I really enjoyed the process of picking out the various tiles with Timothy for my bathroom…read morerenovation. Calvin was helpful over the phone when coordinating the delivery and Curt was really conscientious about making sure the tile was carefully stored when he dropped it off.

Thanks, Gil, for your advice. After reading your review I stopped in…read more I had a sample of our Silestone counter. Timothy immediately helped me find several appealing options to go with my sample. I loved his first suggestion but sadly it was outside my price range ($140 sq ft!). He helped me find a lovely dimensional tile with a great artisan style that will set off the quartz Calacatta Gold well. He was helpful with installation suggestions as well: finding a Schluter edging that will compliment the colors. The vibe was mellow and helpful. Unlike other places I have been to, I didn't feel that they needed to perform a wallet biopsy before they answered questions. Can't wait to order my tile and upgrade our kitchen!

We hired Lily to clean & disinfect our fridge/freezer due to the recent power outage which resulted…read morein moldy refrigerated & frozen food that spilled out into the freezer. She did a very thorough job & brought her own table, buckets, cleaning solution, etc. which she used outside with our water hose. This was very convenient. I really like that they are a small, family-owned business. Her son is the point of contact & communicates very efficiently with the client. Our fridge/freezer is clean & the rotten smell is completely gone. Highly recommend!

From the owner: -Attention to detail -communication…read more -quality work -ready to listen and make sure we are on the same page! -we try our absolute best to work on your schedule.

Our shower was leaking into our garage and the whole bottom tiling needed to be replaced, Vlad was…read morevery responsive and helpful with the whole process. He knew exactly what we needed and what to do, and even when problems came up during the process he was able to fix them and still finish the project on time.

Vlad has done 2 projects for us, and we couldn't be more pleased with the results! He did a back…read moresplash in our kitchen and put shower doors in 4 of our bathrooms. He is very professional and pays attention to details. Would highly recommend!

Mike did an exceptional job on retiling the shower in our master bath. His work is meticulous and…read morehe willingly addressed some unexpected plumbing problems. Mike takes pride in his work, is pleasant and courteous, and I would not hesitate to call him for any future project. Chris H

From the owner: We install custom tile and stone for home owners and commercial contractors. Contact us for a free…read moreestimate. No job too small or big. Grout & tile repair, full remodel, new construction, tear out & demo and installation of all aspects of tile and stone tile. Bathrooms, large floors, back splash and more. (No granite or slab stone counter tops, sorry)

I had a good experience with this place. Apparently there is another, unaffiliated WNC Tile up in…read moreAsheville. I would say if you live closer to this business, check it out and see if you find what you're looking for before going to the bigger one up near Swananoa Rd.

Ruby runs this shop and goes many extra miles to make her customers happy. She's extremely well…read moreversed in pros & cons of different types of tile and will assist you with your ideas (thankfully she's smart enough to let you make your choices!). We bought all of our tile from this shop - she has a great selection, prices are good and she made the experience fun instead of stressful!

Appointment only in their sales center. It's frustrating. I've made two appointments and both…read moretimes, one of the service people had to stop what they were doing and come into the sales department to help me. This is a far cry from Dal-Tile in Dallas or Houston. Their service department is not accustomed to high volume activity, so plan on an extended visit. During COVID, they have not been extremely busy which makes that part of the experience a bit more tolerable. Best bet is to order on-line and pick up there.

From the owner: Daltile is the industry-leading brand of ceramic, porcelain, glass, metal, and stone tile as well…read moreas mosaics, extra-large slabs, countertops, exteriors, and roofing tile. Daltile products are distributed through over 250 company-owned sales service centers, stone slab yards, and gallery design centers that service a robust network of trade customers. Daltile products are also sold through independent flooring retailers. Dedicated to innovative product development and distinguished style, Daltile provides a rich palette of quality products created to inspire residential and commercial designs.

This place is run by an incompetent staff in both locations. 4 orders placed & all of them have be…read moremessed up in some shape or form. For example I was given wrong stock quantities several times over phone and in person I was told not to worry about it they had lots of that tile. Then when it came time to go and place order they were sold out !.. THANKS GUYS I appreciate . They even bungled up one of my returns - of a regular stock item . They seem to make up rules as they go along or feel like, I was told to return it to the other location in Asheville ? I was trying to get an explanation of what is the difference? IS it not the same company ? Do you really want to inconvenience your customers? I reminded the clerk that I actually paid for the items here and she was reluctant to return my money. But did after causing an argument. You are so much better of with a box store not sure how they stay in business with staff like this..

Awesome store with a huge inventory. The employees are very knowledgeable and helpful. Prices are…read moregood too.

Alex and Alex and their team are super tiling professonals! They take pride in their work and see…read morethe job through to completion with every bit of it finished to perfection using state-of-the-art materials. They have even done special projects that we requested for our new construction project that required expertise beyond tiling. We're very grateful to have found them! Working with them is a very positive experience. Their pricing is very fair and even lower than most contractors. They're the best!!!

These people are great! Excellent work ethic, extremely knowledgeable and they do incredible work!…read more Highly recommend!