Cancel

Open app

Search

Crumbl - Kapolei

4.0 (477 reviews)
ModerateBakeries, Desserts
Open 8:00 am - 10:00 pm

Order Crumbl - Kapolei Takeout or Delivery

Crumbl - Kapolei Photos

You might also consider

More like Crumbl - Kapolei

Recommended Reviews - Crumbl - Kapolei

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

11/6/25 love the option for mini sizes
Mary E.

11/6/25 Awesome kind gesture giving free cookies to brighten people's day during this stressful time. We were greeted upon entering, before ordering and were thanked when we left. Great customer service from the 2 guys on the cashier counter. Space is clean and bright. Their app is very convenient and so is the order board like how Starbucks has. I didn't realize they had a mini size option. This is a great way to sample different treats. I got the fidget brownie, pumpkin spice square and NY style cheesecake. Everything was DELISH!! You order 3 treats for $11.50 Parking is a little hard to find since it's located in the same lot with Island Vintage coffee, Genki sushi, a brew/pub and yoga place. But if you're in the area, stop by for some sweet treats!

White and clean design - one love
Varvara L.

Crumbl is a great little stop for a sweet treat if you are in the area. First off, the design of the store is what got me hooked. It's so white, clean, and minimalistic. It is pretty unusual for Hawaii and it just calms me down. Sometimes I'll grab a box after dinner nearby. Ordering is super easy with their touch screens (perfect for introverts or anybody who don't feel like small talk). You pick what you want and then you can watch the cookies being boxed right in front of you. They're always warm and fresh from the oven. Staff is also really nice and efficient. I usually get the 3 cookies pack. It is a bit pricey ($10 for 3 cookies) but not something I buy everyday, so... My favorite flavor was the salted caramel but their menu changes. All in all, delicious cookies, fun design, and a smooth ordering process. Definitely worth a visit when you're in the area!

Cinnamon Roll/Wedding Cake/Reese's (Mini 3-Pack)
Rachael K.

This was my first ever Crumbl experience, and I personally think it's a bit overhyped. [Location] The Kapolei location is pretty spacious and clean. Plenty of green parking spots. No restroom from what I observed. I believe this location is fairly new! [Food] I ordered 3 mini cookies for about $11. I chose the cinnamon roll, wedding cake and peanut butter cookies. The Reese's one did not skimpy on the chocolate or peanut butter. Super decadent. The wedding cake one was more simple. i enjoyed the crunchy pearl sprinkles on top. The cinnamon roll one was my favorite, though I wish there was more cinnamon. The base cookie itself was more or less the same--a classic sugar cookie. More buttery than sugary, though still very sweet for me! [Customer Service] I ordered using the touch screen kiosk, but the employee who checked my order with me was nice. Overall, it is worth a try but I'm not ready to return anytime soon. It's a bit pricey for what it is, and I'm not the biggest fan of sugary sweets.

Tres Leches Cake, Iced Oatmeal Cookie, Key Lime Pie Cookie
Ruby S.

Key Lime Pie Cookie: This cookie tasted absolutely divine. Squeezed lime over the cream. Able to taste sweet, sour, tart. This cookie was evenly baked with every bite. Iced Oatmeal Cookie: Every inch was evenly baked. Truly represented taste of oatmeal. Thin layer of icing complemented the cookie. Tres Leches Cake: Only had tres leches around the edges. Not consistent throughout the cake. Frosting with sprinkled cinnamon was yummy. I threw away half of the cake because the center tasted dry. Customer service needs help and improvement. Four employees can be seen through the plexiglass all wearing gloves. Two of the four in their own world, conversing with sarcasm, while focused on their tasks. Young female cashier said hi, didn't ask how I'd like my receipt, didn't provide a receipt (thank goodness I can track expense immediately), didn't offer or ask if I needed a utensil for tres leches cake. One of the employees packed my order in individual boxes. I guess better for the cookie/pie/cake so it doesn't bump into other sweets. I noticed only a roll of paper towel available on the counter. No signage indicating utensils available upon request. I asked, "May I please have a utensil for tres leches cake?" She gave me an individually wrapped fork. I'm not in a hurry to return.

Lovina A.

We got the mini cookies and it was pretty good! Some of the cookies were a bit sweet for my tasting, but the quality of the cookie was definitely really good! The employees all looked so tired, but one of them actually tried to be nice to us, so we really appreciate it! Service was also really fast considering it was really packed! I would definitely come back for their normal chocolate chip cookie, because I think that's definitely the best one!

Valentines line up

I did a mobile order just in case the delicious Dubai brownie sold out. I love this location! Thanks for making valentines super tasty. Service was also friendly.

Lia M.

My girls and I came here after lunch at Genki and to undo the dental cleaning my 5 year old received prior. I don't mean to be harsh on this review, but when it comes down to price:value ratio- Crumbl just doesn't make the cut in my VERY personal opinion. My children thought differently, for the record. I know that it is a famous chain that is definitely a novelty here, but the "gourmet cookies" are just TOO... gourmet? They're raw and wet, too sweet and very expensive. We opted to try the mint chocolate chip ice cream cookie, a strawberry cream cookie, chocolate chip cookie and an m&m cookie. All were excessively sweet, the fancier ones were undercooked and the classic chocolate chip was absolutely mediocre. Presentation was beautiful, of course. Love the pink box and the fancy decoration, but it just wasn't 'wow' flavor-wise. The staff was polite and friendly at the Kapolei location. I just don't know if the product is tempting enough to return for seconds.

Chocolate Milkshake Cookie
Robert K.

Cookie So Good, This is where to go after a satisfying savory meal. Get your sweets a Crumbl Cookie. On this particular visit, I had the chocolate cookie. The cookies are moist and not at all dry. All the workers are nice and great you as you come in. The shop is small. But, it pumps people through. I gotta go back and try the other flavors.

Don't get me wrong ...the cookies are delicious, especially the chocolate chip. But the experience we had at the Kapolei location this past Saturday (Oct 4) was really disappointing. My little boy was so excited when we walked in. He's such a friendly kid and immediately started saying "Hi Nty" to the two workers behind the counter ...not once or twice, but over and over, full of excitement. They both looked at him but didn't say a single word back. No greeting, no smile, just silence. It wasn't even busy we were the only ones there, and they didn't seem overwhelmed or distracted. As a parent, it really broke my heart to see my son's happy energy fade because of that. Kids are a big part of Crumbl's charm they love the colors, the cookies, the whole experience. It just would've meant so much if the staff had simply acknowledged him. The cookies are great, but kindness and genuine customer service are what truly make people want to come back. He came out looking sad with his box.

Cassandra H.

I was not a fan of Crumbl because their cookies have always been raw in the middle every time I've been here. But then they started selling minis and my experience has been so much better. They are located right next to Genki Sushi in Kapolei Commons which we frequent so it's nice to be able to go here right after for a small treat. Their flavors change weekly so I normally check the app to make sure there's something I would like before going in. You can either order at the register or at the self service kiosk. I love the minis because I can try different flavors without having a ton of waste plus they are fully cooked on the inside unlike the regular size cookies. My favorite from this week was definitely the lemon cheesecake!

Mabelle T.

Whenever I'm out on the west side doing errands, crumbl is a place I make sure to visit as a little souvenir to pick up going back to town lol. The quality of marketing, food, and service is just truly at a mass scale that no wonder expanded so quickly. The rotating flavors are so clever to keep the taste buds wanting more.

Flavors of the week
Jen C.

Free cookie for my birthday? yes! download the app, create an account and add your birthday! you have a little over a month to use the birthday voucher in the app. I haven't been here since they first opened and they've worked out the kinks since my initial visit so i wanted to upgrade them to five stars. Great service, quick in and out and friendly employees. It's still not my favorite cookie because it's more like a brownie or scone texture for me but it still tastes good. I like that the Cookie menu changes every week.

Gabriel P.

Waiting times and long lines are no longer. When they first opened, there were a lot of hype and long lines. I passed there a few times but opted not to wait. Having lunch next door, I noticed no lines. So after lunch, we ventured into Crunbl. There were no lines, no wait, and was greeted immediately. I was given a description of the cookies I was interested in. We ordered four different cookies. I tried the strawberry. The frosting, yes, it was like cake frosting was enjoyable, but the cookies itself were ok. I prefer crisp cookies. These were soft. The cookies were beautifully decorated. Bottom line Service Excellent Decorations Excellent.. Frosting Flavor Very Good Cookie Average ENJOY

Pumpkin cake

See all

16 days ago

Business owner information

Photo of Alex S.

Alex S.

We look forward to serving you more delicious moments! ❤️

Helpful 2
Thanks 1
Love this 2
Oh no 0

1 day ago

Amazing cookies every time! Thank you for existing! It's truly a treat to have this bakery around!

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 days ago

The cookies are amazing! Yummiest! The service was great and the workers were most helpful!

Business owner information

Photo of Alex S.

Alex S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Business owner information

Photo of Alex S.

Alex S.

Helpful 0
Thanks 0
Love this 1
Oh no 0

8 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

15 days ago

Business owner information

Photo of Alex S.

Alex S.

We look forward to serving you more delicious moments! ❤️

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Business owner information

Photo of Alex S.

Alex S.

Helpful 3
Thanks 1
Love this 2
Oh no 0
Photo of Malla S.
129
13
1

18 days ago

Great service always nice workers who greet you and also if it's your first time they will help you pick what is best for you

Business owner information

Photo of Alex S.

Alex S.

Sweet moments are what we’re here for! ✨

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ruby S.
278
790
2300

1 year ago

Business owner information

Photo of Alex S.

Alex S.

Helpful 10
Thanks 2
Love this 5
Oh no 1

1 year ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

2 months ago

Quality Service, friendly staff, and the cleanliness of the store. Besides the smell; total bonus lol

Business owner information

Photo of Alex S.

Alex S.

Glad you stopped by! Looking forward to baking for you again soon!

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 months ago

Business owner information

Photo of Alex S.

Alex S.

❤️ Your support means the world to us!

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Lia M.
312
173
1475

2 years ago

Business owner information

Photo of Alex S.

Alex S.

Helpful 3
Thanks 1
Love this 2
Oh no 0

3 months ago

Business owner information

Photo of Alex S.

Alex S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

8 months ago

Business owner information

Photo of Alex S.

Alex S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Business owner information

Photo of Alex S.

Alex S.

Helpful 1
Thanks 0
Love this 1
Oh no 0

1 year ago

Business owner information

Photo of Alex S.

Alex S.

Helpful 0
Thanks 0
Love this 1
Oh no 0

2 years ago

Business owner information

Photo of Alex S.

Alex S.

Helpful 2
Thanks 0
Love this 2
Oh no 0
Photo of Jen C.
101
400
1783

2 years ago

Business owner information

Photo of Alex S.

Alex S.

Helpful 0
Thanks 0
Love this 1
Oh no 0

2 years ago

Business owner information

Photo of Alex S.

Alex S.

Helpful 3
Thanks 1
Love this 4
Oh no 0

2 years ago

Business owner information

Photo of Alex S.

Alex S.

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Alex S.

Alex S.

Helpful 1
Thanks 1
Love this 2
Oh no 1

7 months ago

Business owner information

Photo of Alex S.

Alex S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

First time and I was impressed! Best cooookies!!! Freshly baked! Deff recommend! My kids love it!

Business owner information

Photo of Alex S.

Alex S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 11
Thanks 1
Love this 13
Oh no 0

2 years ago

Business owner information

Photo of Alex S.

Alex S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 months ago

Delicious dessert and all different type of flavors every week. But the Dubai brownie with strawberry should be every week flavor.

Business owner information

Photo of Alex S.

Alex S.

So glad you stopped by! See you next time for more sweetness! ⭐️✨

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Love the weekly menu! I always looks forward to their specialty cheesecakes and tres leches

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Alex S.

Alex S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 2
Thanks 0
Love this 2
Oh no 0

2 years ago

Business owner information

Photo of Alex S.

Alex S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

service and quality were great! def would recommend coming back.even took from oahu to big island and it was fine

Business owner information

Photo of Alex S.

Alex S.

Thank you! ❤️ Looking forward to baking for you again!

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of P C.
1
19
28

1 year ago

Business owner information

Photo of Alex S.

Alex S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Nicole T.
11
81
278

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Business owner information

Photo of Alex S.

Alex S.

Thank you! ❤️ Looking forward to baking for you again!

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 8
Thanks 0
Love this 8
Oh no 1

Page 1 of 12

Ask the Community - Crumbl - Kapolei

Can the cookies be put in the freezer?

Yes! Wrap them and place flat in freezer. Sit out at room temp to defrost.

When is the store opening?

They're already opened! Grand opening was today 5/20

View All 4 Questions

You might also consider

My Cafe - Flight of three- highly recommend

My Cafe

4.3(2.2k reviews)
1.0 mi
$$

I ordered the pastel sausage, which I thought was such a fun and unique option--it literally tastes…read morelike Portuguese pasteles in sausage form. It does come as a single link, but it's perfectly portioned for an average breakfast and leaves you feeling full and satisfied without being overly heavy. My husband ordered the country fried chicken and really enjoyed it. The portion size on his plate was especially generous. Of course, we had to try the pancake flight--it was delicious and just the right amount. I love having a variety without feeling overwhelmed. One small note: I ordered a regular drip coffee and found the price a bit steep $5, especially since it only includes one refill--so definitely be sure to ask for it to get your money's worth. Overall, this is a spot we'll absolutely keep coming back to!

Stopped in for a Loco Moco and left feeling like an inconvenience rather than a customer…read more I ordered at the counter and was never offered a place to sit -- despite plenty of open tables. When I was handed a bag and asked if I could eat in, one employee looked to the other, who replied "I guess" -- as if my staying was an imposition. I've been sitting here and haven't been offered so much as a glass of water. To top it off, I ordered my eggs over medium and they came out with a fully hard yolk. A small detail, but it matters -- especially when the rest of the experience is already falling short. Hard to recommend when both the service and the food miss the mark.

Photos
My Cafe - Seating only inside.  We decided to take it to go

Seating only inside. We decided to take it to go

My Cafe - Kamaaina fried rice

Kamaaina fried rice

My Cafe - Flight of Pancakes

See all

Flight of Pancakes

Crumbl - Kapolei - bakeries - Updated May 2026

Loading...
Loading...
Loading...