We love our veterinarian dr Eckhardt and her wonderful staff! She is kind, compassionate, and truly…read morecares about our little dog, Gia. I especially appreciate that she does not overmedicate or recommend unnecessary treatments. Her prices are fair and reasonable, and I never feel overcharged. The entire staff is friendly and welcoming, and we always feel confident that Gia is receiving honest, thoughtful care. I highly recommend this veterinary practice to anyone looking for compassionate and trustworthy care for their pets.

Although Eckhardt at first seemed good with my dog, my experience with this clinic's…read morecommunication and compassion was deeply disappointing. When my diabetic dog lost his sight, I was frightened and knew very little about what blindness would mean for him and actually though I had to put him down. I needed clear information and reassurance. Instead, the veterinarian became upset and left the room. After that, an assistant was sent in to check my dog, and I was left to find answers on my own. I had been a loyal client for years, but after I missed an appointment because of my own health emergency, the clinic refused to see my dog. Now I'm unable to get the insulin prescription he needs and have been told to go to Santa Cruz, which isn't possible for me. A veterinary clinic should communicate with care, especially when a pet owner is scared and trying to make important decisions for their animal. I felt abandoned when I needed guidance, and now I'm struggling to get my dog's necessary medication. Based on this experience, I cannot recommend this clinic.

first off i highly recommend this dr jeff. his attitude and straight forward approach and listening…read moreto us at initial visit is what every fur baby parent needs. confidence in their vet especially a new vet office at that. I also was told ahead that their isn't a lot of workers so it was told me in advanced. I understood to mean not a lot of overhead that is why costs are cheaper here. As for me , it makes all the difference for me having my puppy's as my life line to be comfortable with a new Vet clinic and dr. my dogs weren't anxious at all at the initial visit. that tells me a lot! was told he needed a dental what that meant to me was teeth needed to be pulled not specified the details only that labs would be done and then i'd be contacted and to proceed from there... i had to call them was told was infection and yes teeth and ok for surgery . nothing abt a cleaning at that point but apparently that was a issue with insurance little issues with payment later on. Once I found out my ins wasn't going to pay needed records from elsewhere , I provided ins co and vet clinic... with records i was then sent a email stating how much ins co was to pay! we proceeded with scheduling surgery for my pups dental! after surgery we submitted claim to ins for the thousand dollars to pay clinic directly and they denied! I then had to dispute and for that they needed detailed surgery notes from vet clinic. with the help of staff and dr we got them the notes etc... at that point ins as only willing to pay 400$ total disappointment End result was we paid our deductible to clinic after ins was able to pay the remainder of what ins refused and the dr gave a discount . What matters most is my puppy is home with me and recovering . I suffer with anxiety and my dogs r elder years now only stress caused was that my insurance wasn't being cooperative after having puppy insurance since they were born. i carry two insurance policy's for them and either wanted to pay a dime! Thanks to Ashley dr jeff and andrew working with one insurance for details of surgery i at least for ins to pay a tiny amount.... in reality i have proof they sent me a hard copy stating they were paying $1,000 and did not! after we paid our deductible ... this clinic in my opinion handled it the best they could and offered me a discount thank goodness. I'm incredibly grateful for the communication i received for them helping me in this case it was giving me a clearer picture of what not to buy pet insurance for going forward having elder puppy's .... we purchase as emergency's as babies and expect they will cover as they age not realizing there is stipulations for elder dogs i'm better off saving a savings for my dogs from the start. lesson learned. thanks again to the staff at pet maintenance for the extra help with my pet insurance it was appreciated ! I should not have had to go thru what i went thru with insurance companies for them to both deny me having records and all! i recommended his facility just make sure to have good communication always not just with this business but in life! that's the only way any thing will ever get done and fairly. kindest regards and thanks to dr and staff . My respects, corina lacanlale xoxo from copper puppy thanks u too

Not Here Happily Gonna Euthanize My Poor Cat KILO..!! Fortunately The Vet Said He Had A Bladder…read moreBlockage And Needed Surgery, Catherization, Meds, 3 Night Stay Etcccc..!! Thankfully I Seen A Financial Aid Assistance Flyer On Their Counter Top And Took One And Called Peace Of Mind Dog Rescue And They Agreed To Donate $500 To His Surgery And Care..!! What A Blessing..!! I And KILO Are Very Grateful For The Dr. And They're Entire Staff..!! THANK YOU ALL..!! ‍

We love our veterinarian dr Eckhardt and her wonderful staff! She is kind, compassionate, and truly…read morecares about our little dog, Gia. I especially appreciate that she does not overmedicate or recommend unnecessary treatments. Her prices are fair and reasonable, and I never feel overcharged. The entire staff is friendly and welcoming, and we always feel confident that Gia is receiving honest, thoughtful care. I highly recommend this veterinary practice to anyone looking for compassionate and trustworthy care for their pets.

Although the veterinarian seemed good with my dog, my experience with this clinic's communication…read moreand compassion was deeply disappointing. When my diabetic dog lost his sight, I was frightened and knew very little about what blindness would mean for him and actually though I had to put him down. I needed clear information and reassurance. Instead, the veterinarian became upset and left the room. After that, an assistant was sent in to check my dog, and I was left to find answers on my own. I had been a loyal client for years, but after I missed an appointment because of my own health emergency, the clinic refused to see my dog. Now I'm unable to get the insulin prescription he needs and have been told to go to Santa Cruz, which isn't possible for me. A veterinary clinic should communicate with care, especially when a pet owner is scared and trying to make important decisions for their animal. I felt abandoned when I needed guidance, and now I'm struggling to get my dog's necessary medication. Based on this experience, I cannot recommend this clinic.

They are just so compassionate during such a gut wrenching time. Paws and Claws have helped three…read moreof our fur babies cross the rainbow bridge and I highly recommend their services to anyone who is looking for peaceful euthanasia for their pet at home.

Dr. Smith was recommended to us by another vet who does in home services (Dr. Nagel) that had…read morehelped us out with a peaceful journey for our dog Minnie last year. Unfortunately, our other dog needed the same journey this morning. Both were over 16 years old. Dr. Smith is absolutely wonderful. Just like Dr. Nagel. Professional, caring, respectful etc... Making the decision to send you pet on their journey is extremely sad and difficult. Once you make that decision, you want someone who not only loves their own pets, but will give your pet the respect and love they deserve to go on their journey. Dr. Smith and her husband are amazing. I highly recommend them to help you in this situation that no one wants to deal with. She was so kind and loving to my dog and tried to even console me (a 57 year old grown man)... which I am sure wasn't easy!! Our pets are a huge part of our lives. They give us so much unconditional love, that even on the darkest days (like today) they teach us about the importance of time and appreciation. Thank you Dr. Smith for taking care of our "Wolfie." ... and my family!!!

Got our white English Lab "Tank" over six years ago. We got him when he was 4 months old. He was…read morerambunctious for the first few months. Tank settled down somewhat after a year. During that time I trained him the usual commands sit, down, shake and stay. Tank lets me know when he needs to do his business. At night he will only sleep in his crate. During daily walks he doesn't bark at other dogs/cats he mets along the way. People are amazed how friendly he is for being 125lbs. and tall for a Lab. He gets along with our two cats and small Chihuahua . He loves chasing yellow tennis balls. So happy we have our TANK. Our neighbor got a Stofer Lab shortly after we got Tank home. The Labs like playing with each other. When people ask me where I got Tank I tell them from Stofer's Labs. The best place to get a Lab.

Lack of transparency, and My Wife keeps telling me once when she drops off our dog, our dog wants…read moreto run away back to her usually when we drop her off with other daycare's she's excited to get in. Don't know what's going on, but wish they had more transparency and us to see our dogs.

Amazing! Mary was absolutely wonderful with my Australian Shepherd. I originally found her through…read morea local Facebook recommendation page, and now I completely understand why so many people speak so highly of her. She was extremely responsive, communicative, and took the time to explain help me learn about my Aussie. Mary did an incredible job gently cleaning my girl's overgrown undercoat out without rushing the process. You can tell she truly cares about the comfort and wellbeing of the animals she works with. She also took extra precautions with my Aussie's sensitive hips, which meant a lot to me. She looks healthier, happier, and so much more comfortable. Her coat is soft and beautiful --plus she smells amazing. Highly recommend Mary if you're looking for someone experienced, patient, knowledgeable, and genuinely caring with your pets.

Reached out recently to get a sanitary trim on my BC and it was super easy to schedule an…read moreappointment. She was ready for me and was quick and efficient. She didn't even charge me which was unexpected. She has an amazing setup on her property and I highly recommend and would go back. I am also considering boarding my dogs this summer.

Dave is one of a kind. He speaks "dog". I say this because he is our saving grace. We rescued a dog…read moreearlier this year who came with no training and had leash aggression. We tried obedience classes, 2 different trainers and implementing a variety of strategies I researched online... nothing worked. These habits continued and I was very overwhelmed by the future with my dog. I dreaded walks and driving with him. I was desperate to find some effective help. That's where Dave comes in (shout out to Mary at Bit O'Blarney Grooming services for referring him- best groomer around). Dave instilled confidence in myself as my dog's leader. I became/am becoming who my dog needed because of Dave. He made me confident in my delivery of every day training. Within 2 weeks, it clicked for my dog. We have learned how to communicate and successfully pass dogs on leash. We still have training to do, but the improvement I have seen has been amazing!! I have never met a trainer who cares so much about your dog and your concerns. He goes above and beyond to provide owners with the tools necessary to train at home... he even encouraged me to text him updates/questions outside of the session! He quickly responded to my questions which was so helpful when continuing to train in between our meetings. I'm so grateful to have met Dave and have him share part of his wisdom with me. If you've learned about Dave's program, you're very lucky and should reach out ASAP. You will not regret it. He is incredibly wise, caring, and does an excellent job coaching owners and dogs. Dave, thank you for all that you've done and all that you will do. Words can't express how grateful I am to have finally found a trainer with effective approaches that truly cares. You've truly impacted my dog in such a short period!

David is an amazing trainer! I have nothing but wonderful things to say about my experience. David…read moreis extremely knowledgeable and the first trainer out of 4 past trainers who have been willing and effective in working with my dog, Max. Max is a half husky and half American bully, and previous trainers have refused to work with him without placing him on anti-anxiety medication first. David saw Max's strengths the first session he met him. He's attentive and is always ready to help me when I have questions about Max.

My Husky has a great time during his 3 week stays while I'm on vacation overseas. Even though I…read moreprovide his food, if any stomach issues arise, they are quick to alert me via text. With pumpkin and/or probiotic options available, I am confident that things are under control without the need of a vet's visit. And with a wash on his final day, my Husky bounds home clean & fresh!

We LOVE Dogwood Ranch! My dog is an "only" dog. She attends daycare, has been kenneled with them…read moreand receives grooming services. The staff are wonderful and caring. I highly recommend them to everyone who has a dog. Especially those who might be lonely during the day.

I've known for several years Dr.Hofer and I'm overjoyed to know she's on the staff…read more Last week I took my elderly cat for the first time and was most impressed by care and thoughtfulness of the employees and the overall quality of this phenomenal clinic.

The service is great. They were very helpful including in rescheduling my appointment at no charge…read morewhen something urgent came up. The pricing is fine. I was expecting elevated pricing based on other reviews but it was ok and the service was quick. I wasn't in the waiting room 5 minutes. They were all very friendly with my dog and it is much appreciated. I will be back :)

Saying goodbye to our sweet Miley, who was over 17 1/2 years old, was one of the hardest things…read morewe've ever done. The staff at Pacific and Santa Cruz Veterinary Specialists made it as gentle and loving as it could possibly be. They got us in right away, so we barely had to wait, and brought us straight into a calm, quiet room where my daughter and I could be with her. They never rushed us. We had all the time we needed to say goodbye, and Miley passed peacefully in my arms. and the whole experienceIt was clear they knew exactly what they were doing and did it with real compassion. They even let us leave through a back door afterward, which gave us privacy at a moment when we really needed it. We can't say enough about how kind, generous, and caring everyone was. If you ever face this decision for your own pet, I can't recommend them highly enough. Thank you for taking such good care of Miley, and of us.

Let me start by saying I have the utmost respect for vets and their staff. Vet care is a tough…read moreprofession. I am a seasoned dog owner who has spent many hours and has had many visits to the ER over the years. However this last visit was brutal. We arrived at 830 am and didn't get fully seen and discharged for 12 hours ! 12 hours is insane to make someone with a sick animal wait. At least be up front on check in and say. You are likely looking at 5-6 hour wait. At least that way you can make a call and decide to not put your already sick animal through more stress. I get how triage works. Most pressing cases are seen first. But to have us come back into the exam room several times just to sit and wait for at least an hour or more each time is wild. The tech calls me and ask me if I've left and I say no I'm right outside and by the time I've come in they have forgotten about us and stick us in an exam room only to sit and wait another chunk of time. The vet was lovely and she helped diagnose my dog and set up a treatment plan. That was the only plus.