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Cruise America

2.7 (30 reviews)

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Joe M.

Overall experience was pretty good. Price: Wasn't as high as I originally thought. I paid $280 for 4 nights with an online promo code that I found online FRD300. Of course the price can go up depending on generator, propane use, miles overage, tax 10%, etc. Mileage: With the RV it comes with 300 miles. If you go over, it's $.35 extra each mile. I also bought an extra 100 miles for $35.00 since I estimated how far I was going round trip. RV size: I got the standard size (C25) that sleeps 5. There was only 3 of us so it was perfect. Security Deposit: The security deposit that they charge when you check-in is $500. When I returned the RV, minus the miles I went over I got most of it back. I was worried they might make up stuff or find something to not return my deposit luckily I had no issues. I only bring this up, is because I've experienced it with a different company and oh man what a headache that is. Just be sure to go through the RV thoroughly before driving off the lot & noting was damage was already there if any. Sewage: I drained both the black water & gray water at the campsite before returning the RV. However when I brought the RV back, I was told the cap is supposed to be left open and both valves opened. Luckily when they checked and opened the valves very little came out so they did not charge me for dumping fees. Thank goodness but something for all you that are new to renting rv from here to keep in mind. Cleanliness: When we got the RV, there was some sand on the over hang bed and in some corners. It could of been cleaner but wasn't too bad. I probably returned it cleaner than I got it. Gas: When I received the RV, it would of been nice if it was already at full tank. It was at 1/4 tank so a little disappointing that I already had to gas up. Maybe something they can improve on. Customer service: I worked with 2 different gentleman, one when checking in and another when returning the rv. Both gentlemen were professional, unfortunately I didn't catch there name's. I don't think either of them were wearing name tags or I would of remembered. The mechanics or service gentleman was professional and very friendly. I complained that the front windshield was extremely dirty and full of bug splatter. He cleaned it right away and asked if everything else was fine before we left. We also had small talk about my trip which helped. Again my experience was pretty good. I would probably try it again and would recommend it to others.

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Ask the Community - Cruise America

Review Highlights - Cruise America

My husband and I rented a Standard RV for two one way trips, between Evanston, Il and Los Angeles, CA and just returned.

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Giant RV - Logo

Giant RV

3.6(357 reviews)
1.9 mi

Our experience at Giant RV was absolutely amazing from start to finish…read more Carlos C. was the person who helped us purchase our RV, and he truly went above and beyond. He showed us everything -- Class B, Class C, trailers under 20 feet, 20-foot trailers, and even 23-foot options -- and had incredible patience throughout the entire process. We went back and forth for about three weeks because our family couldn't make up our mind. We were trying to find something that would fit both our lifestyle and our backyard space. Through it all, Carlos never pressured us and made everything feel easy and comfortable. Even with our daughter excited and running around, he never once seemed frustrated -- just patient, kind, and understanding. We finally decided on a 20-foot trailer and are so excited for the adventures ahead. Carlos is definitely our guy when we're ready to upgrade in the future. Dan gave us an amazing, extremely knowledgeable walkthrough. I felt bad because I had a million questions, but he answered every single one with patience and even shared great tips and tricks along the way. The walkthrough was seamless and made everything very understandable for a first-time RV buyer. If you're able to choose your walkthrough person -- Dan is the man! Jason from parts also helped us out and did a fantastic job with our purchases. He helped us prioritize what we truly needed now versus what we could get later, which made the process stress-free. Great customer service all around -- we'll definitely be back. Highly recommend Giant RV in Downey. Amazing team, no pressure, and a truly great buying experience.

From the moment we walked in Carlos C. Was kind,professional and answered all our questions. We…read moredidn't know exactly what we wanted.He made sure we saw different models of RV's and took our time deciding. He had a lot of patience and explained everything in detailed for us to make our final decision. We not only are very satisfied with our new Rv, but are very thankful that's there's people like him to help you guide through these big decisions. Thank you Carlos and we Will definitely be sending our family and friends to you.

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Giant RV
Giant RV
Giant RV

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Road Shark RV

Road Shark RV

4.9(168 reviews)
9.0 miGreen Meadows

We had an absolutely AMAZING experience with Road Shark RV. I think their website is down…read morecurrently, but that's only temporary - you can and definitely should still book with them (we certainly will be!). Ed and Arturo took great care of us, making sure that we had everything we needed, and even went over specific tips and tricks we could use to conserve as much power as possible since we were boondocking for the first time. Ed answered my billion questions over the months leading up to our booking, and made me feel very confident and secure everything would go well. Arturo gave us a great walkthrough of all the RV's features and really set us up for success. When you're talking with these guys, you know that they really care about you having a fantastic and easy time on your adventures. The RV was fully stocked with everything we could have needed - linens, coffee machine, kitchen gear, cleaning supplies, the works! I definitely did not need to pack so much, because it was clear that they had already thought of everything their clients might need. The RV was pristinely clean and didn't have a single technical issue. And the fact that they take Sunday dropoffs was a lifesaver! This was the first time we'd ever rented an RV, and the whole experience was so smooth and comfortable that I can't wait for another excuse to go on an RV trip. We definitely will be booking with Road Shark in the future.

8/8/24-8/11/24 Mini-getaway…read more My family and I are not outdoorsy people, but we decided to surprise my kids with an opportunity to glamp with a fancy RV. I did a lot of research on private rental companies vs. owner rentals. I really liked how luxurious the interiors were and how they offered delivery and pick up. It was more pricey but I wanted to be comfortable. I decided to give Road shark a try and it worked out beautifully. *One thing I did not know is how much additional rental insurance etc. you had to tack on with the rental. Besides that, the amenities were suitable for my family of four and my two fur boys. I checked in with Brett prior to delivery date to get some of my questions answered. He personally delivered the RV and gave us a run down of all the amenities and how to operate everything. I appreciated the accuracy of the yelp photos of the interiors. So many times you rent and find out when you arrive, the pictures were very outdated and what you get paid is not what you get. Not in this case. I paid for Wifi connection but they did not bring an ipad for connectivity. Brett apologized and said he would comp us for the Wifi charge. He told us we could just use our phone's hotspot and connect. It worked out nicely, and we had Wifi at the campgrounds. We were comped for it. Brett made sure we understood all instructions before he hailed an uber back to LA. Since it was out first time RV-ing, we went to KOA in San Diego to reduce anxiety. the drive was smooth up to 65 miles per hour. When we exceeded the recommended speed, things would start rattling and shaking. We quickly understood why we had to adhere to the speed recommended to drive. Other than that, my kids were very happy sitting in the back enjoying their onboard entertainment. When we arrived at the campgrounds, went pulled into our spot with full hookups. We took note the black water port did not have an adapter so we could not hook it up full time to empty. I texted Brett and he said we could either purchase a kit that would be reimburses or not empty it (and we would not get charged since no adapter). We later figured out a way how to manually empty as needed. Everything else worked well. I was extremely surprised at how well the convection oven/microwave worked for the kids chicken nuggets and corn dogs. Even though all the kitchenware was included in the RV, we still brought our own pans and disposable dishware. The beds were clean, freshly laundered sheets smelled great but did not fit the beds well (probably a common issue). It only comes with 3 sets of sheets and towels. Only two pillows which I also asked Brett about. He said we could purchase some and they will comp us for the cost. We survived without it. We took a shower the first night on the RV but then decided to transition to the showers in the building due to space. The onboard water temp and pressure was great. I did not have to worry about running out of hot water. The toilet flush pressure was also ideal to combat my husbands bathroom trips. No issues with the kitchen sink or any other appliances. The fridge was a perfect size for all our meats and frozen desserts. The car shades in front and the shades for the interior created a perfect environment for sleep. We really enjoy the outside LED light awnings. We utilized the camp ground picnic table and internet to eat dinners and watch movies around the campfire. Overall, it was a very pleasant experience. Brett had great communication throughout the trip and the last day as we came home. I let him know we were heading back and he let us know when he would be coming over to provide pick up. We got home, he came to pick up the RV, and he was on his way back to LA. About a week later I received the email about the $1,500 deposit scheduled for refund on our account, and he swapped the pick up delivery/fee with the Wifi charge. I highly recommend renting with RoadShark RV. We had a great newbie glamping experience. The price of a comfortable and newer interior rental made all the difference for me and my family. Thank you again, Brett for the awesome customer service!

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Road Shark RV
Road Shark RV
Road Shark RV - Prefect dining lounge, transforms into bed (42" x 82"), foot rest, large sliding window, with blackout and privacy shades.

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Prefect dining lounge, transforms into bed (42" x 82"), foot rest, large sliding window, with blackout and privacy shades.

Off The Grid Rentals - What you actually get

Off The Grid Rentals

4.8(40 reviews)
24.5 mi
$$

Highly recommend! We rented one for a long camping trip weekend with friends. We had 2 couples and…read more2 dogs with us and all slept comfortably. Very convenient to off road with and the kitchen set up and fridge was great. I suggest bringing your own utensils & cook wear items as they provide you with minimal. It gets pretty hot in the cabin part so be sure to sleep with one window cracked! The top piece you don't get too cold either as long as you have extra blankets or good sleeping bags.

I rented a rack top tent off the Costa Mesa location. It was an ok experience. The actual tent…read morelooks nothing like in the pictures in the website and it wasn't in good condition either. I wish I had been told prior to driving there about the condition of the tent. At first sight, the tent is very beat up at best. The top part has to be held by tie downs in order to hold with the bottom part. The latches don't work at the front. The top also had a huge dent and finally, the tent had a hole as seen in picture. I was told by Adam the tent was fully cleaned but we found trash inside. Some floss, gum wrapped in paper and some chapstick. This is a side business from his automotive main business so there was a long wait for the install and removal of the tent. It definitely served its purpose but definitely not worth the price.

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Off The Grid Rentals - Hole in tent.

Hole in tent.

Off The Grid Rentals - Full LED lighting inside and out!

Full LED lighting inside and out!

Off The Grid Rentals - ARB Fridge, Propane Stove and 30 Gallon Water Tank.

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ARB Fridge, Propane Stove and 30 Gallon Water Tank.

RV Sprinter Rental - Beautiful family camping moment with a clean, comfortable RV.

RV Sprinter Rental

4.8(42 reviews)
15.0 mi

Todd & Thomas are the best. Thank you so much for allowing my family and I to experience this cool…read moreRV rental. The fact that I didn't need a special driving license was a plus. It's easy to drive and all the functions work amazing. The RV was perfect and definitely wanna do it again . Having your own restroom, kitchen and place to sleep all in one place was so convenient and perfect. RV camping all the way! Here are my top experience with the RV aka Big Bertha. TV in the back helped with the long trip because my wife and daughter enjoyed some movies (DVD player only so dust off all the classics). Microwave & 2 top stove was great for cooking. The awning saved us during some rain. The Furnace at night keep us nice & warm (I suggest keeping the top fan on and open since it runs off of propane) All the storage space was perfect for blankets, luggage, and dish ware. The fridge was a perfect size for breakfast, lunch and dinner. :) The back couch turned into a super comfy King size bed that fit us 3 just fine with some extra elbow space. The list can go on and on. I can't wait for my next camping trip and I will definitely rent this RV again. All the best, Pulido Family

Had a spectacular experience renting from RV Sprinter. Selected the 22" Mercedes Sprinter camper…read morevan to do a road trip to Zion and Brian Head with another family. The space was great, onboard restroom and storage and cooking was a huge help. Can't wait for our next trip! The diesel engine got great mileage and once I got the hang of driving the oversized vehicle it was a very steady and easy trip. We banked 1200 miles in 6 days. Couldn't have managed it without this Sprinter van from RV Spinter easy pick up and drop off. Easy to text or call. Truly happy with the experience!

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RV Sprinter Rental
RV Sprinter Rental
RV Sprinter Rental

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Cruise America - rvrental - Updated May 2026

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