1. Crown Custom Hot Rods

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Royse City, TX

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Crown Custom Hot Rods

5.0 (2 reviews)

Services - Crown Custom Hot Rods

Routine automotive maintenance

Auto electronics installation

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14 years ago

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Southwest Car Care - Southwest Car Care

Southwest Car Care

(12 reviews)

I purchased a used truck that had lots of minor issues. This morning the truck completely crapped…read moreout and I had it towed to the Southwest Car Care since it's pretty close to the house and open on Saturday. After doing some basic troubleshooting we thought this was going to be a big job, probably a fuel pump and various electrical issues. 30 minutes after the truck was dropped off I was called by the shop and they walked me through everything. Turns out it was an electrical issue from the previous owner that made it look like a fuel/air issue with the truck. Southwest could have easily gouged me and told me it was any number of other items. I went to the shop and they walked me through various items on my truck, letting me know what was in good shape and what could use further review or maintenance. They showed me any items that they thought were safety concerns and then detailed how they can be fixed. I went into this expecting a huge repair bill and days without my truck. I left Southwest Car Care the same day with a lot of knowledge and a trusted mechanic for any of my future car issues. Oh yeah, and a perfectly working truck.

They replaced my son in laws engine and I noticed it started leaking coolant after 400 miles. I…read moretold him to bring it back and they said the hoses were leaking so they replaced them and charged over $400 for an upper & lower radiator hose! Drove it home, still leaking, went back and they said it was now the water pump, which is under warranty from the engine replacement. They obviously misdiagnosed the coolant leak and would not refund the hoses. I said I would be happy to pay for the hoses but refund the labor since you misdiagnosed it. Nope, but they replaced the water pump because it was under warranty. Technician misdiagnosed the truck and charged us. Beware!

Crown Custom Hot Rods - autorepair - Updated November 2026

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