Quick and easy to get too many cookies but they are delicious. Just wish they would use less food dye

Horrible service. No customer service. Employees look miserable. Faulty app. Way too much reliance on technology; automation does not, nor should not replace humans. Ever. Corporate customer service is pathetic. It's my assumption there is no focus on CX, only profit. If there are not significant changes, they will go out of business. If you are looking for a cookie product, shop elsewhere. If you are looking for an investment opportunity, look elsewhere. read more

We love Crumbl Cookies. The sugar is always good and the rotating menu of cookies is nice. They are expensive, but 100% worth it. read more

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Love this store! It's the first Crumbl to open near us and has been around for years. I love supporting this female-owned business!

delicious cookies and fast delivery! I always order cookies for my clients just because. crumbl is a time saver. Thanks

Best cookies. I always love to eat them with my friends! My favorite cooki is milk chocolate chip

Good cookies. Convenient and the hours are great. The location has a clean environment.

They serve Pecan pie cookies. Need I say more? They are to die for! I also love their banana cream pie

I love this store. Very dependable. We just tried delivery and it was so easy and pain-free. Thank you!

Stopped here on the way back from a hike at Mt Nebo and completely satisfied my hunger. We got the chocolate chip, the mallow sandwich, red velvet, and the cinnamon fry read. And wow they were all so delicious. Obviously can't eat all of those or I would get sick, but they are easy to cut and enjoy a bite of each. Shared with my a neighbor and they enjoyed them as well. Definitely a place I would go to again, but not something I would purchase often just because the cookies are very rich and heavy. Definitely recommend! read more

I'm a sucker for a good cookie. Always satisfied with Crumbl! Service is always spot-on.

I've been hearing a lot about this place all summer and I was excited to get a chance to try it this afternoon with my kids. We arrived to see there were five cookie options. You can get a single cookie for $3 or a box of four for $10. We opted for the box and tried four different cookies: chocolate chocolate chip, a sugar cookie, chocolate chip, and a Nutella special. Overall, the cookies were fine but nothing special, with only the Nutella one really standing out. The sugar cookie was actually pretty dry with a forgettable frosting. So at $3 a cookie--even $2.50-you are paying too much. I really struggle to find the appeal here beyond the size of the cookies (each one is 4-5inches across) because otherwise the quality is about what you could make at home with a store brand refrigerated cookie dough. Salt Lake has some really stellar cookie shops and this...is not one of them. read more

Crumbl - Draper - Bakeries Near Me - Draper, Utah

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Staff was extremely welcoming and cheerful! Great service! Cookies were made well and looked beautiful.

Great variety of cookies to choose from on a weekly basis. The staff are very friendly and have great suggestions.

I stopped in on a rainy day because I've heard so many good things about Crumbl Cookies! When I first walked in, I got hit with the smell of warm chocolate chip cookies and also welcomed by a very nice worker. I didn't realize they had special cookies for certain weeks so I'm definitely going to come back to try the others. The cookies were warm and my sugar cookies were iced in front of me. These cookies were so sweet but so good. Can't wait to come back. read more

Crumbl - Draper - Sugar Cookie, Chocolate Chip, Oreo, Cinnamon and PB Cookie! - Bakeries Near Me - Draper, Utah

Love me some crumbl cookies. Always a great treat or surprise delivery for friends or family.

Great cookies and ice cream. Love that their cookie line up changes weekly. Just got the new cinnamon roll square. Pumped to try it.

I travel a lot and one thing I look for is a good cookie. After all, cookies are my cryptonite. Crumbl Cookies is a top 3 best cookie I've ever had in my travels. The cookie is a little crisp on the outer layer but as soon as you break it and get into the cookie - it's soft, gooey and full of flavor. Dense and rich of sweet ingredients is what a cookie is all about. The frosting is well balanced in terms of heaviness...you don't want a heavy frosting - light(er) and fluffier is just right, which is Crumbl Cookies attack. Excellent cookie that hits the sweet spot. Unfortunately, I was in just for a quick trip so I didn't get to try many other flavors but I got a pretty good sampling. Awesome job Crumbl Cookies! read more

Crumbl - Draper - Bakeries Near Me - Draper, Utah

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Delicious, one of my most favorite is a Keylime cookies! They are always so fresh and keep well in the refrigerator for several days!

This was my first time here. Cookies are my favorite dessert, especially chocolate chip cookies. Since it being my first time, I decided to try everything they had. I got the party box which includes 12 cookies for $25. I got two of each. Today they had lemon, chocolate chip, chocolate, cinnamon roll, regular sugar cookie, and muddy buddy. My favorite is the cinnamon roll and the chocolate chip. I love everything lemon. So naturally I was very excited to try the lemon. Not going to lie, I was a little disappointed. It's not that it wasn't good, it was. In my opinion, it needs to be stronger. It taste like a sugar cookie with a hint of lemon. Put more lemon, all the lemon! I want my face to pucker if it says lemon. The chocolate chip is great, really sweet. I can only eat a quarter at a time and it's delicious with milk. The chocolate was pretty standard, great if you like to go over the top with chocolate. The cinnamon roll was AMAZING! It has cream cheese icing and top with cinnamon. Best cookie they offer! The regular sugar was similar to the cookies they sell over at Swig. Not disappointed but not my favorite. Lastly, the muddy buddy didn't know it had peanut butter. They should probably make that known for people who are allergic. I didn't like the flavor or the topping or the texture. Service was fast and friendly. At least with the girl in the front. The two girls in the back looked really sad and unhappy. Now after trying everything, I think next time I will just get cinnamon roll. Only because you can get chocolate chip anywhere and I don't want to pay for the other cookies. read more

Crumbl - Draper - Bakeries Near Me - Draper, Utah

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Went to Crumbl on a Friday. Everyone stayed 6ft apart. I got the 4 sm ice creams for $10&change. I also got Chocolate Chip cookies (3) & PB Nutella (1). I captured photo of poorly executed PB Nutella frosting but despite that, I have this place 5 stars because it tasted fantastic. This location along with others that I've been too (Draper - this one, Riverton, West Jordan) they have all been clean and they have friendly staff. Please don't change! I can excuse failed frosting but don't change your quality of service, speed and cleanliness. #HatsOff to you guys. read more

Crumbl - Draper - Bakeries Near Me - Draper, Utah

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Amazing! I ordered a dozen cookies to bring back to east Texas. I tried these last year and my favorite was the coconut lime sugar cookie. They didn't have it this time around so I am gonna try Churro, peanut butter and jelly, and their chocolate cookies! They were served warm. read more

I ordered curb side tonight before I left my house I got there and the kids were sitting on their phones and 6 of them couldn't get my order out and it took almost 20 mins for me to get my order. if you get curb side just walk in and get a box. It took way too long and they were obviously not in a hurry to get my box done. They're just standing around read more

Great cookies!! They are always warm and delicious. We love getting cookies delivered

I ordered 3 dozen cookies to be picked up Friday, February 25th at 2pm. I placed the order on line 24 hours prior to pick up. I arrived at the location at 1:55 and they told me there was a 16 minute wait for the chocolate chip cookies. I was not happy but said ok and proceeded to wait. At 2:30 I asked where my cookies were as I needed to get back to work for a meeting. Finally at 2:40 I received my 3 dozen cookies. What a joke. I asked why they were not ready at 2:00pm and they said they package them fresh to order. I placed my order the day before so I did not have to wait for them to be frosted and decorated. I paid over $100 for 36 cookies and was late for my meeting. They were not short staffed, they had 5 people working. Just completed unaware of what is going on. Several other customers were also waiting. HIGHLY DISSATISFIED!!!!! read more

This could, in fact, be the greatest cookie store in the world! Please get yourself to this establishment asap

Cookies are always delicious! The variety is everything you can ask for. The service is always amazing and the workers greet you

There aren't any cookie only bakeries back in the western burbs of Chicago besides commercial ones like Mrs Fields or Nestle (there's cupcakes, bakeries, pies, bundt cakes but not cookie only that I know of. In Chicago they do I'm sure but not the burbs) so for my first cookie only bakery experience this was amazing. . The cookies were packed in a cute pink box, they were warm and smelled heavenly. I got peanut butter and it literally crumbled and melted in my mouths. I also got chocolate chip and sugar, but right now this peanut butter is the winner.. so ooey gooey peanut buttery inside and so delicious. I'm kind of glad this isn't local in my hometown I would be here pretty often. read more

Crumbl - Draper - Cookie flavors - Bakeries Near Me - Draper, Utah

Cookies are delicious as usual. But the staff the last 3 times I've been here have been insanely rude to me and my wife. Tonight I tried to pay with cash and they said "we don't accept cash" and when I said "that's all I've got" he said "oh well" honestly incredibly rude. It wasn't even like I was getting 1 cookie I was getting 8 cookies. I honestly don't know how they can keep doing that. Based on previous reviews this isn't the first time this has happened. So if your paying with a card sounds like you'll be fine. Don't take cash you might offend someone. Guess I gotta travel to a different Crumbl or dessert place. read more

Delicious cookies! They literally crumble in your mouth the line moves really fast, so don't be scared if you see a long line. I with they had another package size between the box (4 cookies) and the party box (12 cookies). All in all though the cookies were delicious. I'd definitely go back! read more

Crumbl - Draper - Bakeries Near Me - Draper, Utah

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I showed up and 9:55 tonight to get my family and I some cookies and ice cream. I guess 9:55 is the new 10:00. The doors were locked and everyone one was acting like I didn't exist. I knocked on the doors to see if I could get someone's attention. I guess I'll take my money to Bahama bucks!! read more

Crumbl - Draper - Bakeries Near Me - Draper, Utah

Best cookies ever. I love the variety and choices each week. Great service too. Grateful they offer curbside pickup, delivery, and in store pick up. read more

Draper, UT: My family was gifted a party box from Crumbl that was filled with four delicious cookies: a Biscoff cookie, a peppermint bark cookie, a chocolate chip cookie, and a sugar cookie. The cookies were packaged in a lovely rectangular pink box that very much appealed to my millennial self. Because I did not purchase these cookies, I cannot speak to the customer service. As a former Draper citizen though, I can assure you that the location is easily accessible, with two entrances off of 1300 E and the parking lot has a decent amount of space. As with most businesses is Utah, Crumbl is not open on Sundays, which is a little saddening because I think they could make beaucoup money delivering on the day of rest. The cookies at Crumbl locations are massive - it took me and my mother a few days to finish off the cookies (thankfully they remained quite fresh once we transferred them to Tupperware). At $10.00 for a party box of four cookies, I think this is a reasonable deal and would make an excellent and cheap hostess gift. I also appreciated the size consistency between the cookies. The only reason I can't give this location a solid five was that all of the cookies did not appeal to me. The sugar cookie was absolutely divine and I thoroughly enjoyed the peppermint bark. I do think the Biscoff cookie was a let down (and I'm a Biscoff lover!) and despite the chocolate chip cookie being the reason behind Crumbl's fame, I was left a little underwhelmed. Again, though I was gifted these cookies, I do think I will be making a stop at my local Draper Crumbl for another sugar cookie (or possibly get one delivered) as those cookies are truly what sweet tooth dreams are made of. read more

I'm giving this place three stars because of the point of sale service. On my last two visits I was asked for a tip by one of the young ladies working the counter. She asked me both times if I would like to leave a 20% or 25% tip for the staff. I find this highly offensive and intrusive. You want a tip for placing 4 cookies in a box? It's one thing if you would like to leave a tip jar out for cash tips but you don't tip the cashier at Walmart. Why would you tip a Crumble cashier? Tipping is reserved for people that wait on you at a sit down or dine in style restaurant for and hour or two. This is the equivalent of begging for money and I would just as soon give money to a homeless person on the side of the freeway. This is a poor business practice. I hope Crumbl as a national company can correct this policy. read more

The sugar cookie is the best cookie I ever had in my life. Thankyou for existing Crumbl Cookies! read more

Crumbl - Draper - Sugar cookie - Bakeries Near Me - Draper, Utah

Sign at the counter says no cash accepted due to protecting health if employees and customers due to covid, however, the only means to order is buy a small tablet size screen , that everyone has to touch, and a card dock that everyone has to handle, and through 10 customers, never sanitized once. No one mans the counter, almost impossible to get anyone attention, the two people working in back totally ignored us trying to get help. At the overpriced status of these average cookies, customer service at the counter should at least come with the price. Stated as the best cookie in the world, management needs to understand that oddly paired flavors and unusual taste do not make it the worlds best, not using subpar prepackaged cookie mixes , not using subpar quality ingredients in general make a quality cookie. read more

Not anything special. Sugar cookie: they gave it to me practically frozen. Chocolate chip cookie: was pretty good. Why 3 stars? Service: They. Took. 4. E V E R. to give me 2 cookies. They even served the guy who ordered AFTER me first. He ordered a party box (12 cookies) and you're making the customer before wait? Then the person who charged me kept trying to sell me the more expensive box. When I said no, I swiped my card and after accepting the damn total, it asks me to sign up for the spend $100 get $10 off and because I said "done" it was too late to go back. Then the employee said, "sorry, it's too late to go back." Taste: The sugar cookie was as hard as a rock and was ridiculously cold. The chocolate chip cookie was good but again, nothing special. 2 cookies and 1 bottle of milk later, I spent almost $9 for an average experience. I'm glad I didn't sign up for the points thing because I won't be back here. To the people who are ordering the $25 party box, I pray that you're tasting these cookies prior to purchasing them. read more

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Absolutely couldn't believe the poor service. Walked in shortly after another customer. We stood and waited over 5 minutes with no one acknowledging either of us. At least 5 employees ignoring us while we stood patiently waiting. Don't know how the cookies might have tasted though they looked good, hence the one star. Otherwise it would have been Zero! read more

I love Crumbl cookies, but I think this particular location isn't ran well. I was in the other day and one of the employees was yelling in the face of another one of the employees, that looked quite a bit younger, to shut the f*** up and said it a number of times to him. I was rather uncomfortable with his language and it seems like the other employees were as well. I'm not sure if he was a bit unbalanced, but regardless, I think it's rather inappropriate to be saying the F word in front of customers and to be speaking to other employees that way. I ended up leaving without purchasing any cookies because I was so bothered by the environment. I will be going to another crumbl for my cookies in the future. read more

I have spent enough money here to get multiple free boxes. I would say they have one good (not great) cookie - the coconut lime. Most cookies I've tried have been under baked and lacking. I don't get the hype. read more