We bought one of their rental units at the end of the season. The owner Ed and his son Nick were…read moregreat to work with and very accommodating with what turned into a bit of a complicated transaction. Nick gave us a great walkthrough and I found his description of the unit to be spot on when we were finally able to see it. Thank you for a great transaction.

We've been bringing our 2 RV's here for repairs for the last 15 years--everything from electrical,…read moreplumbing, structural, to embarrassingly simple fixes... Where another repair shop would find an opportunity to "up-charge", they explain what I did wrong (and never call me stupid--even though I still feel stupid). This is one of those last family-run businesses where they treat you right--because they don't know any other way...

Absolutely horrible and unprofessional experiences throughout our entire claims process with them…read more Lack of communication , sarcasm from several supervisors and managers. Still dont have boat back and they have had it since November.

We purchased a new Imagine XLS last year and these jokers should be ashamed…read more First, I called about adding an inverter. They told me they would not do it unless I buy the inverter from them. OK. I get it. How much is the inverter? We don't know. We will transfer you to parts. Hey We don't know. We will get back to you. No call back. Ended up doing it myself. This year...apparently if you want the state inspection done you need to leave the RV with them for a week. I wanted to replace the awning fabric due to a brush up against a tree. Call Service "Dunno". Transfer me to Parts "Yeah computer is down; I'll call you back." Surprise! No call back. Bought the whole kit and caboodle of extended warranty garbage. Decided to cancel that two months after purchase. Took me reaching out to the finance manager multiple times and over two months to begin the three month long process of cancelling. Yeah these people are LAZY. Great until you have the RV, then you are on their own. How bad you say? Well, Camping World's service department is MUCH more helpful and willing to take my business. We avoided Camping World because of all the bad reviews but this place has them beat. Hope Meyer's goes out of business soon.

Jennifer was awesome....it was our first camper so we had alot of indecision...Jennifer was patient…read moreand never pushy so we ended up getting tge camper that was the best fit for my family. Was well worth the 2 hr trips to do business. Everyone at Wilkins were great! Happy customer!

From the owner: Welcome to Wilkins RV in Clay, New York. If you're here, you're probably looking for an RV, and…read morewe're ready to give you a buying experience unlike any other. We deliver a great experience to our customers, staying true to our small-town values of treating our customers fairly and keeping our word. You're creating a way of life that makes for special times the whole family will remember. Children will recall their first outdoor excursions like hiking, fishing, and hunting. Families will bond over shared meals around the campfire. Friends will rally around their favorite sports teams as they tailgate in style. Retired couples will share the joy of seeing the country, one state at a time. There's no end to how an RV can help you fulfill your dreams.

purchased a new Rockwood camper from seven-o's during covid and have been very happy with all…read moretheir patience and willingness to educate newbies. fast forward five years and the service from Fred saved our trip. As we were preparing to depart for a trip we realized we did not have battery power to our camper. we assume the power spike the night before during a storm caused this issue. Fred was awesome, after a few minutes of trouble shooting, the issue was resolved and we were able to depart for our trip. Thank you Fred. I would DEFINITELY recommend seven-o's to a friend and when we upgrade, they will be our first choice

Always helpful. Staff is great . They go out of their way . Locations near you. Rt 11 Cicero…read moreny. Good inventory available to look through

Wilkins RV is the BEST around. My husband and I are new camper owners and we have had our share of…read morebad service but Wilkins immediately welcomed us to the family. Our salesman Bill Kennedy, for starters, bleeds hard work and all around customer satisfaction. About a month or two ago we came in after visiting/being treated poorly by Camping World, Burdicks, and Gander Mountain. He spent approximately 2-3 hours just showing us different options and helped make our decision on what we liked. He has lots of knowledge and is out to make a sale but also to serve the customer and do what's best for the customer NOT just himself. We waited about a month and decided it was time. We couldn't make up our mind on which we liked better and Bill was so patient and understanding. He even came in on his day off (without letting us know it was his day off) just to make sure we were squared away. Finally we decided that a 2019 Coachmen Apex Ultra Lite was the one for us. He insured we got all of our wants including vent overs, back up camera etc. Today we received a top of the line walk through by their service guy. Ray. If you don't know Ray. You NEED TO KNOW RAY. He is the Albert Einstein of Campers. He knows them all inside and out. He gave us a solid hour to hour and a half of just slowly going through showing us what to do, how to do it, and the important pieces of information. Their was a running light out the day of pick up, totally a manufacturer fluke. Ray saw it, told us about it, and would not allow us to leave until he fixed it. Which he did. He was great. And said if you have ANY questions to call him up, and he will walk us through it. After our walk through of the camper, we got a walk through of the necessitates from Justin. He showed us what was necessary and what wasn't! He had our best interests in mind and insured that we were not just buying things for no reason. He gave us a great overview of things necessary. Overall, this was the best buying experience we have ever had. Out of cars, motorcycles, and many other large purchases such as our home. Hands down, the best. If you're new to the camper family or even a vet in it, GO TO WILKINS. Thank you for all of your hard work Bill, Ray, and Andy for always just being a welcoming face. -The Hurd's

Very disappointing experience with Wilkinson RV in Brewerton…read more We purchased a brand-new camper from Wilkinson RV, and the problems started before we even left with it. When we arrived to pick it up, we were told the microwave was defective. In my opinion, that should have been caught and corrected before the camper was ever sold or delivered to us. They removed the microwave and said a new one would be provided. We did eventually receive one, but the front faceplate was missing. Since we bought the camper in the fall, we winterized it, parked it inside, flushed it out, and checked things over before using it. Once spring came and we started getting ready for our first camping trip, we discovered more issues. The sink was only partially connected, nothing underneath seemed properly tightened, and the shower leaked inside. Some fittings also appeared to be over-tightened and started leaking as soon as we tried to use the camper. When we called and explained the situation, we ultimately decided to take it somewhere else to have the repairs done properly. That cost us about $1,000 out of pocket. This should have never happened after purchasing a brand new camper from them for over $25,000. Buying a brand-new camper should not come with this many issues right from the start. Lesson learned. We will never buy from Wilkinson RV again.

The camping was fine.. How ever this guy came in there with his family. The whole weekend he was…read morewearing a speedo. There were several campers that complained about him running around like this in front of their kids. Their response is that can't do anything about it. It's a bathing suit bottom, and there is no swimming there, The guy sat in the shade the whole time he was there. well when we were there we kept leaving because he made my kids feel very uncomfortable.

Absolutely ridiculous "the staff" 1. you cannot swim there because of a rare blue green algae that…read morehas killed a dog in the past that has gone swimming in the lake. 2.the staff constantly walks onto your grounds you have paid for "last night it was four of them like a goon squad"...... and ask you if you are registered and supposed to be there... I have gone to this place over the years and it happens every time.... 3.they purposely call cops to come onto the grounds and shine flashlights around on everybody's campgrounds at late hours to try and keep everybody in check. I have seen the park manager "the blond girl" from the woods laughing it up with the cops after they went threw and disturbed everybody....... 4. they sit there and watch you like HAWKS from the minute you pull up you will have people staring at you till the moment you leave and are pulling out they will be sitting there in lawn chairs starring at you. anybody that has anything good to say about this place rent from the RV park and get the special treatment because they have a seasonal pass... Talk to the campers.

My family has dealt with Seven O's since I was a little girl. While I did not purchase my current…read morecamper from them i definitely consider them in the future.

Went there the night before we were going to leave for a long weekend. The guy who works on the…read morecampers was awesome. They said to bring it right in and they would see if they could get it fixed by 11am the next morning. I dropped it off at 3pm and stopped by the next morning at 11am and it was done. Valves replaced and brakes checked. My experience was great there, and I won't hesitate to take my camper back there for service.

Stopped for a mid-trip repair that turned out to be tricky and involved my airstream dealership in…read moreMI. Our technician, Lyn, went above and beyond to get the repair done. He simply kept working, working thru the repair until success was achieved . And he was supported by a very able team. The Burdicks treat their employees really well, serving complimentary breakfast and lunch once a week. Lyn told us he got his first raise 3 months after he started! The Burdick's customer service is what every business should strive for - friendly, professional, knowledgeable and caring. They care about their customers and employees. This place overflows with pride in their service.

Had two slide systems replaced. Made the arrangements by phone 7 months ago. They were very good…read moreabout following up, making sure the parts were there and getting me in. Slight snafu on one part, not their fault. Overnighted it and had the install done just a couple hours after they said they would. Angelo in service was great to work with as was everyone else.