The past couple of weeks have been incredibly hard for us. Our fur baby has been very sick:…read morevomiting, extremely lethargic, not eating, and just not himself at all. Over the weekend, things got much worse, and we rushed him to VCA Animal Hospital. They completed blood work , X-rays, gave him antibiotics, and fluids because he was severely dehydrated and hadn't eaten or drank water for days. That's when we got the shocking news: he had an intestinal blockage. Despite how much weight he had lost in such a short time and how weak he was, we decided to move forward with surgery. During surgery, they discovered the cause--19 hair ties lodged in his intestines. I was completely blindsided. This experience has been traumatic, heartbreaking, anxiety-filled, and incredibly costly. But we are beyond grateful to God, the VCA's incredible staff, for helping us in our hardest moments, to the rescue center that helped with surgery costs, and especially greatful for the VCA charity that went over and beyond because without them and the charitie foundations available, we wouldn't be able to bring our fur baby home.

Staff were polite and efficient on the phone. They offer free triage to make sure your pet is okay…read moreto wait for an appointment. They also take walk-ins and allow you to wait at home for when they have room. All staff we met were kind and helpful, it was a wonderful experience! We paid ~$140 for a check-up and antibiotics for an upper respiratory infection. They also have an app which makes booking appointments extremely easy and hassle-free. Overall, I highly recommend VCA All Pets Animals Hospital! We are going to change our main vet to here!

The staff was absolutely amazing! My kittys prior vet visit at a different vet was extremely…read moretraumatic. The staff here handled her with care and did not rush her when it came to the exam. Everyone from the front desk, the vet tech, and the vet herself were absolutely amazing!

All about the money. My dog received a full exam and a senior blood panel at the clinic only in…read moreMarch. During that visit, a chewable flea treatment was recommended, and I purchased two doses. However, I was recently informed that because the practice has changed ownership, I am required to bring my dog in for a new exam at a cost of approximately $100 before flea medicine prescription for can be issued. When I questioned the necessity of another exam so soon after the previous one, I was told that the business was sold, and this is simply the new policy. Given that the dog was seen recently and had a complete workup, I should be able to get necessary flea medication. I don't believe I am asking for anything that out of the norm.. and it seems like it is all about the money.

Don't go here. They are a $$$ machine intent to extract as much from your wallet as they can. I…read morebrought our dog in for a simple urinary tract infection, common on large breed female dogs. They presented a quote for $800 (plus antibiotic meds) to do a simple urinalysis and asked for $1400 to include blood work. Left after paying $250 for a rabies vax she didn't need but they req'd to see her. My other vet in Gilroy did the urinalysis, blood work, ultrasound, etc the next day for around $400, including clavamox antibiotics for 14 days.

The ladies were all really nice but it was a bit of a wait to get in. My appt was at 11am snd they…read moresaid to arrive 15mins early to get up as a new patient for my cat. I got there at 10:47am and I was given a paper to fill out with her info and the lady in the front was asking more questions and then just told me to wait. I waited for a total of about 50 mins before they came to get here. They got her to the back around 11:35pm. I waited and until 12:20pm to be told They needed to keep her some more time to do some tests. I picked her up around 3:30pm. The ladies were nice and answered all the questions I had but the wait was a lot. I understand she was a new client but the main vet seemed overworked. It seems like there is only one vet for the entire office which seems like there is an understaffing issue. We had an ok experience overall. I would be willing to try this place one more time because of how knowledgeable and how well they explain things. It's just the wait and how long the visit took that really threw me off.

One of the best animal hospitals, my dog has already undergone two surgeries in this place, what…read moreelse I can say they do a very good job.

Great customer & animal care. I've been a client of there's for 20 years & their service has…read morealways been excellent.

I am disappointed that your office did not help to send info on the visit of my dog, Rosie, to my…read moreinsurance. I thought that was part of why I am paying so much for your service. my appt was this morning. Helen Green.

I brought my dog Mochi here for a dental cleaning. Mochi's dental cleaning itself went well. Dr…read more Wavrick was kind and I felt Mochi was cared for during the procedure. Unfortunately, the administrative side of our experience and the post-op care we received was very frustrating. We once drove an hour and a half to our scheduled appointment only to be told the doctor wasn't in and the office forgot to contact us to reschedule. After the dental cleaning, Mochi developed bad breath again. I reached out to the clinic and was told the doctor would prescribe antibiotics, but due to delays around the holidays, it took about three weeks for the prescription to be sent. During that time Mochi contracted Giardia and our local vet advised against giving additional antibiotics. Once he recovered, I tried to fill the original prescription, but Wave rejected it, saying it had expired. Even after explaining the situation , including that the delay wasn't in my control and the prescription was never filled, I was told I'd have to pay for another visit to get a new one. While Dr. Wavrick was compassionate during the initial visit, the lack of support and empathy with the prescription, the scheduling errors, prescription delays, and lack of flexibility left me disappointed, especially given how far we travel to come here. I can't say I will recommend Wave if you are looking for quality care for your beloved pets.

Extremely concerned with the standard of care provided by Dr. Ruby Murillo on September 17, 2025…read more My dog Peetie underwent a dental procedure where his pre-anesthetic bloodwork was manually entered into the system hours after the procedure was already finished, meaning his critical flagged abnormalities were completely ignored before going under. During anesthesia, his heart rate plummeted to a dangerously low 68 bpm, yet he was still extubated and sent home with zero post-op pain relief, causing severe post-surgical distress. To make matters worse, my cat Sophie also underwent a dental procedure with Dr. Murillo on this exact same date. She suffered a traumatic cardiac event under anesthesia, and I was not properly informed or referred to a specialist. Dr. Murillo's clinical oversight and handling of medical records raise massive safety questions for anyone trusting this hospital with their pets additionally I have discovered significant discrepancies in the care and records I have 3 active complaints against Banfield with the Veterinary Medical Board.Rge discrepancies are significant. If you live your pet do not trust them with Banfield. Dr. Kate Brown and sone licensed technians are being investigated as well.

This Banfield location is by far the worst I've visited. I called about two weeks ago to make an…read moreappointment because my usual location, Sand City, couldn't issue a travel certificate for my dog to go to Canada. The nurse scheduled me for a Thursday appointment, and I planned my day accordingly. However, I never received a confirmation email, nor did the appointment show up in the Banfield app. Concerned, I called an hour before my appointment since it was a 45-minute drive. The receptionist put me on hold for 25 minutes while I was already on my way to Salinas--only to hang up on me. When I called back, she immediately asked if she could put me on hold again. I said no, but she insisted it would be brief. After another 12 minutes, she finally answered and told me that there was no record of my appointment. At this point, I was beyond frustrated. I explained that I was already halfway there and needed to see the doctor. She said I might have to wait, which I was fine with. But as I got closer to the location, she called again to say the doctor couldn't see me that day. I asked when the next available appointment was, and she scheduled me for Saturday morning. On Saturday, I arrived at 10:45 AM. Typically, my dog's exam takes a couple of hours, so I waited in my car, making some necessary phone calls. They assured me they would call as soon as they saw Luna--but two hours passed with no update. When I went inside to ask, they said they would contact me soon. I didn't want to drive 50 miles back home just to return later, so I continued waiting. At 3:00 PM, a nurse finally called me, but instead of providing an update, he rudely questioned me about my dog's medication, almost as if he was confronting me. Now it's 3:25 PM, and I'm still waiting, wasting an entire day that I could have spent working on my projects. This experience has been incredibly frustrating, and I wouldn't recommend this location to anyone.

The service is great. They were very helpful including in rescheduling my appointment at no charge…read morewhen something urgent came up. The pricing is fine. I was expecting elevated pricing based on other reviews but it was ok and the service was quick. I wasn't in the waiting room 5 minutes. They were all very friendly with my dog and it is much appreciated. I will be back :)

I called to set up a new patient appointment for my dog. After being placed on hold for several…read moreminutes, I reached the point of booking a same-day time slot. I asked if I could have a moment to confirm I'd have my car back in time for the appointment, and the call was disconnected. When I called back less than a minute later, I was told they were fully booked and couldn't see us for several days. The receptionist's tone was very dismissive and "oh well" about the situation, which made the experience even more frustrating.

I took my rescue Pomeranian, Simba, here for grooming and they did an amazing job! I wanted his…read morehair shorter for the hot summer and he looks absolutely adorable. They are always so kind to him and he genuinely loves going here. Highly recommend! (His smile says it all)

Friendly and cheap but damn... my dog got fleas first and probably last time taking her there. Im…read moresure she didn't already have them or they would have told me. It was more expensive to get rid of the fleas than the hair cut