Crumbl always brings people together. There's just something special about that pink box. It feels like a surprise every time, whether you're receiving it or gifting it. My team and I love Crumbl cookies, and tonight we got to try a little bit of everything. It was 15 minutes before closing, and they still had a great variety of flavors to choose from. I found that I really love the oatmeal and chocolate chip cookie, it has the perfect balance of flavor and it isn't too sweets The Oreo cheesecake cookie is also delicious. If you're in the mood for something extra sweet, one of the sprinkle cookies is a great choice too. read more

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Amazing cookies every time! Thank you for existing! It's truly a treat to have this bakery around!

The cookies are amazing! Yummiest! The service was great and the workers were most helpful!

11/6/25 Awesome kind gesture giving free cookies to brighten people's day during this stressful time. We were greeted upon entering, before ordering and were thanked when we left. Great customer service from the 2 guys on the cashier counter. Space is clean and bright. Their app is very convenient and so is the order board like how Starbucks has. I didn't realize they had a mini size option. This is a great way to sample different treats. I got the fidget brownie, pumpkin spice square and NY style cheesecake. Everything was DELISH!! You order 3 treats for $11.50 Parking is a little hard to find since it's located in the same lot with Island Vintage coffee, Genki sushi, a brew/pub and yoga place. But if you're in the area, stop by for some sweet treats! read more

Crumbl - Kapolei - 11/6/25 love the option for mini sizes - Bakeries Near Me - Kapolei, Hawaii

Crumbl is a great little stop for a sweet treat if you are in the area. First off, the design of the store is what got me hooked. It's so white, clean, and minimalistic. It is pretty unusual for Hawaii and it just calms me down. Sometimes I'll grab a box after dinner nearby. Ordering is super easy with their touch screens (perfect for introverts or anybody who don't feel like small talk). You pick what you want and then you can watch the cookies being boxed right in front of you. They're always warm and fresh from the oven. Staff is also really nice and efficient. I usually get the 3 cookies pack. It is a bit pricey ($10 for 3 cookies) but not something I buy everyday, so... My favorite flavor was the salted caramel but their menu changes. All in all, delicious cookies, fun design, and a smooth ordering process. Definitely worth a visit when you're in the area! read more

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They have amazing and unique flavors every week. Customer service is always positive friendly and welcoming. When you walk in the store you feel like you're in sweet candy land!! read more

This was my first ever Crumbl experience, and I personally think it's a bit overhyped. [Location] The Kapolei location is pretty spacious and clean. Plenty of green parking spots. No restroom from what I observed. I believe this location is fairly new! [Food] I ordered 3 mini cookies for about $11. I chose the cinnamon roll, wedding cake and peanut butter cookies. The Reese's one did not skimpy on the chocolate or peanut butter. Super decadent. The wedding cake one was more simple. i enjoyed the crunchy pearl sprinkles on top. The cinnamon roll one was my favorite, though I wish there was more cinnamon. The base cookie itself was more or less the same--a classic sugar cookie. More buttery than sugary, though still very sweet for me! [Customer Service] I ordered using the touch screen kiosk, but the employee who checked my order with me was nice. Overall, it is worth a try but I'm not ready to return anytime soon. It's a bit pricey for what it is, and I'm not the biggest fan of sugary sweets. read more

Crumbl - Kapolei - Cinnamon Roll/Wedding Cake/Reese's (Mini 3-Pack) - Bakeries Near Me - Kapolei, Hawaii

Great service always nice workers who greet you and also if it's your first time they will help you pick what is best for you

Key Lime Pie Cookie: This cookie tasted absolutely divine. Squeezed lime over the cream. Able to taste sweet, sour, tart. This cookie was evenly baked with every bite. Iced Oatmeal Cookie: Every inch was evenly baked. Truly represented taste of oatmeal. Thin layer of icing complemented the cookie. Tres Leches Cake: Only had tres leches around the edges. Not consistent throughout the cake. Frosting with sprinkled cinnamon was yummy. I threw away half of the cake because the center tasted dry. Customer service needs help and improvement. Four employees can be seen through the plexiglass all wearing gloves. Two of the four in their own world, conversing with sarcasm, while focused on their tasks. Young female cashier said hi, didn't ask how I'd like my receipt, didn't provide a receipt (thank goodness I can track expense immediately), didn't offer or ask if I needed a utensil for tres leches cake. One of the employees packed my order in individual boxes. I guess better for the cookie/pie/cake so it doesn't bump into other sweets. I noticed only a roll of paper towel available on the counter. No signage indicating utensils available upon request. I asked, "May I please have a utensil for tres leches cake?" She gave me an individually wrapped fork. I'm not in a hurry to return. read more

Crumbl - Kapolei - Tres Leches Cake, Iced Oatmeal Cookie, Key Lime Pie Cookie - Bakeries Near Me - Kapolei, Hawaii

We got the mini cookies and it was pretty good! Some of the cookies were a bit sweet for my tasting, but the quality of the cookie was definitely really good! The employees all looked so tired, but one of them actually tried to be nice to us, so we really appreciate it! Service was also really fast considering it was really packed! I would definitely come back for their normal chocolate chip cookie, because I think that's definitely the best one! read more

Crumbl - Kapolei - Bakeries Near Me - Kapolei, Hawaii

Quality Service, friendly staff, and the cleanliness of the store. Besides the smell; total bonus lol

I did a mobile order just in case the delicious Dubai brownie sold out. I love this location! Thanks for making valentines super tasty. Service was also friendly. read more

Crumbl - Kapolei - Valentines line up - Bakeries Near Me - Kapolei, Hawaii

My girls and I came here after lunch at Genki and to undo the dental cleaning my 5 year old received prior. I don't mean to be harsh on this review, but when it comes down to price:value ratio- Crumbl just doesn't make the cut in my VERY personal opinion. My children thought differently, for the record. I know that it is a famous chain that is definitely a novelty here, but the "gourmet cookies" are just TOO... gourmet? They're raw and wet, too sweet and very expensive. We opted to try the mint chocolate chip ice cream cookie, a strawberry cream cookie, chocolate chip cookie and an m&m cookie. All were excessively sweet, the fancier ones were undercooked and the classic chocolate chip was absolutely mediocre. Presentation was beautiful, of course. Love the pink box and the fancy decoration, but it just wasn't 'wow' flavor-wise. The staff was polite and friendly at the Kapolei location. I just don't know if the product is tempting enough to return for seconds. read more

Crumbl - Kapolei - Bakeries Near Me - Kapolei, Hawaii

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The dubai cake was delicious during the week of Valentines. Would recommend if you like chocolateand crunchiness. There was not a long line so service was quick. Friendly staff. read more

For as much people say this is overrated I am surprised at the amount of 4-5s they got... I always heard this place in the realm or better than sprinkles (iykyk) so it was a non negotiable to try it and I never did in the mainland so when I heard they were coming to the rock I was like no excuse now to not. I got a cookie and a cake: 1 strawberry cookie and a lemon key lime cake thing I forget the name. For the price ($5) I was pleasantly surprised at how big and thick the stuff was like all the spoons and knives were struggling and most cracked against them. Taste from the icing to the main offering was super clean yet quite flavorful and the real fruit was a nice touch. I'd definitely say this is more of a treat than a daily thing like sprinkles but this place deserves its flowers and I definitely think now they were just gatekeeping this place read more

Cookie So Good, This is where to go after a satisfying savory meal. Get your sweets a Crumbl Cookie. On this particular visit, I had the chocolate cookie. The cookies are moist and not at all dry. All the workers are nice and great you as you come in. The shop is small. But, it pumps people through. I gotta go back and try the other flavors. read more

Crumbl - Kapolei - Chocolate Milkshake Cookie - Bakeries Near Me - Kapolei, Hawaii

Don't get me wrong ...the cookies are delicious, especially the chocolate chip. But the experience we had at the Kapolei location this past Saturday (Oct 4) was really disappointing. My little boy was so excited when we walked in. He's such a friendly kid and immediately started saying "Hi Nty" to the two workers behind the counter ...not once or twice, but over and over, full of excitement. They both looked at him but didn't say a single word back. No greeting, no smile, just silence. It wasn't even busy we were the only ones there, and they didn't seem overwhelmed or distracted. As a parent, it really broke my heart to see my son's happy energy fade because of that. Kids are a big part of Crumbl's charm they love the colors, the cookies, the whole experience. It just would've meant so much if the staff had simply acknowledged him. The cookies are great, but kindness and genuine customer service are what truly make people want to come back. He came out looking sad with his box. read more

Crumbl - Kapolei - Bakeries Near Me - Kapolei, Hawaii

Clean place easy access. For us, flavors are too sweet/strong. For sure people love this type of Service is quick ( when we went, only one person ahead) read more

I was not a fan of Crumbl because their cookies have always been raw in the middle every time I've been here. But then they started selling minis and my experience has been so much better. They are located right next to Genki Sushi in Kapolei Commons which we frequent so it's nice to be able to go here right after for a small treat. Their flavors change weekly so I normally check the app to make sure there's something I would like before going in. You can either order at the register or at the self service kiosk. I love the minis because I can try different flavors without having a ton of waste plus they are fully cooked on the inside unlike the regular size cookies. My favorite from this week was definitely the lemon cheesecake! read more

Crumbl - Kapolei - Bakeries Near Me - Kapolei, Hawaii

Whenever I'm out on the west side doing errands, crumbl is a place I make sure to visit as a little souvenir to pick up going back to town lol. The quality of marketing, food, and service is just truly at a mass scale that no wonder expanded so quickly. The rotating flavors are so clever to keep the taste buds wanting more. read more

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Free cookie for my birthday? yes! download the app, create an account and add your birthday! you have a little over a month to use the birthday voucher in the app. I haven't been here since they first opened and they've worked out the kinks since my initial visit so i wanted to upgrade them to five stars. Great service, quick in and out and friendly employees. It's still not my favorite cookie because it's more like a brownie or scone texture for me but it still tastes good. I like that the Cookie menu changes every week. read more

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Waiting times and long lines are no longer. When they first opened, there were a lot of hype and long lines. I passed there a few times but opted not to wait. Having lunch next door, I noticed no lines. So after lunch, we ventured into Crunbl. There were no lines, no wait, and was greeted immediately. I was given a description of the cookies I was interested in. We ordered four different cookies. I tried the strawberry. The frosting, yes, it was like cake frosting was enjoyable, but the cookies itself were ok. I prefer crisp cookies. These were soft. The cookies were beautifully decorated. Bottom line Service Excellent Decorations Excellent.. Frosting Flavor Very Good Cookie Average ENJOY read more

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Let me start by saying I love crumbl cookies and the rotating flavors, especially the seasonal ones. I also like their point system I feel like it's very quick to recieve free rewards like the one I got today and of course their birthday cookies are a special treat. I do feel that because of the kiosk that the service is just not very friendly. No one says hello when I walk in, or if the kiosks are busy there isn't someone willing to check out at the register and when I receive my order the workers just don't seem friendly. I'm not basing it on one experience either. With that said, it's usually best to just mobile order because I do really enjoy their cookies! read more

Crumbl - Kapolei - Pumpkin cake - Bakeries Near Me - Kapolei, Hawaii

I have been following Crumbl on social media ever since they opened here and I have to say, the hype is real! I've actually had Crumbl 3 times but, the first 2 times were gifted, this was my first time actually coming to the store myself. I must say, coming into the store vs ordering and picking up is a totally different experience! I loved that they not only that this week's cookies but last week's tooo! It's so hard to get the cookies you want to try when they change weekly. I was so excited to mix and match the current week's specials and last week's! The first time I tried Crumbl was for my birthday back in February and they had Key Lime Pie on that week's cookie line up. That was DELICIOUS!! Their pie cookies are the best! I'm not even a huge key lime pie person (my mom which is the person that ordered them! lol!), but it was just the right amount of sweet and sour, the base tasted like a soft graham cracker crust and it even had a slice of lime on top. The next time was the week of Mother's Day and they also had a really good line up that week! Mother's Recipe was soo good and packed with flavors of pb, oatmeal, and chocolate. They also had Lemon Cheesecake and Hazelnut Mudslide. Their cheesecake cookies are sooo good too! I personally love hazelnut so I really liked that cookie too! Most recently, I went into the store and picked the ones my hubby and I thought sounded good. We went in with every intention of getting a 4-pack but, when we saw there were 10 flavors to choose from, hubby was like we're getting a 6-pack. We decided on: Galaxy Brownie, Blueberry Muffin, Mallow Sandwich, Raspberry Cheesecake, PB ft Snickers, and Skillet Cookie. I wasn't sure about the Skillet Cookie one but the kind worker suggested. My favorite was the Mallow Sandwich. It was sooo good! I moist and soft Oreo cookie. It was still soft even after refrigerating. My second favorite was surprisingly the Skillet Cookie. I don't know how they did it but, the vanilla bean mousse somehow tasted kinda like whipped ice cream. It was sooo good! I'm still waiting for the PC location to open so I can get my Crumbl fix more often! Lmk if you know when it's opening! read more

Crumbl - Kapolei - Cookies available for today! So many options! - Bakeries Near Me - Kapolei, Hawaii

I did an online pick up order for half hour window. Online you custom what cookies you want in each box. Arrived at ten minutes past the window, didn't leave with my cookies (2 boxes total) until about 30+ minutes later. Open the boxes to find that instead of one of each cookie in each box that I ordered, I found three types of cookies in each box, 2 of each. I had ordered these as a thank you to some nurses and had to rearrange them. Idk what the point of online ordering is. Store wasn't at all busy, two workers there. Couple guys came in to order some cookies and took them less than 5minutes to get out. read more

I don't care for overly sweet cookies, but this by far is my favorite of all cookies. If I could add 5 more stars to this review, I would. Loved it, and I'm almost tempted to get another before the week is over!! Their Blueberry Muffin cookie is also delish!!! read more

First time and I was impressed! Best cooookies!!! Freshly baked! Deff recommend! My kids love it!

I first found out about this place from reading a review from Darlene R. who lives in Canada. We were writing each other about the cookies and she found out that they had a location on Oahu. I told her that I would try it out. A couple of months pass by and the bestie tells me about Crumbl Cookies. He actually goes there and was willing to take me. Thank you so much! It's located at Kapolei Commons and is right next door to Genki Sushi. The store is small, but it's bright and clean. They bake all the cookies in house. The cookies are huge, but for the price it should be. It was $4.98 for a single cookie, $16.23 for a box of four, $24.98 for a box of six or $42.48 for the Party Box of 12. I got the box of six with French Silk Pie, Snickerdoodle Cupcake, Cookie Butter Lava and Chocolate Peanut Butter Puffs. All four flavors were yummy. Yes, they were on the sweet side but they were so good. I usually like my cookies crunchy, but these were soft. However, calling it a cookie is deceiving. It's actually more of a cake in texture. My hubby and son loved it. They ate it all up, but I got to sample all four of the flavors. They rotate different flavors, so I have to go back and try the different ones. read more

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Now I've always been a fan of Crumbl since I found out about them so I was thrilled to see a location in Kapolei! (Soon to be one in Pearl City!) Crumbl always has such friendly workers, a great welcoming atmosphere, and clean store front. The service is always fast. I usually order on the app or in store on the kiosks they provide. Make sure you enter your phone number to earn "crumbs" if you're a frequent Crumbl visitor to earn free cookies and other goodies. I stopped by on my birthday to get my free cookie and it was so worth it. The peppermint brownie was great, a chilled cookie which I like, pretty sweet but flavor was spot on. Some weeks are better than others but I love them regardless! read more

Crumbl - Kapolei - Peppermint Brownie - Bakeries Near Me - Kapolei, Hawaii

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Delicious dessert and all different type of flavors every week. But the Dubai brownie with strawberry should be every week flavor.

Love the weekly menu! I always looks forward to their specialty cheesecakes and tres leches

Well good grief.. there goes the diet!!! HOLY SMOKES these cookies were indulgent!!! I have to say, I love sweets but tend not to be a cookie fan. These changed my mind. Sinful is all I can say! We bought a variety pack and ALL of the cookies were amazing. I do feel these cookies are meant to be shared. You could probably share with 3 other people, they are large! The best thing is, I put the leftovers in the fridge and they were even BETTER the next day. So grab yourself a cookie and take little bites every night! Sweets in moderation- A-OK and highly recommended in my mind. lol read more

Crumbl - Kapolei - Bakeries Near Me - Kapolei, Hawaii

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Love love love CRUMBL! Love that they open at 8 am Monday to Saturday. Love smelling all the freshness baking before I float into line at the store. Love the cookie cutter. Love the pink box. Love the variety each week. Love seeing families come in for breakfast and enjoying a filling and a bottle of milk. Love the super helpful the crumbl team. Oh! And I love the rewards program and getting free cookies! I think you already know that Crumbl deserves 5-stars for every now experience I've had here. read more

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Okay so I decided to download the app and ended up ordering delivery and omg how dangerously yummy. The delivery service was great we didn't have to wait long. The delivery came nicely sealed and warm. We have gone in Crumble physically and it was nice and quick the smells of the yummy cookies are wonderful the quick in person service. They don't open on Sundays that's the only negative but it's fine. read more

service and quality were great! def would recommend coming back.even took from oahu to big island and it was fine

I like the modernized ordering via the iPad and capability of ordering online or via and eats service. The products are basic tasting products. Seems like the cookies could be baked a little longer, more crunch to the cookies would be nice. We ordered the basic chocolate chip and brownie cookie with peanut butter topping. The brownie cookie was great, like a slightly chewy brownie with peanut butter on it. It's not sweet, which I like! We also ordered the s'mores cookie which looks like a 2-layered cake (yellow and chocolate) with granola crunch and a marshmallow frosted top. Took one bite and that was enough, very sweet and the cakes quality was like eating it right out of an Easy Bake Oven! Well that's what it reminded me of. LOL! Service was great and the cookies were packed pretty fast being that most cookies were premade. Would I come back? Probably not since I like my cookies crunchy! read more

Crumbl - Kapolei - S'mores, chocolate chip and brownie cookie with peanut butter topping. - Bakeries Near Me - Kapolei, Hawaii

We had one of each and shared delicious if you want sugar cookie crumble's the placefyi no bathroom lol it also came with utensils and napkins so we cut it and shared read more

Crumbl - Kapolei - Yum - Bakeries Near Me - Kapolei, Hawaii

Excellent cookies! Just as good as home made at Mom's house but you dont have to fight your siblings for the last cookie! Crumbl will make more to order! Excellent service! read more

I love the concept of Crumbl Cookies and how the menu changes every week. This week, I got their Smores cookie, and it was delicious. The quality of the cookie is great, and their service is always so quick. The workers are always HUSTLING. I love to see that! My only concern is the flies. There were a few flies around the shop near the cookie dough. It was a bit unsanitary. Corporate/management should invest in those fly fans to get rid of flies. Other than that, amazing job. read more

Crumbl - Kapolei - Smores Cookie - Bakeries Near Me - Kapolei, Hawaii

I kept seeing their boxes (empty) at work and wondering what the big deal was, so when I saw this place I figured why not stop in and see for myself. The prices are pretty high, but I figured why not treat myself. They rotate most of the cookies on a weekly basis with I believe one cookie that they keep constantly is the milk chocolate chip. Given this and it is cheaper to buy more, so I ended up buying the box of 6 (1 of each to try....don't judge, appreciate as you got this Yelp review to read). The flavors of the week were: milk chocolate chip, nilla bean cupcake, strawberry crumb cake, peanut butter and jelly, cornbread, and classic pink sugar. The cookies are pretty good. Given the price and the healthiness of the cookies it will be a treat, but not an everyday/week experience for me. If you want to see the flavors of the week go to their website: www.crumblcookies.com read more

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