This is a hard follow-up review to write, and I am finally able to. We had only taken our little…read moreterrier, Penny to Dr. Chan. We went to bed on Thursday night, knowing our by then 16yr old terrier needed to cross the rainbow bridge. I called the office Friday morning, very emotional. As always, the front office staff were amazing. Told me they were closing at noon, but they didn't want Penny to be hurting so they'd help her if we could bring her in before then. I was not able to, so had to find a different option, unfortunately. That Monday I received a call asking how things were, if they could help us. Definitely not something they had to do, or that I expected. I, (again tearfully), told them we had found another vet to take care of her, and that she was gone. They expressed extreme condolences, told me they'd be sure to tell Dr. Chan, and if we ever needed them again, they'd be there. A few days later I received a beautiful card with a handwritten, very personal note about caring for Penny during her long life, from Dr. Chan expressing his condolences. If we ever get another pet, I would not hesitate to use them.

Polite staff, clean facility. I look forward to continuing to get services for my dog from them.read more

Staff were polite and efficient on the phone. They offer free triage to make sure your pet is okay…read moreto wait for an appointment. They also take walk-ins and allow you to wait at home for when they have room. All staff we met were kind and helpful, it was a wonderful experience! We paid ~$140 for a check-up and antibiotics for an upper respiratory infection. They also have an app which makes booking appointments extremely easy and hassle-free. Overall, I highly recommend VCA All Pets Animals Hospital! We are going to change our main vet to here!

On my last review I was not complaining. I loved this office. I just miss going. I was wishing my…read morepets allergies flared up and I was with her but she has passed away. I'd rather be a walk in appointment and waiting in line. I wish my Miss Mary Jane was still alive. Her passing has nothing to do with this place. I'm just reminiscing on being with her. I miss her This vet is excellent!

5 for for Ling (cat) visit. Ling feels and looks better. Would recommend to anyone…read more Thanks. Laurence

All about the money. My dog received a full exam and a senior blood panel at the clinic only in…read moreMarch. During that visit, a chewable flea treatment was recommended, and I purchased two doses. However, I was recently informed that because the practice has changed ownership, I am required to bring my dog in for a new exam at a cost of approximately $100 before flea medicine prescription for can be issued. When I questioned the necessity of another exam so soon after the previous one, I was told that the business was sold, and this is simply the new policy. Given that the dog was seen recently and had a complete workup, I should be able to get necessary flea medication. I don't believe I am asking for anything that out of the norm.. and it seems like it is all about the money.

Very few years of my life have gone by without a pet be a it cat or dog. We love are pets and…read moremedical care for them is also a part of our lives. We took Lucy to Animal Health Care for a check up and mouth care that resulted in her having to get some teeth extracted (she's 16). They were good in explaining everything upfront and were open to our questions with normal people answers. Post surgery was explained well and again questions were answered with compassion in detail. So we're doing well at 3 days post surgery. Last words...they're smart.

The ladies were all really nice but it was a bit of a wait to get in. My appt was at 11am snd they…read moresaid to arrive 15mins early to get up as a new patient for my cat. I got there at 10:47am and I was given a paper to fill out with her info and the lady in the front was asking more questions and then just told me to wait. I waited for a total of about 50 mins before they came to get here. They got her to the back around 11:35pm. I waited and until 12:20pm to be told They needed to keep her some more time to do some tests. I picked her up around 3:30pm. The ladies were nice and answered all the questions I had but the wait was a lot. I understand she was a new client but the main vet seemed overworked. It seems like there is only one vet for the entire office which seems like there is an understaffing issue. We had an ok experience overall. I would be willing to try this place one more time because of how knowledgeable and how well they explain things. It's just the wait and how long the visit took that really threw me off.

One of the best animal hospitals, my dog has already undergone two surgeries in this place, what…read moreelse I can say they do a very good job.

Great customer & animal care. I've been a client of there's for 20 years & their service has…read morealways been excellent.

Donna is my girl and I continue to bring my pets here not only because the veterinary stuff is…read moreamazing but because Donna at the front is the best, she is so sweet and while my dogs hate the vet, they love seeing Donna. I have reviewed this place before and I have referred them out to plenty of people. I will continue to do so. . Thank you so much for being here for me and my pets. The community definitely needed a place like you guys. -Penny & Benji's Mama

We are new to the area and needed to find a new Veterinarian for our two senior dogs we were…read morepleasantly surprised with the Wave veterinary center couldn't have asked for a better doctor and staff treated our fur babies with love care and kindness recommended highly Second visit was even better than the first. With complicated, chronic conditions we got in quickly and my buddy got the best care again. Kind and gentle technician Kat and Dr did Tests and X-rays. They were done quickly, and with concern for my buddy's comfort. Received excellent care with Dr Wavrick who obviously puts Pet health ahead of personal profit.

Over the last year+, I have brought in 3 cats. One we found a home for and 2 that own us…read more The first few visits were for annual checkups and vaccinations. The experience was great, thorough, and most of all, my babies came home just as perky as they left. Their last vet vaccination visit prior to discovering Banfield was to a different clinic, and our cats came home slow, lethargic, and not eating. I angrily called that former vet because I thought they killed our cats. Banfield treated our babies with care, and for that, they have my vet loyalty. Our oldest cat had dental work done under anesthesia this week. Even with the drugs in his system, he came home a little slow, but eating and drinking. He is much better today and almost back to his annoying, grumpy self. Thank you, Banfield, for caring for our babies.

Dr. Ruby at Banfield Harden Ranch was hands down the most unprofessional, irresponsible vet I have…read moreinteracted with in all my 26+ years of being a pet owner. She cleared my dog for surgery in November 2025, operated on him, and then sent him home with NO WOUND AFTER CARE INSTRUCTIONS. To make matters worse, she also gave him TWO separate 30-day injections of Librela just a few days apart. Since he was sent home with no instructions for caring for his incision, he developed an abscess. We brought him back the following week (as a precaution due to overdosing him on Librela without proper disclosure) and she said he looked fine and was cleared to go home. She said he'd be right out, but instead I waited in the lobby for 30 more minutes. She proceeded to bring him out and forcefully shoved her fingers into his surgery site and drained the wound ALL OVER THE FLOOR OF THE LOBBY. The fluids were literally squirting across the floor. My poor baby was scratching the glass door trying to get out. My dog died two months later from aspiration pneumonia, likely a complication with his larynx. Had Dr. Ruby properly examined him, she would have found his larynx issues and never given him Librela. He passed away at Blue Pearl, a Banfield affiliate, and yet they continue to email me frequently about him being overdue for services even though he is gone. I have asked them to stop contacting us since their records should show he passed at their facility on their watch. They continue charging us $100 a month for a preventative service plan for a dog who is no longer with us. We will NEVER bring our dog to a Banfield vet again. Please seek care from another local provider. Banfield is a disgusting, greedy corporate entity that is lining its pockets heavily during your time of need.

I've known for several years Dr.Hofer and I'm overjoyed to know she's on the staff…read more Last week I took my elderly cat for the first time and was most impressed by care and thoughtfulness of the employees and the overall quality of this phenomenal clinic.

The service is great. They were very helpful including in rescheduling my appointment at no charge…read morewhen something urgent came up. The pricing is fine. I was expecting elevated pricing based on other reviews but it was ok and the service was quick. I wasn't in the waiting room 5 minutes. They were all very friendly with my dog and it is much appreciated. I will be back :)

I took my rescue Pomeranian, Simba, here for grooming and they did an amazing job! I wanted his…read morehair shorter for the hot summer and he looks absolutely adorable. They are always so kind to him and he genuinely loves going here. Highly recommend! (His smile says it all)

Friendly and cheap but damn... my dog got fleas first and probably last time taking her there. Im…read moresure she didn't already have them or they would have told me. It was more expensive to get rid of the fleas than the hair cut

Reached out recently to get a sanitary trim on my BC and it was super easy to schedule an…read moreappointment. She was ready for me and was quick and efficient. She didn't even charge me which was unexpected. She has an amazing setup on her property and I highly recommend and would go back. I am also considering boarding my dogs this summer.

Amazing! Mary was absolutely wonderful with my Australian Shepherd. I originally found her through…read morea local Facebook recommendation page, and now I completely understand why so many people speak so highly of her. She was extremely responsive, communicative, and took the time to explain help me learn about my Aussie. Mary did an incredible job gently cleaning my girl's overgrown undercoat out without rushing the process. You can tell she truly cares about the comfort and wellbeing of the animals she works with. She also took extra precautions with my Aussie's sensitive hips, which meant a lot to me. She looks healthier, happier, and so much more comfortable. Her coat is soft and beautiful --plus she smells amazing. Highly recommend Mary if you're looking for someone experienced, patient, knowledgeable, and genuinely caring with your pets.