So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

Haven Property Management helped us find a rental property quickly and from afar. We were moving…read morecross country on a tight timeline during peak summer season, but they were pros at letting us see the property virtually, in addition to the helpful YouTube video and pictures. Armando was the property manager we were connected with, and he was great at communicating what steps came next, answering our questions, and getting in touch with us in a timely manner via text, email, or hopping on a phone call. He FaceTimed with us from the house too, which was so helpful! Now that we are officially tenants with Haven, we love how we can see everything in their online portal. With the click of a button we can submit maintenance requests, pay rent, or reference a digital copy of our lease. Thanks again for all your help, Armando!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

Branka is wonderful to work with!! She goes above and beyond the average person in customer…read morerelations. She is very communicative and responsive. She is very friendly. She deserves a raise!

From the owner: Summit Property Management offers top-tier, owner-focused property management services in the Puget…read moreSound. We understand that maximizing your investment's potential is key, and we prioritize transparent communication, efficient operations, and tenant retention. Our services include: Comprehensive Property Management: From rent collection and maintenance to financial reporting, we handle it all using state-of-the-art software, ensuring you receive accurate and timely updates. Owner-Focused Approach: We prioritize your goals with weekly email updates, monthly performance reviews, and clear communication. Our detailed financial reporting keeps you informed, allowing you to make the best decisions for your property. Tenant Screening & Retention: We implement rigorous tenant screening processes and focus on retaining tenants by providing exceptional service, which leads to consistent occupancy and increased returns. Cost-Effective Maintenance: With our network of trusted vendors, we deliver quality maintenance at competitive rates, ensuring your property stays in top shape while minimizing costs. Whether you own a single property or a larger portfolio, Summit Property Management offers the expertise and personalized attention to optimize your real estate investment.

This was my first experience getting a rental on my own, and I honestly couldn't have asked for a…read morebetter experience. The company made the entire process so easy and straightforward, which made a big difference as a first-time renter on my own. Since I wasn't able to be there in person, Aaron was absolutely amazing to work with remotely. He went above and beyond to help me find multiple listings that fit my budget, wants, and needs, and he even toured properties with me live over Zoom. He was always friendly, responsive, and genuinely looking out for me throughout the entire process. Even with my tight turnaround time, Aaron helped me find a great place in a timely manner and made sure I felt supported every step of the way. I'm incredibly grateful for all his help and would highly recommend working with him and his crew!

Seattle Rental Group was great in connecting me with fantastic agents who helped me find a great…read moreapartment in Seattle. I was relocating from New Mexico, and they made the entire search so easy. Bree sent over a curated list of apartments that matched my price range and my amenity and feature requirements. She also provided information about each neighborhood, which was incredibly helpful since I was moving from out of state. The day I arrived in my new city, our other agent, Kristi, picked us up and gave us a six-hour tour of the places we had selected. Additionally, she was an advocate for us throughout the process. She asked the tough questions of the leasing agents on our behalf to help ensure we got the apartment we wanted. She asked questions we hadn't even thought of, so it truly felt like she was on our side rather than pressuring us to choose a place. She was amazing. Even before I signed my lease, I had additional questions, and Kristi was there to answer those as well. Both Bree and Kristi were fantastic. They even handled turning down the apartments we decided not to select, which was one less thing for us to worry about during a major move. Great service all around! They made relocating to Seattle and finding an apartment so much easier.

I recently met with Katie Mandell, a property manager with Maple Leaf, to view a townhome in…read moreSeattle. She was responsive and accommodating while scheduling the viewing. When we toured the unit, she was very knowledgeable about the property and its history, and answered all my questions regarding the rental terms and application process. Katie was extremely kind, personable, and professional, and gave me the strong sense that she and the company she represents are trustworthy and sincere. The townhome was great, but unfortunately, another applicant applied for the unit the night before we met, so the timing didn't work out. After we toured the property, Katie was kind enough to show me another home nearby, and went above and beyond, by searching for other properties in the area managed by Maple Leaf. I decided to not move at this time, but am grateful for all of Katie's help and hope to work with her and Maple Leaf Property Management in the future.

Horrible experience! ZERO stars. I would never rent with them again. Maple Leaf is the property…read moremanagement equivalent of predatory house flippers. When I moved in I told them there was a hole in the outside wall, near the kitchen window. For the next 1.5 years I told them and they had their own inspectors take pictures of it. Despite this, they only made a move to fix it once I reported them to the city. The whole time I lived there I was told that all of my things molding was my fault (including 2 beds!). I was told to leave my cupboard doors and drawers open to prevent mildew in the kitchen. The dehumidifier I requested would fill up at the end of each day. When they finally opened the wall to fix the hole, there was black/wet insulation and they had to replace half of the kitchen's 2x4's, and the workers found another hole with earth worms living in the kitchen under the dishwasher. Despite having 5 different workers out to deal with the hole and earth worms, this was never fixed by the time I moved out. And then, 2 weeks before I moved out there was water dripping out of the bathroom ceiling fan. They opened it up to find a leak that had to be going on for at least a year because the insulation was again black and the wood was moldy. They did not fix this before I moved out. I just had to live with a hole in the ceiling above the shower... Then they illegally withheld $750 from my deposit. They didn't follow the law by detailing the reasons for withholding this amount. They simply printed out a screenshot of text messages with their handyman giving an estimate on two projects. Thankfully I was able to recover the deposit since they do not know the law or how to do their jobs. There is so much more, but this should suffice as a warning. Lastly, their own employees bad mouth each other. Highly unprofessional and shows the do not even follow basic respect standards. Disgusting, gaslighting, lying, and incompetent company. Steer clear!

The owner of Landlord Management Inc is James Sansburn. He also owns the John L. Scott Real Estate…read moreagency in West Seattle. The property management and real estate agency are in the same place. This was the worst experience I have ever had with a landlord/owner in Seattle. If I could choose negative stars as a rating I would. I rented a studio at 7119 California Ave. SW. for the longest six months. When I first saw the place it seemed nice. The carpet had just been cleaned and it seemed like a nice place to live. The studio I rented is in the basement so I asked about the neighbors that lived above me. Mr. S told me a senior woman had been living upstairs for more than 15 years. I thought this will be a great place to rent. Senior citizen long term renter (quiet, calm) r+Landlord/owner lives in the building (place taken care of/clean)+(easy communication) Unfortunately, that only added up in my mind. The upstairs senior citizen was an insomnic and stayed up all night moving furniture and watching t.v all night. I would say it began around 8:00 or 9:00 PM and lasted till 4:00-5:00 AM. I was lucky to get a full night's sleep. When I questioned Mr. S about this he said,"Yes, she does not sleep at night." He failed to mention this before I gave him a deposit, signed the lease, and moved in. When I moved in there was a strange smell. One of the movers told me that the smell was cat pee in the rug. The rug would have to be removed and a stain put on the concrete floor to get it out. He had done work like that so he knew what was going on. I did not smell it when I first saw the apartment because the rug had just been cleaned and it was dark color. AAARRRGGGHHH!! When I confronted Mr. S about it he said he could not smell it. Surprisingly, Mr. S was the only person that could not smell it. On the threat of my moving out, Mr. S got a smell removal professional to look at the rug. The rug was so bad that the a removal professional told Mr. S to buy a new rug. It would cost more money to remove the smell than buy a rug. The carpet professional removed the carpet and told me the rancid smell was so bad he could taste it in his mouth. EEEEKKKKK!! I was not able to move into the apartment until 3 days later. Was Mr. S sorry for the inconvenience. Noooo!! I was inconveniencing Mr. S and spending his money. Tax write off or not. After that point, Mr. S, this man in his 60s-70s began to avoid me like the plague. He would actually go back into his apartment when he saw me. I found this quite amusing since I had done nothing to him and his lack of immaturity was limitless. It made it challenging to get things fixed dealing with this level of immaturity. So, my advice, don't do it. You will regret.

Disgusting, lazy, terrible and should not be in business. They purposely do not answer phone calls…read moreunless you press the "owner needs to speak to Joe". The moment we need a repair we get the cold shoulder, no follow up and over weeks of waiting. Today I pulled out my cutting board and there were MICE drippings all over and a hole in our roof that's they've been dragging their feet on repairing for 25 days in 30 degree or less weather with rain and snow. Will be reporting to every city department on their gross negligence. Do NOT RENT FROM THEM. No sane owner would want this management company controlling their property if they had a spine

Sensible Home Management made being a rental Tenant a very easy and enjoyable…read moreexperience/interaction of finding a place to live and helping me out! Other property management companies I have dealt with in the past were usually impersonal or difficult to work with. I had a situation that made some last minute difficulties with changing my lease and they worked with me quickly and comfortably, taking a lot of the worry off my shoulders. The property was nice but with all homes a few things break/need attention. They were very quick and responsive with getting the problems fixed. If I was moving to an area they serviced again, I would have taken the time to lease one of their properties, and would hope to have them manage a rental property. Highly recommended from either tenant or property management perspective!

I viewed a home, and have emailed and called the number associated and got no responces. Phone…read morenumber rings once and goes to an automated message & no way to leave a message or speak to real person. Emails are still going unanswered. First time looking for a house and haven't got the best experiences from the leasers.