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    Crumbl - Pasadena

    3.3 (69 reviews)
    Closed 8:00 am - 10:00 pm
    Updated 1 month ago

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    Tiffany J.

    Crumbl seems to be pretty consistent with their cookies. This is my third time visiting Crumbl, but first time at this location. I ordered a Cookie Dough cookie which is served chilled. I love cookie dough and this cookie was absolutely delicious!! I really like soft baked cookies so I think that's why I'm obsessed with this place. The service was slow at this location. There weren't many people in there, but maybe they were working on a bunch of online orders. I could hear one employee frantically saying they needed more S'mores cookies. I have the app, but haven't ordered through it yet. I only ordered one cookie and had to wait a few minutes. It wasn't a long wait, but for one cookie, I didn't think it would take as long as it did. I haven't had a chance to try the ice cream. They only sell it in half pints so if you order it, make sure you aren't too far from your destination or bring a cooler so it will stay cold.

    Angelica S.

    This store could really use some quality control. My cookies through delivery are always missing something, hard, or poorly packaged. Today my mini cookies were all stacked on top of each other in a single large cookie box. If you're out of boxes order more. That is not ok. The churro cookie was hard as a rock and the strawberry cookies were so thin that they fell apart when I tried to pick them up. I will no longer waste my money at this store. If you order delivery be aware.

    Brittany G.

    The store is very simple and easy to order. The staff was nice and attentive as soon as I walked through the door. The cookies are heavy to pick up. The flavor was good but the topping ratio to cookie could be better. Almost $4 a cookie is a bit much. I know we are in trying times I am in the food business and it's definitely a wild time. I would definitely come back and try different flavors. I would of liked to see something Valentine's Day related. Like a red velvet or strawberry but that's me.

    Peaches n' Cream
    Kim T.

    This may be my fav spot to go for fresh and delicious cookies. They even change up the cookies every week. I tried 4 different cookies and each one of them were very soft and yummy! I would go again for the other flavors. They did not skimp on the chocolate chips. All of them were very sweet which some may not like. The wait was not bad. You can also order online for delivery or curbside pickup.

    Pumpkin cookies

    I dread coming to this location because they always get the order wrong or the cookies are messed up or the box is covered in frosting. It's such a gamble. This time the "mini" cookies are messed up again. Like they always are. They let you order the cookies you want and then don't have them for you AFTER YOU BOUGHT IT. And then give you a too bad so sad attitude like it's not their problem... $15 for this should be illegal. They have no respect for their customers. Not friendly when you walk in. You get the death stare from them every single time. This location sucks.

    Cookie 4-pack: Honey Bun, Buckeye, Chocolate Chip, Orange Cream
    Emily L.

    You can now order cookies in the app to pick up in the store... I've also tried the ice cream. It's also delicious!

    Jenniffer M.

    It was a late night with family when suddenly the urge for cookies came along. Have to say that these are some expensive cookies, but they are good. They are delicious and huge, but the price for the cookies is not it. One bite and it was straight diabetes. The wait time was also awhile even though we had already paid for it online. Personally I feel like there are other places for cookies, but for the size and flavor I can see why they are that price.

    Elizabeth T.

    First time in a Crumbl- you can order at the counter or use the self checkout computer. Seemed easy enough. Ordered a 4-pack. Didn't get to try all, but my chocolate marshmallow (I think that was the name but not sure ) was tasty. Definitely very rich cookies and would recommend to splitsy bc eating more than one whole one is a lot. Cool concept of changing out the flavors. Would try again.

    The marshmallow ‍

    Cookies are never fresh. I've tried to give it multiple chances to prove otherwise. The banana pudding was black mush.

    Chocolate Milk and Birthday Cake
    JadyMarie D.

    We visited Crumbl Cookies in a Friday afternoon to check out the current cookie flavors. There no wait so we placed our order using their handy tablets and made our way up to the check out counter. The staff was diligently working on crafting cookies but were friendly. The store front is kind of small but very clean. We will be back when we are in the area and craving something sweet.

    Dirty area
    AngieLee G.

    The cookies are yummylishous but the flies!!!! Flying all over the cookies!!! Now that's just gross. To think those flies were on a dead carcass. I made sure they gave me my cookies from inside the warmer. The place was very hot. The poor kids working were all looking miserable from the heat. The windows are all smudged dirty. I see that they are pretty well staffed but management needs to stay on top of the cleaning.

    4 individual $12.

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    Photo of Sheena S.
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    2 years ago

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    Alex S.

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    7 months ago

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    Alex S.

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    1 year ago

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    1 year ago

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    1 year ago

    Service good and cookies always taste fresh compared to other crumbl locations. Also this location is very clean

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    4 years ago

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    1 year ago

    I love this store !! It's cool that every week is a different taste. The service is great and always super busy. Pick up option is awesome

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    2 years ago

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    5 years ago

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    Crumbl C.

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    5 years ago

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    Crumbl C.

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    1 year ago

    They take forever to get the food out. The customer service sucks compared to other locations, but the cookies are usually good.

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    Alex S.

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    1 year ago

    Cookies were great, customer service needs a bit of improvement I believe employees should promptly address customers.

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    Alex S.

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    2 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    Crumbl C.

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    4 years ago

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    2 years ago

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    Alex S.

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    2 years ago

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    3 years ago

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    5 years ago

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    Kaylee E.

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    2 years ago

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    Alex S.

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    5 years ago

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    2 years ago

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    Alex S.

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    2 years ago

    Love Crumbl cookies! Love the variety of flavors each week! My favorite is the Pecan Pie cookie!

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    4 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    Photo of Cheryl R.
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    3 years ago

    great place for yummy cookies!! rather pricey but great for a sweet tooth from time to time!

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    Page 1 of 2

    Ask the Community - Crumbl - Pasadena

    The Neighborhood Scoop

    The Neighborhood Scoop

    4.4
    (215 reviews)
    3.3 mi
    $

    This was a cute diner style restaurant. The staff was nice and the food was crazy good. A very nice…read morespot easily overlooked but locals know to come here. I added jalopeno for free to my burger (~13$ for burger) and it gave it such a nice kick. My bf said the food was bussin. The strawberry smoothie (~6$) took awhile but they did warn us and gave us water while they make it. The chili cheese fries were perfect, the fries texture was great and the chili cheese was nicely seasoned. Everything was delicious!

    People must come for the deserts, sure not the food or service!!! And NO WAY for affordability !…read more Extremely Disappointing Experience -- As someone who genuinely appreciates good food and the experience that comes with it, I have to say this visit was exceptionally disappointing. The order was incorrect from the start. Interestingly, the receipt and stickers placed on each individual item were correct, yet the actual food inside the packaging did not match what was ordered. The meat was extremely dry, and what was described as a cheese sauce was not a sauce at all--it was essentially Cheese Whiz. Not exactly the elevated cheese experience one expects. I was also surprised to discover that, although the online menus prominently feature a kids' meal, I was told at the store that kids' meals were not available. As a result, I ordered a cheeseburger plain, without vegetables, with extra cheese, for which I paid an additional charge. Unfortunately, much of that extra cheese ended up melted onto the wrapper rather than on the burger. The burger also arrived with vegetables despite the request for none, and it was not cut in half as requested. The chili was another disappointment. The jalapeños were visibly wrinkled, dried out, and lacked the freshness you would expect from a dish being served to customers. The One Bright Spot The Tropical Açaí Bowl was, thankfully, delicious. It was wonderfully cold, refreshing, and easily the best part of the entire order. That said, even the bowl had room for improvement. The fruit was cut into such tiny pieces that there simply wasn't enough substantial fruit in each bite. Still, compared with everything else we received, this was the only item we actually enjoyed enough to eat. I was also asked at the kiosk whether I was a member, but no information was provided about how to become a member or what membership offered. It felt like a missed opportunity to engage with a customer. Bottom Line $78.50 spent. One item consumed. The Tropical Açaí Bowl was the only item we ate. For that price, I expected quality, accuracy, freshness, and attention to detail. Instead, the experience was marked by incorrect food, poor preparation, missing or unwanted ingredients, and a general lack of quality control. This was not simply a case of one disappointing dish--it was an entire order that missed the mark in multiple ways. Unfortunately, $78.50 for one enjoyable item is a very difficult experience to justify. Very, very disappointed.

    Photos
    Churro Fries 10 Different Ways!
    Churro Fries 10 Different Ways!
    S'mores Fried Oreos
    S'mores Fried Oreos
    Oreo Dream Sundae

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    Oreo Dream Sundae
    Jeremiah's Italian Ice

    Jeremiah's Italian Ice

    4.8
    (10 reviews)
    0.9 mi

    There's been some major changes to Jeremiah's last time I was here. First off, they don't have as…read moremuch toppings anymore. That's not too bad. Jeremiah's have different flavors of Italian ice each month. They now make Gelati ice cream cakes. For those of you who drink (not me), Jeremiah's Italian Ice does a BYOB special; Bring Your Own Beer. You simply bring your own alcohol and they add it to your Italian ice. They even have their own gift cards and Croc clips! Prices, service and quality are still wonderful here.

    I stopped by Jeremiah's Italian Ice on my birthday, and it was such an amazing experience! From the…read moremoment I walked in I was greeted by the associate Alex who was incredibly kind, welcoming, and genuinely made me feel celebrated. They took the time to tell me about one of their new flavor offerings, let me sample it, and I settled on the cookie butter flavor which is so good. That level of friendly, personalized service really made my day. This has always been my favorite Jeremiah's location, and was my first ever experience with Jeremiah's Italian ice, experiences like this remind me why I keep coming back. The store is always spotless, both inside and out, with plenty of convenient parking. The atmosphere is bright, fun, and inviting, making it the perfect place to stop for a treat. Thank you to the amazing team for making my birthday visit so memorable. Outstanding customer service, delicious treats, and a clean, welcoming environment. This location truly sets the standard. I can't wait to come back!

    Photos
    Frosted Animal Cracker
    Frosted Animal Cracker
    Grasshopper
    Grasshopper
    Tadpole Mini size perfect for small children.

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    Tadpole Mini size perfect for small children.
    Somethin' Sweet

    Somethin' Sweet

    4.0
    (58 reviews)
    3.2 mi
    $$

    Love this little shop. The workers are always friendly and you can definitely tell the cupcakes are…read morehome made. So good! Its hard to stay away from there. Its too convenient to home and my job. lol.

    First visit, wasn't sure what to expect. The "Sweet" was obvious when we walked in - lots of…read morevarieties of cupcakes, some familiar, some new. I picked the Italian Cream, and OH MY GOOOODDDDDNESSS, this might have been one of the best cupcakes I have every had (and I have had way too many cupcakes in my lifetime). But, I was surprised to see they have more than these sweet treats. That should have been obvious because of all the savory smells when I walked in (although a little confusing in a cupcake shop). They offer chicken salad, both as a sandwich or in a small container. But there is so much more than that. They offer grab & go meals that I believe change daily; some examples that we saw on the board that day - bacon fried cabbage with sausage, creamy chicken Alfredo tortellini soup, poblano southwest pimiento cheese, Chicken and Dumplings, Homemade Chicken Spaghetti, and several other options. There are also keto options available. Tried both the original and the Harvest Chicken Salad. The Harvest mix was excellent, will get it again. But the original was meh for me, I just didn't enjoy it. So my hint is, ask if you can sample it before you buy one of the chicken salads so you can find the ones that are best for you. And, do NOT leave without a cupcake - you will thank me later.

    Photos
    Keto Cookie
    Keto Cookie
    Somethin' Sweet
    Outside seating

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    Outside seating

    Crumbl - Pasadena - bakeries - Updated August 2026

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