's a gourmet cookie palace of incredibleness. The ordering process is "Do it yourself" style on a computer and where you pay as well which takes a little longer but was fairly easy to navigate. It asks for a tip which I found funny since no one has even helped us thus far. My only constructive criticism is please make sure you have someone who is eagerly welcoming and thanking each paying customer. The place was clean, neat and with 7 employees working behind the counter were all busy producing amazing cookies. Ours were very, very good! read more

Was my first time to a Crumbl ever. My cousin took me to redeem my bday coupon, we felt stupid cause we didn't know how to use the kiosk and none of the employees seemed to notice. My cousin had to stop one and ask for help. She was friendly and helpful but still a little sad we had to stop and ask. I went during the week of what I consider just classic cookies. So maybe I was over expecting since all the hype. But they were just good. Not amazing but definitely not bad. Soft and chewy. Big cookies so not too bad for like 4 something. I had the normal chocolate chip, the pink frosted sugar cookie (can really taste the almonds in their frosting) and Kentucky butter. Two of those I used the crumbl cash. Maybe I'll have to try their more unique flavours to see if they're actually that great. Cause these cookies were just good. But not good enough to where I would say "I NEED crumbl cookies when I want a cookie" I'll probably try snd go back another time cause the Oreo cheesecake one looks good and I think they have a red velvet? read more

Garbage, was in here 10 minutes for a pick up order and the employees actually walked away from the counter as i approached But were quick to help the Karen's Katy's and Amber's. Sometimes I don't even have the strength to have to act a fool to get service So I just canceled the order and left. Pasadena has become more and more racist over the last year and you almost have to treat every restaurant as a civil rights era sit-in in order to get service and I don't have that in me so I just canceled the order and left read more

Prepare yourself to be disappointed. Came here due to the hype and had me thinking I was going to taste a cookie out of this world, ended up getting a cookie tasting the same as a HEB or Walmart cookie. read more

The cookies are good! And everyone was so nice! For sure gonna come back for more! Very sweet girls! :D Thank y'all!

The cookies are dangerously good, "dangerous" because the people who prepare your cookies are using the same gloves they make to go in and out the door and back to the cookies. I told one worker to change their gloves and they did but the other worker who prepared my cookies went out the door after they prepared my cookies and didn't change their gloves when they came back in. read more

Crumble cookies are delicious and so creative. I love the cookie dough and the waffle cookie so far. There are new selections each week, so you don't get bored with the same flavors. The inside is clean and well organized. It's always service with a smile here. read more

Cookies are basic and nothing special. I've had better cookies from other places. Service was good. Price is fair for the cookie sizes you get as I could not finish a whole one. And the selection is sizemic. I would go back once in a blue moon just to try other flavors. Overall it was a good experience but taste wise a little let down. read more

So drove out from Baytown this morning and got there about 11:50 and the Mallow Sandwich was supposedly sold out. However, they were packaging on line and curbside orders with the cookie no problem. You could tell something was up when the young man at the counter asked another person if they were still sold out and this long pause insued and he replied yes- like he had to think about it. So as I'm waiting you can order that cookie on the app, so please explain why you can't get it in the store. While my customer service was good I did notice some people in front of me who didn't get the same experience as I did. I realize this place just opened last week and yes they have a ton of things to work out especially the kiosks not working and it was very chaotic behind the counter. Our usual go to is the one in Humble and we may have to continue going there until this place finds its rhythm. read more

The cookies are soooo good! I think it's neat that you can watch them make the cookies. Each cookie is equivalent to about 2 cookies from Tiff's. I really like how the menu changes each week. read more

Unfortunately this location has terrible customer service. I called the location for order details and the employee who was assisting me was rude and unhelpful. When asked for clarification employee responded with "I just work here" as I responded with "aren't you supposed to know because you work there". Soon after that exchanged the employee just hung up the phone during mid-conversation. read more

i was blessed by my girlfriend's parents for getting these cookies cause $40 for a dozen cookies?! couldn't be me. they were sure as hell thicc and scrumptious though. 10/10 would get the chocolate chip cookies cause all the chocolatey flavors just bust all in your mouth. read more

Crumbl - Pasadena - Bakeries Near Me - Pasadena, Texas

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This was such a fun stop. We got a peanut butter cookie with melted peanut butter on top (unreal), a chocolate chip, a sugar cookie, and a Twix cookie. They were all so good, and the whole experience felt special. We will definitely be back! read more

Had to try these cookies out because I'd been hearing a lot of talk about them. As soon as I walked in and saw the prices they were trying to charge for these cookies, I was immediately disappointed because they make it such an inconvenient way to get your fix of sweets. The cookies were delicious but extremely high in sugar to the point where it feels impossible to just eat one all in one go. It was quite yummy as a one off thing, but I could never see myself coming back to waste four dollars on a single cookie. read more

Crumbl - Pasadena - Cinnamon swirl, chocolate chip, cocoa cookie - Bakeries Near Me - Pasadena, Texas

If my whole business relies on the sale of cookies, I would make sure that there was a supply of cookies available at all times. There should be no reason to run out of cookies when you have more employees than you need standing around. When you order and have been waiting for 15 minutes and then they tell you it is going to be another 30 minutes, that is unacceptable. There were a lot of people requesting refunds. read more

The cookies are WAY too sweet. Even the people in my family who have a serious sweet tooth said the same. And $4 a cookie is kind of ridiculous but since we never been we got one of each flavor that was available. Got it out of our system though and won't be back, legit felt like I had diabetes after 1/4 of a cookie. read more

Yesterday was my first time going and the cookies were amazing just like the customer service. The girl in the front i believe her name was Desirae was very nice and did an amazing job. I will be returning for future purchases. read more

The cookies looked great. I bought a 4 pack and 3 of the 4 cookies were raw in the middle.

Waited for 50 minutes for cookies!! Worth the wait but glad Maurice stepped in to take the lead at the location. If it wasn't for him, my guess would be that I would have waited longer for my cookies. He kept going in and out of the store to ask customers their names to ensure he got their orders put out quickly! Thanks Maurice for your great service. read more

This Crumbl has terrible service and my cookies looked nothing like the picture. Service was super slow and wasn't worth the wait. I will not be returning to this location. It is worth the extra 20-30 minutes to go to the bellaire location. Don't waste your time here. read more

So I decided to try out this place I went into the store and first they were out of chocolate chip so you have to wait 20 minutes just to order a fresh ones, they do not let you order until they are done in the oven, so I was like okay cool so I did it on the app and ordered curbside they said the order would be ready when I got there I got my order 25 minutes later I got my cookies so that a whole 45mins after first trying to order in the store. The cookie are tasty but not worth a 45 minute wait read more

Awesome cookies best employee ever work there 100% recommended should definitely stop by an try them

Delivery took about an hour! Not sure if that is a Crumbl issue, Doordash issue, or both. Also, I paid for the "Gift Wrapping" but when the box arrived it didn't have the bow or sticker. Pretty frustrating experience overall read more

the cookie do seem to be cooked in the inside. the icing is delicious, but the 6 co was not completely baked the inside was gooey and wet.

I am a huge crumbl fan! I live in the Pearland area so I usually go to the Bellaire location, but I wanted to try the new Pasadena location as it is relatively the same distance from me. As soon as I got there, the line was extremely long. This was no big deal cause the bellaire location is usually fast, so I assumed the same of this location. I was incredibly wrong. We waited in line for 45 minutes and got in line when it was still inside of the building! Both of the kiosk were not operating and only one girl was taking orders. To make things even slower, their card reader was not working, and you had to manually enter your card information. I have heard stories about crumbl being sold out but NEVER experienced this at the bellaire location. At this pasadena crumbl, they only had 3 out of 6 flavors available! In addition to this, it seemed as if their air conditioning was off because it was VERY hot in the store. Half of the employees were playing around in the back while the girl taking orders and a boy with blue hair were basically doing everything. Thank you to the boy with blue hair who updated us on wait times and was working very hard! The reason for my 3 stars instead of 1 is because I understand they just opened so im sure they're just working out a few kinks, and the overall flavor was great as usual. Im not sure how long it will take for them to get everything together, so I will just continue to go to the Bellaire location and I recommend everyone else do the same! read more

I am from a place where Crumbl is on every corner. I am a huge fan! So I found out we have one near league city. I ordered two boxes about half an hour before I get there. Typically when you order ahead it should be packaged for you and reserved for you. It took quite a few minutes to have someone come out to my car. When they can to me they tell me they are sold out of a cookie that I had majority of a box for. So I say I want a refund for that box. Then they come out and tell me they refunded the order. I asked I should have one box coming out because I only asked for one to be refunded. He just said "oh". You can always order again? Even though a refund won't come through for 6 days according to the employee. 6 days for a refund? I look to order again and they are sold out of all milks, a big seller cookie, and mess up my order again. This place is not what Crumbl should be. They still charged me tip when I for sure would not have gave them a tip! I am incredibly disappointed and really frustrated. read more