This place has great upsides and some annoying downsides. For instance; the recycling part up front…read moreis fantastic...as long as the material you bring is one they accept you can bring as much as you want and be rid of it without needing to have Recology come pick it up. The staff out there are friendly too! The back end, where the trash goes, is where I draw issue. I may have a small amount of material that wouldn't go in a trash bag (de-constructed office chair, and a cat tree, let's say) so maybe 10-15 lbs. Well, the lowest price to get rid of those items is $65.00, which is wild to me...but there's literally no other way to get rid of stuff without breaking the law (dumping). So, consider smaller item dumps!

I've gone here for 20 years to properly dispose of household debris. Every encounter I have had…read morewith an employee has been positive. SEC must do a great job selecting and training their employees to be courteous and helpful. Today, I was unfortunately hit by a delivery truck in the entrance. The staff were incredibly helpful and proactive. I especially appreciated the offer to call the supervisor on shift. Jennifer handled the stressful situation like a pro and the offer to send me the CCT footage was greatly appreciated. Today's crew turned what was a bad situation into a manageable one. I'm thankful to have such amazing services in San Mateo County.

They're efficient and friendly. What more could you ask for? Just be sure to sort all before your…read morevisit so everyone can get in and out and keep the train rolling..

The staff is personable, respectful, proficient and cordial. The most important thing is they DO…read morereturn your rightful deposits legitimately per California state laws; what a refreshing drastic different experience comparing to the other place in San Mateo. Their measuring scale is placed out in public view and does provide accurate measurements. Only wish they would have set the scale to zero with the empty weighing bin on so no subtraction and uncertainty of the actual weight of the bin needed. The place is dirty with sticky ground as expected in recycling centers. One star is purposely removed because it did take such extra time to wait in line (even on weekdays) also because they do completely shut down their FULL operation for lunch from 1 to 130PM and we, thus, the customers all had to stand around and patiently wait for their normal returns:( Nevertheless, we will come back again because they're HONEST!!

Consistently pick up the trash & recycling week after week with no issues. If a pick up for one of…read morethe three bins is missed, it's maybe once a year and if you call, they have someone coming out as soon as possible to correct the problem - but this is a rare occurrence. A decent service for the price .

Horrible service, regularly miss trash pick up days and the customer service people are very nice…read morebut can't anything about drivers not doing their job. Supervisors are spineless cowards as well, I've asked many time for a supervisor to call regarding ongoing missed pick up days and he never does. His name Mike. I'm certain the driver run the show and piss all over supervisors. Unfortunately Recology has like a monopoly on trash removal. Oh and the icing on the cake is that they miss days and when I call about trash overflowing, I am told drivers are not required to pick up trash off the ground, even though it's there because they did not pick up when they were contracted to do so. All the while Recology will happily take your money and not deliver services. What a racket!

Quick and fast! The workers are good at what they do. Just make sure you do your part by sorting…read moreall your recycling for a fast and speedy process. They also offer drop off and get paid online. You have to sign up for an account through them. They provide business cards with QR codes to sign up. Pretty simple procedure if you're in a hurry.

Super friendly, VERY fast. As of 11/01/2025, due to construction, they have moved into the edge of…read morethe safeway parking closest to the ongoing construction. Came on a saturday at 3:30pm. Out in a 5 minutes. Small line formed after I left.

This is a good place to get rid of your your old junky electronics. Got some cash for some of my…read morejunk and cleaned out my home . I arrived and they helped me unload my items, weighed everything up and sent me to the cashier window. Was in and out in about 15 mins and walked away with some extra cash.

I had a terrible experience at CalWest Recycling. The owner was incredibly rude and unprofessional…read morefrom start to finish. Not only was he cursing at me, but he also called me a "dick," which is completely unacceptable behavior for someone running a business. To make matters worse, I was instructed to unload and move my own pallet of batteries for recycling. After I had already done the work, I was suddenly told I couldn't continue because I was wearing Birkenstocks. If that was actually a safety policy, one of the employees could have easily told me before I started unloading instead of waiting until I was finished. When I was told I had to wait in my car, I simply walked over to my vehicle, and the owner continued insulting me by calling me a "dick" as I left. Customer service and basic professionalism were completely absent. There are plenty of other recycling businesses that treat their customers with respect. I would definitely recommend taking your business elsewhere.

Provided a fantastic rate and great experience with copper cable recycling. Genuinely kind people!read more

Best prices in town. Best service. They buy all metals and have a truck scale for quick service.read more

Nicest Man I have ever met. He made me feel comfortable and took care of all my needs .read more

Quick arrival (within 40mins of the call), fast pick up and reasonable price…read more I don't know why I didn't do this earlier. I am in the process of moving and he made it seamless to clear the junk I accumulated over the years. Joseph was friendly, reasonable and super fast work of my junk! I will call him again if I need more stuff taken away this week.

Great staff great rates great perks. The best recycle services in the area. Highly recommend!…read moreAnd thank you you guys for offering free water to your customer. This is a small perk but means a lot to us.

It was an Easy unloading and pay process. You drive in and…read morethey weigh your car, no need to get out of car except to pay

The office staff is very helpful and informative. The guys who came to pick up the recycled items…read moreare friendly and courteous. I am extremely pleased with their service.

Recycling my 45-inch Samsung TV at GreenCitizen, Inc. was incredibly convenient. The staff were…read morefriendly, professional, and very helpful throughout the process. There's no need to search for parking--just pull up to the entrance, and a staff member will come out and unload the items you want to recycle. The entire process was quick, easy, and hassle-free. It was a very pleasant experience, and I highly recommend GreenCitizen for electronics recycling.