Dr. Manera and his staff are wonderful. I've been going here for a decade and I would highly…read morerecommend this business to everyone. Unfortunately the Glen Carbon location has closed, but the Fairview Heights location is certainly worth the drive.

Sorry but we found this business to be lacking in quality product and service from inconsistent…read morestaff. Yes, the prices are reasonable, but my new glasses don't fit right. After 3 revisits, it's still not right. I don't need to have them

This week my husband and I went in to have his glasses adjusted since he had bought them there…read moreabout 3 years. A young blond girl there was super friendly and helpful. She said if this doesn't do the trick come back and we'll try again. Well it didn't and he went back yesterday. The young lady was not there. The lady that was there was very rude. She stated she couldn't help because the glasses were old and might break. We won't buy glasses there again.

Meredith went above and beyond to fix my glasses. Even tho her boss was telling her that they…read morecouldn't do much more for them

I had two pairs of busted up glasses I purchased a year and a half ago from another retailer. We…read morebrought them in to see if we could find frames they'd fit into because... well. They were super expensive lenses. Kay took so much time and care to find not just one, but two different frames to pop my lenses into. She fitted them, buffed them up, and got us on our way in no time. Her customer service skills were impeccable, and I truly appreciated the quality of care that she took to make sure we left happy. She didn't try to push anything on us, and provided us with exactly what we needed. I'll definitely be back to give her my future business!!!!

When I scheduled an appointment they canceled it the day of for "emergency" via text, it said to…read morereschedule so I did for the same time as the original. After I did the online questionnaire I headed out to the location. Once there, they notified me that I can't do an appointment here because it's all online and since i haven't been here is a few years I'm not eligible for the online exam. This wasted my time. In the future either advertise this fact online or instead of the text saying it's been cancelled for an "emergency" just tell me why it was actually cancelled so I don't waste my time. I won't be returning/can't because the doctor is never in person. If you plan on not going every year, this is not the place for you.

Clarkson hired a new Dr to replace a Dr that left the practice. I was asked if I wanted to keep our…read moreyearly appt because of the change. Please let me tell you how I am so grateful that I did. Dr. Molly Stacks is awesome. Before even discussing the positive energy of Dr. Stacks, the staff and office manager are simply awesome. You can feel the positivity oozing from the staff and it's contagious. Then Dr. Stacks enters the room with abundant energy that pulls you in. Watching and listening to Dr. Stacks explaining your results and the anatomy of the eye in terms that would make sense to anyone was amazing. Dr. Stacks is relatable. She literally put the cherry on top of the excellent service that we received from her staff. I would highly recommend this Clarkson Eyecare branch to anyone in need of eye care. Dr. Tamekia Bush

I'm sorry but Clarkson has fell off so bad. This location is teeeeeerrible! Reading all of these…read morereviews.. I see that I'm not the only person who feels this way. I have been trying to get my son's glasses for 2 months. And this was AFTER they got his glasses made incorrectly. Every time that I go to the store (during their listed open hours of operation) the doors are locked and the lights are off. After this experience, I started to call before heading to the store. Most of the time, no one answers. When I did get someone to answer and confirm that the store was open, I was told that the store was closing early and would not be reopening that day because the employee had a dr's appointment. There were about 12 minutes left before she went to her appointment so I told her I could be there in 10 minutes. She refused to confirm that she would still be there or not. This was just unprofessional and sad. If there aren't enough employees, they should hire more or close the store for good and just merge with a surrounding store.

We had a great experience at the Fairview and West County locations. Stephanie and the rest of the…read moreemployees were very helpful and nice in Fairview. Tamara was great at West County!! Would definitely recommend a visit!!

they are so incredibly sweet at this location I came to get my Dior frames they fixed them with no…read moreissue life savers

Amazing care is what you can expect at any Performance Eye Care office. I've been at several over…read morethe years and they never disappoint! I love the personal attention and help to choose the perfect pair of eyeglasses.

I have been a patient of Performance Eyecare-Swansea, for just a few years-but I'm always glad to…read morego back every year because the staff is friendly and knowledgeable. They are very helpful. I visit with Dr. Cuff once a year and he is very professional and amicable. He has helped me with my vision health. I can see better now - and have good eye health than in years before.

Dr. Reed has been my optometrist for over 4 years. She is highly skilled, friendly and supportive!…read moreShe truly cares about you and your vision, not being blown off as "just another optometrist." Office staff are very friendly and accommodating!! No need to doctor hop once you come here!!

The staff is absolutely the best. They are friendly and accommodating. The doctors on staff here…read moreare the same as well. I would highly recommend this office for your eye care. Keep up the good work guys!

Talk about poor costumer service skills. This place has poor management and under qualified staff…read moreto run the this place. I got to my appointment early so I can be seen at my appointment time but the doctor was running late. He showed up 15 minutes passed my appointment time cuz he needed to make his damn tea. Then you got a single mom in there with multiple kids who need to been cuz they had scheduling issues so I left so she can have my appointment. Before that issue the staff or so called office manager had a horrible horrible attitude towards a patient who was picking up her glasses. The staff was not professional at all. On top of all that the staff loves to talk shit about there patients after they leave or sit right in front of them. From someone who's comes from 11 years of healthcare this place violates ALL HIPA Laws. I would never recommend anyone to crown vision of ofallon il

I took my grandson to crown vision center. Bought the works and insurance. He lost his glasses and…read moreI've tried to call them only to be hung up on four times. I Will NOT be doing business with this company Ever again!

I believe they are closed. But before that, great PR. Had cataracts removal at a surgicentet in St…read moreLouis.

This review is specifically for Dr. W. Eric Jones and Fountains Eyecare Center. Dr. Jones is…read moreawesome. He treats you like a patient, not just another "customer" (like eyeglass retail stores do). My wife used to go to other retail eyeglass stores for exams and they push for things she doesn't want or need. But they don't do that at Dr. Jones' clinic. Although the other retail stores have better hours (ex: open on weekends), we still go to Dr. Jones. That tells you how much we like and trust him. He is great and very patient with children as well. The staff is very friendly. The office is very nice and clean. The eyeglasses are designers, but they do have some discounted glasses and we never feel pressured to buy from them. In fact, we have gone to other eyeglass retail stores to buy our glasses, but we always go to Dr Jones for our eye exams. With that said, Fountains Eyecare Center's association changed it's name from "Illinois Eye Surgeons" to "Quantum Vision Centers" after increasing their family of eye care centers to include Missouri facilities (thus the "Illinois" name no longer applied). Ever since then, every time we call, we get a call center in Swansea who schedules all appointments for Quantum. I'm not very crazy about this change because the wait is too long, and it doesn't seem personal. I prefer calling Dr Jones' office directly. Like Frank W said in his review, we also have considered going to a different place because of the changes. But when we found out that Dr Jones is still the doctor for this clinic, we decided to stay. Our satisfaction and trust in Dr Jones and staff is what made us stay with Fountains Eyecare Center. So why did I give this a 5-star review? Because like I said in the beginning, this review is about Dr. Jones and the Fountains Eyecare Center, not Quantum. I do think the recent change might cost them some customers (like Frank W in the other review). But if people are looking for a good Optometrist, the awesome doctor and staff are definitely what is going to keep this office in business.