Convenient location, clean location and friendly staff... I prefer the minis over the single cookies, in my opinion bajes better, none the less, always a great taste read more

Definitely not what I expected in a cookie. This is just like the texture of Black & White cookies, which I'm not a fan of. Service was good, very friendly staff. They make everything right in front of you, which adds a few brownie points. Very open and clean location Priced pretty high compared to other shops and the texture is cakey vs the Cookie Crisp read more

First time ever going to Crumbl. Great customer service, was greeted as soon as I walked in. Placed my order via the app and it was super easy to use. Once I walked in, was greeted and asked if I placed my order online, only had to wait a few minutes while they finished up my orders. Although a little pricey, cookies were delicious. Some were a little sweeter than expected but they were delicious! I got a tres leches cake as well, it was good, not too thrilled about the cinnamon but it was good. Loved the friendly service, prices a high but cookies were huge too! Great overall! read more

Crumbl - Clark - Bakeries Near Me - Clark, New Jersey

See all

Absolutely nothing great about this location. The customer service was non existent. They all look like and act like robots. Huge fire and parking hazard for the company over crowded store and parking lot. The cookies were average to below average. We got pick up but no one was helping walk ins. The store appears like a mental institution. Hard pass. read more

Crumbl - Clark - Maple - Bakeries Near Me - Clark, New Jersey

See all

Blue cheesecake was AWFUL. Proportions were off and the actual cookie seemed underbaked, not as bad as last time, but still noticeable. 6/10 Vanilla crumb cake was AMAZING. The way the cream anr cookie would melt in your mouth was great. The taste was also just better then aver read more

Crumbl - Clark - Left is birthday cake and right is smores - Bakeries Near Me - Clark, New Jersey

I love cookie crumble me and my family visit every weekend . the cookies are always tasty and the staff is awesome

Worst Crumbl location ever! No one to help you in the front, and only 3 cookies available! I've been waiting over 1 hour for 1 snickerdoodle cookie! Go to another location! read more

See all

Shocked by the low rating, the cookies here are great. I remembered when it first opened, the lines were super long, even if you preordered them. I decided to wait a bit until the hype died down. Now there are barely any lines anytime I come in. The flavors change weekly, except for the chocolate chip one, which is always on the menu. I personally love to check out the weekly cookie menu, there is always something in it that I like to try. My personal favorite is salted caramel cheesecake and of course, chocolate chip is always the star, especially when they are warmed up. Service can be hit or miss, hence the four stars instead of five. Sometimes, they are super warm and friendly, other times, they are stand-off and make you wait for awhile even though there isn't another customer. Overall, I always look forward to trying their cookies, can't wait for next week's menu! read more

See all

As you walk into the place, you can smell the freshly baked cookies. It's intoxicating. They have a good amount of options that make it hard to choose. The staff is extremely friendly and accommodating. The cookies are good but not great. They can be a little too sweet. That's coming from a 9 year old boy so it's saying something. I happened to like my toffe cookie but it is on the sweet side. They are also a bit expensive but they are huge!! read more

See all

OMG... perfection. This cookies are so good. I love how the cookies change every week. The workers at this location are kind. When u walk in u love how the walls are pink and u can see all the dough and cookies being made. Over all I would give this place a 9/10 read more

I was a little hesitant in trying this cookie shop when one of my friends told me about it. Staff: The staff here look like robots and do not smile, greet, or thank the customers. They just take the customers' orders and then the customers wait for the orders to be ready. I believe that the customer service here needs to be trained over again. They do not give you a receipt when you pay with card or cash. Cleanliness: It is beyond hot in this shop and there is no air conditioning while the customers are waiting. You can see cookie pieces/crumbs on the floor behind the cashier. You can also see used gloves on the floors as well. Wait: It is ridiculous that customers have to wait about 15 to 20 minutes just to order. Then we are told that they are out of certain flavors leaving us with only two cookie flavors to choose from. It is also ridiculous that we had to wait an extra 10 to 15 minutes just to wait for the two cookie flavors to be prepared by the staff. Milk Chocolate Chip: This was a huge disappointment as there was no milk chocolate taste to it. Also, you can taste the dough from the cookie and when you look at the cookie after taking a bite you can see that it was not baked/cooked all the way. Galaxy Brownie: This was horrible as this tasted as if they just mashed a bunch of junk together. I do not even know what this is supposed to taste like as the named is deceiving with no brownie taste. Rocky Road: I am confused with what this is supposed to taste like as well. I tasted some nuts that are on top I assume. This also seemed like it was mashed together with some junk and was not baked/cooked all the way as well. My friend's dad got a stomachache after eating this. Overall: This place is over-priced with cookies that are not baked/cooked all the way and is a waste of money. They need to retrain the staff with customer service and take some basic baking classes. It is horrible that they are selling cookies that are not baked perfectly and has no taste to it. I will definitely not come back here anymore after this horrible experience. read more

See all

I LOVE COOKIES. First visit and super excited absolutely this cookie place. I love this weeks flavor and excited to try the marshmallow one. I'm a bit bummed that they didn't have the fruit one, but they were still good. I also bought the cookie cutter, such a good buy! read more

See all

Crumbl is super hit or miss with me on the rotating flavors. I feel like I usually really enjoy about three out of the six unique cookies and, to be honest, that's just not enough for me personally to justify consistently returning for new flavors considering how pricey the box of baked goods is. When they're good, they're really good, but when they're not, it's just kind of disappointing. The staff is super friendly and make sure to show you your order before you head out of the door to ensure accurate cookie count and flavor selection. This specific location was really tiny, with most of the space being where the employees were working behind the counter. Overall, this is a very divey snack spot and would recommend coming when they have flavors that really interest you. read more

See all

I have never heard of a cookie store that doesn't accept in person orders because of "high volume" lmao. Last time I came here they literally said "we ran out of cookies." Today they weren't taking in person orders. Only online orders because they were busy. That can't be a real business model right? Let's not allow people to come and buy in person. Won't be going back there. Good cookies but poopy service. Hire more people man. read more

Tried the fruity pebbles and milk chocolate chip. Cookies are giant, taste like undercooked cookie dough and had a similar taste to the refrigerated stuff you bake off from the supermarket. The base of both cookies tasted the same, as though chips were in one and pebbles topped the other. Steep price for blah cookie. Must order from app only. Located in the Whole Foods shopping center. read more

Crumbl - Clark - Fruity pebbles - Bakeries Near Me - Clark, New Jersey

See all

Customer service is non-existent at this store. I went in to buy a gift card. Apparently this request was a huge inconvenience. The staff member who finally deigned to speak to me responded by saying "You want a WHAT?". Then dismissively waved in the direction of the cards and the self -serve computer screen. It seems that the staff here are only trained to put pre-ordered cookies in boxes and hand them to people. I've never experienced so much rudeness and hostility over such a simple request. Look forward to NEVER going back. read more

This is not the place to go buy cookies if you are on a budget lol, but the cookies are priced accordingly with similar shops in the market. The cookies are always baked well, and very tasty. Any given day they will have six different cookie flavors to choose from. My main complaint is that there cookie menu changes often (weekly I believe). So if there's a cookie you really like, chances are you wont be able to get that flavor next time you go. read more

Very sweet staff great location always fresh very clean love this place I highly recommend it great service

Overpriced. These are not worth around $5 for a cookie. You can get much better premium cookies for a similar price at other places (Bang in NJ, Levain, etc). They are fairly big, although not as massive as some of the competitors. Taste is ok. Choc chip was very ordinary. Vanilla was better, but still nothing special. As some of the other reviews mention, they seem to be going for an under cooked texture. On the positive side, there is ample parking! read more

There cookie are very delicious and I recommend trying the milk chocolate chip or the pink classic sugar cookie

My kids favorite cookie ...love the easy pick up ...change in menu is fun too Everyone gets excited when we show up w the pink box! read more

Decided to try Crumbl after hearing all the hype for a while, and I was unfortunately disappointed. The store goes for a minimal aesthetic, and they have a rotating menu with their currently available cookies on display. The place was very crowded, so it took me over 15 minutes to get my cookie after ordering. I was really excited to try the carrot cake cookie, especially when I saw how thick and soft the cookie looked, which is how I usually like them! For my taste, it was cloyingly sweet and pretty underbaked - and I'm someone who doesn't mind taking my baked goods out of the oven a little early for an extra chewy feeling. I wish I could get behind the hype, but I'm not that upset that I won't develop the habit of paying $4 for these cookies. read more

Crumbl - Clark - carrot cake cookie - Bakeries Near Me - Clark, New Jersey

Store is clean but it's like you're invisible. You can be standing at the counter and no one even looks up at you. They call your name and leave the box on the counter for you, open, and walk away, without any eye contact and you're thinking, do I just leave now? read more

I stopped by crumbl cookies on my way home after work. I heard a lot about this place from some co-workers, so I wanted to give it a shot myself. I went with a 6 pack of different cookies tasty they were offering this specific week. I like that they such up their flavors too something different each week. I really enjoyed these cookies. They are nice and large, so you get your money worth for sure. You only need to eat one, as they are filling. My favorite 2 that I tried were the chocolate peanut butter one and strawberry cheesecake one. But overall, from the ones I tried, they were all good. This is a fun cookie spot, and I recommend all to give them a try. The cookies were very fresh and moist and just delicious. read more

Crumbl - Clark - Mint Chocolate Brownie Cookie - Bakeries Near Me - Clark, New Jersey

See all

I don't really have a choice when it comes to locations because there aren't many in NJ! Luckily this one is on the way home from my office so it's a nice little treat in the afternoon. It's located probably less than a mile off the parkway. If you know this area, you know how crazy driving around here is. It's congested with people all the time. This is the type of place where you're just "running in" to pick up cookies, but sometimes I've had to park a bit away and walk. The cookies are always ready when I order ahead using the app, which you should always do! The cookies themselves are good, but there have been times where I feel I was not given the appropriate amount of toppings on the cookie. The staff is nice and always welcomes you when you walk in. Inside is just a counter really, but you can see fully into the back where they are baking the cookies. It smells so good you will not be able to leave without thinking to yourself "should I get another one???" read more

Service was okay, waited a few minutes to get someone's attention to ask a question. As more people started coming in they were moving slower so I then waited about 15-20 minutes for my order. When I got my order it was done messy and unable to be eaten by hand so I asked for a fork which they did not have. Though the people I did talk to were very nice. read more

I've never heard of this place so I stopped in on the way to my cousins house cause you know you can't show up empty handed. $40 for a dozen cookies???? I got 2 to try them-$10. They were big but not great and the insides were like half raw. Now I like a soft moist cookie just as much as the next person but this was practically wet inside. I went around the corner to the Italian bakery and bought a pound of cookies and a variety of 9 chocolate covered pretzels for half the price of a dozen cookies at Crumbl. Don't waste your money. read more

See all

I ordered this for a late night snack. I found it annoying and odd they charge $19 for four cookies but bought them anyway because I'm fried. When i received them I thought "these cookies are huge! That's why they're $4 each". When I ate them I thought...."so not worth it" This is just a big basic cookie that wasn't fully cooked read more

See all

This is the second Crumbl location we've tried (the first was Bridgewater), and unfortunately, we had the same disappointing 1-star experience at both. The store was crowded and chaotic, with frustrated customers and unfulfilled orders. If you pre-order, give yourself an extra 2 hours because they won't have your order ready on time. Left empty handed, again. Do not recommend. read more

These cookies are very beautiful to look at. They are very tasty but sweet. Need a nice glass of milk to go along with it. Perfect snack for a cheat day or two. Who's counting. read more

Crumbl - Clark - Bakeries Near Me - Clark, New Jersey

See all

The food was perfect fine, the service was not. They watched as we ordered our food on tablets and then asked for a tip after not even taking our order. the ambience was not good as the entire restaurant was a kitchen with no seating or nice decor. read more

I have never seen this place as packed and chaotic as I saw today. It took me around 40 minutes to get 4 cookies. They did taste good but you can tell they were made in a rush as the box was very messy. read more

Located in Clark Commons on Raritan Rd next to the Aqua Tots swim school (the side with Michaels and Whole Foods, at the very right hand corner). Meh. Very underwhelming experience. Disorganized and shockingly industrial inside. I expected an actual menu or a bakery case but it was just a tray of the cookies at the register. I guess since the menu changes every week. No one was greeting or saying hi when I walked in. There were a few people waiting for cookies. Girl at the cash register wasn't paying attention. I ordered 3 cookies and by the time she entered my 3rd one, she forgot my first one. She couldn't explain the crumbl cream to me when I asked if it was cookie dough or ice cream. After ordering you wait in the pickup area which was crowded for someone to call your name. While waiting one person from the back yelled Welcome to Crumbl when people entered. Haha. Kinda ferocious greeting. Pretty expensive for what it is. $4.83 per cookie, so almost $15 for 3. They're not that big for the price. They're very cakey on the inside. Outside had a light crisp and inside was gooey. Nice texture and a nice way to appeal both crispy and chewy lovers. The dark dream was good but not as good as it looked, honestly could have been more chocolatey or more wow, it was very caky and the aftertaste is just like eating a square of dark chocolate, kinda bitter but smooth. Also got the chocolate chip and the berries & cream (only one served chilled other than the classic pink. All others served warm). I don't live in the area but happened to be up here so I came to Clark Commons just for this. Not sure if I'll be back. ‍ Updated because I forgot to add some pictures. read more

See all

I hate to give a Crumbl a low rating but the lack of cleanliness and inattentive staff made this an atypical Crumbl experience. I placed a mobile pick up order which was easy peasy. However when I walked in no one said hello and there was a woman waiting in line trying to figure out how to order behind a couple who had already placed their order and were just lingering around. Meanwhile while a staff member front was just chatting with a friend. I went to the pickup counter which was needed to be whipped down and was not acknowledged until a staff member brought out someone else's order. The cookies were amazing but I'll be going back to my regular location. I only came to this one because mine was out of one of the flavors of the week that I wanted to try so I don't know if I'll be back again. read more

See all

With the price paid per cookie, the taste cook use a little more "wow" factor. I would've preferred if the cookies were warmer to the bite. It's a tasty cookie, and decently soft. People that prefer the crunchy cookie experience may not get it here. There needs to be more flavor variety in the future. read more

See all

This location is always clean and the staff is always kind and diligently working to provide customers with these delicious treats!

No one acknowledged me when I walked in, I waited about 5 minutes for someone to finish what they were doing to ask what I needed. I ordered for pick up approximately 3 minutes before I got there and somehow my cookies were cold. This was my first time physically entering the store usually I order delivery but I thought I would have warm cookies because I picked it up... I was wrong. The 3 stars is because I really liked the flavors they had this week. read more

ordered my cookies in the morning time just so it would not be sold out like the last few times and my order was giving away and to top it off when I went to pick my order up I sat there for over 20 minutes while the boy who was giving orders out ask everyone behind me what they name was I had to tell him I was standing there for over 20 minutes just for them give my order away I read more

I think my obsession with Crumbl is beyond the average. I was SO excited when I found out one was opening close by! The customer service is almost always on point with being greeted and helped as soon as you walk in. When you order, I like that you get a chance to review your cookies to check they're correct. It's a simple, bright, clean, and upbeat atmosphere, which makes it easy to just walk up, order, and be on your way. I loveeeee the app! I enjoy the rewards program and I am quite a fan of mobile order! This helps make sure you're not waiting (it can get crowded sometimes) and you know which cookies are available. I love following Crumbl on Instagram to see what flavors they're making next. I like that each week is something different. The cookies are delicious! Since they're quite large, I've gone as far as purchasing the official cookie cutter that evenly cuts my cookies into 4 pieces. I store them in the fridge and enjoy them for a few days at a time reheated from the microwave. I can easily say Crumbl is one of my favorite and one of the best cookie chains. Check them out! read more

See all

false advertisement where you make your cookies look fantastic by pic and you get inside and it's a different cookie. I went back immediately at 9:19 PM Wednesday 6/20/24 and ask for the cookie to look the way the picture does and they all said their cookies look that way by picture. They also said they're not allowed to add onto the cookie all I wanted was more icing and strawberries to look like the picture. for the amount of money and wait not worth it! read more

Crumbl - Clark - What they advertise - Bakeries Near Me - Clark, New Jersey

See all