Incredible selection of wine, beer, and all spirits. They also have a big section where you can…read morepurchase tools and glasses and all kinds of bar stuff. Prices are pretty good, and they have a number of deals going on all the time that sometimes make things even better. In addition, they have a tasting area in a couple spots in the store. Another bonus they have is that they do a lot of trainings and classes so that you can learn food or drink making or a number of other things related to live in the good life. Store is really well kept and looks beautiful coming in, but obviously the focal point is the alcohol. The people there are always very helpful. I had two people stop by and ask if they could help me out in different sections of the store, and they walked by and did the same to everybody that was looking and didn't seem to have found what they were looking for.

We usually love coming to Total Wine & More because they almost always have everything we're…read morelooking for -- it really feels like a one-stop shop for all things liquor. On this visit, I was searching for a specific flavor of pretzels that Kiara told me about (the ones she gets on the plane), which are supposedly only sold at Total Wine. I saw other flavors in the store, but not the one I was looking for. The brand of the pretzels is Stellar and I was searching for the Maui Monk flavor. The website indicated that they had it in stock, so I asked a worker for help. Unfortunately, he was unhelpful and made me feel like I was bothering him, so I continued searching on my own. After some time looking on my own, I asked another employee, who was much more helpful. He took the time to check and explained that they were likely out of stock and that the online inventory isn't always accurate. He also mentioned how popular the pretzels are and that they sell out quickly--even he buys several when they come in. My husband was also looking for a small bottle of Cointreau, but they were out of that as well. I decided to try another flavor of the pretzels - Sweet and Sparky. These were good, had a spice to them with the buffalo flavoring. These bags are priced at $6.49. I'd like to eventually try the other flavors, including the one I was looking for. This visit was hit-or-miss in terms of customer service and item availability.

Always a pleasure. Staff knows their stuff, hours are good, and I've enjoyed every visit.read more

Holy Beer, Batman! I have never, NEVER seen such a collection of craft beers and microbrews, all…read morecrammed into a smallish store in aging strip-mall-land. Like opening the door to beer nirvana! Small but quite decent wine selection; an interesting, if not as complete collection of liquors. Quite friendly and pleasant folks behind the counter. Did I mention the eclectic variety of meads and ciders? If it's alcoholic, brewed and bubbly, you will find it here.

Hey, it's a liquor store. They sell beer and booze just like all of the others. The prices are…read morebetter here, however, than those at other liquor stores in the area. The stars here are the staff. You would expect high turnover in a job like this but they have had a few employees who have been working there for years. Debby is the best. She's always ready to chat about the goings-on of the day. Don't forget to pick up a NUVO on your way out!

This is the LQ store closest to me and they are currently open-- They are offering curbside pick…read moreup, where they will come and collect your orders and bring them to you. They have updated hours which I think is 12-8 every day.

This was hands down the worst experience I have ever had at a liquor store. The woman at the front…read morewas on her phone and when I was looking rung the bell to be let into their whisky safe (I was looking to buy a bottle of scotch) no one responded. After 5 minutes, I went up and asked them if someone was going to let me look, and the response was that they could let me "grab what I wanted" but that they didn't have time to let me look. Very disappointing experience. I had heard some really cool things about this place, and made the 1.5 hour drive from Louisville just to check it out. I'm in the spirits Industry and have been to hundreds of liquor stores, but this is the bottom of the line. My advice, go anywhere else but this place.

We stopped looking for a hard to find bourbon. They said they carry what we were looking for but…read morethey were currently out. So we looked around - bourbons are found all the way to the back & down the stairs in an old bank vault. I found a bourbon that I haven't had for some time so I bought a bottle. It's a different kind of liquor store - in a good way.

After shopping here for alcohol and lottery for years, they refused to cash in a winning scratch…read moreoff. I was told I needed to spend a majority of my $200 ticket to cash in my ticket. It seems to me that Ryan doesn't know there are other liquor/lottery sales in the state. Also, Big Red Liquor, a lottery agent, should honor the winning tickets. I used to think this was a good place to shop. Friendly people, very clean. I will never return to this business again.

This was my first time visiting big red liquors on the south side, had no intention of going until…read moremy friend said he needed to look for a special type of bourbon that you can only find at big red. So we went, and I must say visually it's a very cool store! I love how it's set up and organized into different sections. The selection here is insane! Truly I've never seen so many choices of alcohol, and I found different options that I didn't know existed. My intention was to not purchase anything, but I found a good deal on Johnny walker red but the game of thrones version. For a steal of 15 dollars! I couldn't pass it up! Another awesome feature of this store is that you can taste things! How could you go wrong with that, Right in the middle is a tasting bar, you just let them know what you are interested in trying and they will pour you a generous but legal portion to try out. I hope to find some big reds up near me for my shopping needs!

Although this is one of the smaller liquor stores I've been to, I found the staff to be friendly…read moreand very helpful. I was looking for a particular type of liqueur and wasn't sure where to find it. One of the staff made her way over to show me and because they only had the large size, she immediately got on her phone to start checking in with the next closest franchise to see if they had it. The guy at the counter was also friendly and helpful. The place has its own parking lot and has access to a side street with a stop light for easy access onto the busy Madison Avenue. Good folks and good location, just a smaller inventory. Review #3510

Always friendly, good prices, decent selection of tequila, darn good selection of interesting…read moreliqueurs. Open until midnight M-Th, until 1 AM F-Sat, until 8 Sunday. Not the place to go for wine, specialty beers or ciders, but they have a pretty good selection nonetheless. I plan on asking them if they can get some of my favorite local brews, as well as my favorite rum, next time I visit. I'll update y'all once I hear what they have to say.

Cheap Booze behind the Jiffy Lube, come and get it! This is a full service liquor store so they…read morehave all of the top brands of hard liquor, but more importantly, the prices are almost as good as Costco. This is a chain so you will find stores all over town. You will not find fine wine, or limited run beer here, but they have a wide variety to choose from, including my favorite, Pacifico. The service was great, so I guess there isn't much else to say!

The staff member held the last bottle of a certain whiskey I wanted. That was very nice of him.read more

This is my go-to spot on the Southside. They always have a BA selection of EVERYTHING, it's almost…read morea little overwhelming at times when you go in with an intent to get A, and end up getting A& B & C because alcohol. The employees are always helpful too - my first time stopping by a really gorgeous guy employee helped me find an easy recipe from his own bartender's book for a bridal shower drink. They also know what's going on with the local beer scene, always seem to be well-stocked with the popular types.

Unable to purchase ANYTHING! He says he has to wait for his manager to get here to do an override…read more Manager is coming from "home." And no apology, no nothing. He's just standing outside texting on his phone! Wow!

I should give them no stars! The customer service is non existent. As a supposed VIP , you are…read moresupposed to have access to special deals. After six plus months I have been able to access ZERO deals. They are always sold out, or no longer available. Why send me emails about deals that do not exist? I will spend my money elsewhere, and tell everyone I know, DO NOT SHOP HERE!!!!