Paul Petrone has an M.D. degree in Mercedes service. When…read moreyou go there you can see they really care about their customers. They told me I should bring my car to the dealership service because it was covered by a warranty. They also called the service office and told them to expect my car to drop off for the repair they had already diagnosed. They spoke to the foreman at the dealership. All of this service was gratis. More importantly, they go to Mercedes school to keep up with what they need to know.

They are Tesla certified. They did a great job with the repairs while being professional and…read morehelpful dealing with insurance and stuff.

Kenty and the crew are smart, kind, helpful, and efficient. I think their price is fair and they…read moreare very knowledgeable, especially Kenty. He is very patient and understanding. He walks you through all the steps, issues, and possible resolutions. I will come back here again. I already had my car serviced here twice.

My brother, who loves his cars like his baby, has been taking his car and my dad's three cars for…read morealmost a decade to this shop. Usually, they're easy and fast to schedule, park, and pay for any service, ranging from oil changes to repairs. I'm usually in and out within an hour because my parents are waiting in the lobby and get restless if they're seated too long. What's key for me is their expertise to inspect annually for any maintenance issues and troubleshoot the root causes that cause our car alarm to turn on randomly at night, a faulty transmission, etc. We've tried Honda dealers, but they usually upsell us or charge higher rates where the returns on investment don't support their surcharges. I realized that the staff here is likely too candid to know how to sweet talk customers and sugar coat any recommendations. They tried several times to dissuade my dad from fixing a 2001 Odyssey van because it wasn't worth the value of the car from two decades of depreciation with issues, ranging from air conditioning to a stolen catalytic converter when parked on the street in New York City. However, my dad insisted on repairing it because it was useful for transporting larger items, ranging from equipment to furniture. It's truly hard to find mechanics and a body shop you trust to bring your car and those of your loved ones. It helps that their crew (e.g., Ricky) can speak Chinese slowly and clearly to relate to my dad with his hearing impairments. Nobody's perfect in this imperfect world, so sometimes you need to take a leap of faith and find someone willing to work with you and relay all the info that you need to decide how to move forward or not with fixing your car. For me, it's better to hear the good, bad, and ugly truth than to not know the inside scoop for making a more informed decision, especially the tough ones.

I love this place. The guys take really care of my car. I've been going to them for about 15…read moreyears. I like their service.

Joe and the team at Dry Harbor are as honest and dependable as they come. They've been servicing my…read morecars for over 10 years, and I wouldn't go anywhere else. Whether it's routine maintenance or a bigger issue, they're thorough, fair, and never try to upsell. Trustworthy, skilled, and just good people.

Super nice and fast with the work. Will go there again. They took care of a broken alternator and…read morebelt as well as pulley belt. I needed other things but they never pressured you to get it.

I brought my car here after I was driving on the BQE and all of a sudden the wheel stiffened up and…read moreI couldn't easily turn. Scary to say the least. Jay was very kind and they were able to find the issue and better yet, went above and beyond to find out the issue was covered by warranty! So instead of charge me to do the repair he recommended bringing it to a Honda dealership to repair. I really appreciated the honesty and integrity and I will come back again.

I highly recommend Essential Auto Care! They provide exceptional customer service, and it is rare…read moreto find an auto repair shop that is this honest, professional, and genuinely committed to helping its customers. Before bringing my car in, I spoke with Daniel and explained that my car alarm had been going off randomly. I asked if they had a diagnostic scanner, and he said yes. I was surprised when I asked about the diagnostic fee and he told me it was free. Most auto repair shops and dealerships I have dealt with charge for diagnostics, so I truly appreciated his honesty and generosity. Daniel was also very friendly and asked for my name during our phone conversation. When I made the appointment, I let him know that my husband would be bringing the car in. When my husband arrived at the shop, Daniel remembered my name, which was such a nice personal touch and showed how much he genuinely cares about his customers. It took about 90 minutes to diagnose the problem, and they found that a loose latch on the driver's side was causing the issue. They tightened the latch, and when my husband asked how much we owed, Daniel told him there was no charge. We were both completely surprised and incredibly grateful! Daniel was friendly, professional, honest, and provided outstanding customer service from beginning to end. Auto repair shops like this are hard to find, especially ones that don't try to make a quick dollar off every customer. Essential Auto Care has earned my trust and my highest recommendation. Thank you so much, Daniel, for helping us solve the mysterious problem with our car alarm that kept going off randomly. I truly appreciate your kindness and honesty. If you are looking for a trustworthy and customer-focused auto repair shop, I highly recommend Essential Auto Care. You won't regret coming here!

I came here with an A/C issue -- warm air, no cooling. They…read moredidn't confirm what the actual problem was but went straight to performing a refrigerant recharge for $235.86, without checking whether the system could function properly. I mentioned that the system had pressure, but no one explained that a recharge wouldn't help if the compressor wasn't working. As a customer, I didn't know the compressor status -- that's what I expected them to diagnose first. After taking payment and completing the recharge (which didn't solve the problem), they told me I had a refrigerant leak. But how was that diagnosed? With the compressor not engaging, there was no circulation, no dye test, no vacuum hold -- just a guess after the fact. They later explained that the recharge was done "to see if the compressor would engage" -- but I had already told them there was pressure in the system. Skipping basic electrical tests and charging for a recharge first is not professional diagnosis. What I received was uninformed consent: I agreed to a recharge without being told it was unlikely to help unless the compressor was working. As a customer, I relied on their expertise to guide the process -- but they failed to explain this critical limitation. I wasn't given a service report or receipt during the visit -- both were sent the next day, after I posted a review. Their mention of a refrigerant leak was never documented, and no leak detection tests were performed. It felt like an after-the-fact explanation when the recharge didn't solve the problem. Their process seems designed to create more work (and more charges) instead of solving the actual problem from the start. Rather than diagnose the issue first, they sold a service that couldn't fix the underlying fault -- leading to more expensive steps later. Professional mechanics explain what they are doing and why. In this case, I paid for a service that couldn't address the actual issue, and was told I'd need to pay again for proper diagnostics. If your A/C isn't working, ask exactly what they'll check before you agree to anything. I won't be coming back.

Great place to service your car . Reliable , punctual , dealer quality at a more reasonable price …read more And no stress like many other shops give you .

I've known this boss over 30 years, dating back his old auto shop in Canarsie. He's an exceptional…read moreknowledgeable, trustworthy and dependable mechanic. One area for improvement would be to show a warmth with a smile :-) but overall, he is a stellar professional.

Maran"s Auto Body is the ABSOLUTE BEST shop out there. Mike is not just knowledgeable, but…read morepersonable and extremely professional. Everybody on his team is proficient in their skill set, which translates to a perfectly repaired vehicle in a timely manner. I've had the misfortune of needing Maran's 3 times this year..and my car looks better than when I drove it off the MINI Cooper lot t!! It looks so good, I've even offers to sell my car. Moran's makes magic. If you need a body shop..Maran's is the place, and Mike is your guy !!!!

Maran's Auto Body shop is a GREAT place to repair your car, and the only one I will use on my…read morerecently purchased 2020 Lexus ES330H car. Ask for Mike, a really nice guy and they did a really nice job repairing my hood damage for a great price and timely repair. It looks like new! They are a Lexus certified repair shop, so you know you're dealing with a reliable, and heigh quality company. What I great find!

Last year, when I came here for an inspection, was told I needed two new tires. I was skeptical,…read morebut I replaced the two tires and passed my inspection. This year, they said I needed two new tires again in addition to a $500 brake fix. Everything would have cost approximately $1,000 so I just left. Today, I went to another repair shop where I paid $37 and passed my inspection. The other shop didn't notice any tire or brake problems. I drive about 4,000 miles a year locally. I never have any warning lights, engine check lights, or any other issues with my car. Beware if you go here and they tell you this and that needs to be replaced. Get a second opinion before you spend hundreds of dollars.

My entire family takes their cars to Danny's. They are trustworthy and alert you to repairs needed…read more- if they need to be handled now or in the future. They do not do any work unless it is essential! I appreciate their honesty and will continue to have my car handled at Danny's. The costs are fair and affordable. My car was serviced and its a manual transmission. I worry with prices going up but am happy to have a place to take my wheels to for awesome service! Thank you!