My wife and I have purchased 5 cars from Camargo Cadillac. We have always had a great experience…read moreand the buying process has always gone smoothly. My salesman, Bill Laker, is exceptional to work with. We had an issue with our purchase of the Cadillac Lyriq and Sales manager, Jevon Parker, took full responsibility and resolved the issue to our satisfaction. The gentlemen who greet you when you drop off the car and service techs are always friendly. I would definitely recommend this dealership.

Was coming from Lexington to Cincinnati (3 hour round trip) to look at and test drive a CT4-V BW…read more Talked to a salesman to confirm it was on the lot and let him know that if I liked it I was going to trade in my BMW and buy it. He said I could test drive it if I was serious. I let him know that I'm diving 3 hours round trip and that I was serious. Got there and the manager had an assistant tell me I couldn't test drive it. I asked if they were going to test drive my care if I traded it in. They said yes. I said I want to test drive the one I'm buying. They said no. Wasted half a day. But the facilities were nice. I hope you don't buy a car from them.

We got a great deal on a great used car. They even replaced the brake pads and tires, and filled…read morethe tank before we drove off. It was definitely a great process!

I would give zero stars if I could. A one day repair has now taken over a week. Among other things,…read morethey tried to get me to pay $250 more than I was quoted, they broke something during the repair that needed to be fixed, and I had to return the car almost immediately after picking it up as the repair was not done correctly. To top things off, the repair of what they broke in the car was supposed to be finished today around lunch and I never heard a word from one person at Volkswagen. Very unprofessional and I will never be back except to hopefully pick up my car soon.

I just purchased a brand new 2023 Acura Integra. I've owned many vehicles in my life & this was by…read morefar the most seamless, easy car buying experience. Greg Schaefer was our sales consultant. He was experienced, knowledgeable, very respectful, answered all of our questions & was very responsive in our email & phone communications. He found us exactly what we were looking for. Greg & everyone at Columbia Acura made the whole shopping/buying process easy for me. The day of our purchase, we brought the car home and found some imperfections in the paint, from the factory. We returned the vehicle back to the dealership the next morning, and the sales manager & detail department quickly took care of the issues and had it back to us in perfect condition within minutes! This is how a luxury car buying experience should always be. Thank you Columbia Acura!

I had a great experience purchasing my vehicle. Sales rep was courteous throughout, allowed me test…read moredrive multiple vehicles. Answered every question I had, and kept me updated through the process. Hopefully the future service visits, potential other purchases will go just as well!

I just purchased a vehicle here at Dennis Smith Auto, and had the best interaction with the…read moresalesman Jeff Wilson! Jeff was not the typical salesman that I have interacted with over the many years of looking at vehicles, he treated me with the upmost respect and honesty. I highly recommend doing business with Dennis Smith Auto!! Thank you Sincerely Wayne Shaw

I would have liked to leave a positive review, but unfortunately, based on our experience so far, I…read morecannot. We purchased a 2021 Chevy from this dealership at the end of July and were told there were no leaks or significant issues with the vehicle. Shortly after bringing it home, we discovered a serious oil pan leak that cost us over $500 to repair. Unfortunately, that was only the beginning. The transmission then began slipping. We spent approximately $1,100 on repairs, and we were told the issue had been fixed. However, the problem continued, and we have now been told that the vehicle needs a completely new transmission at an estimated cost of another $6,200. We have barely been able to drive the truck since purchasing it, yet we have already spent a significant amount of money on repairs and are now facing thousands more in expenses. This has been an extremely disappointing experience.

We have been using performance Lexus since 2011 when we bought our first Lexus. First, we love the…read morebrand! The cars are tight, well built, ergonomic, driver friendly, long lasting cars. Mine is a 2012 with over 150k and still runs like a top. There are no rattles, everything still fits and works and looks great. I'll have this car for 200k miles, that's a value! Performance Lexus has great Covid protocols in place; barriers, masks, online scheduling and a video report of your vehicle. They have maintained the level of service while keeping the spread down. Their building is a lovely space, pre-Covid you could workout on a treadmill, watch a movie in the theater (with snacks), work in a mini office or relax in a leather couch and watch TV. There's no hard plastic chairs for hours while you wait for your car. They also offer complimentary washes with service, or anytime if you purchased from them. And when your repair or maintenance will take a long time they offer nice loaners that don't smell like smoke. Service guys are nice, professional and frequently we get 10% off labor coupons. Sales guys are good, we've purchased three cars here and would absolutely buy from them again when we need to replace our vehicles. We don't interact with the sales team as much, my car was purchased 10 years ago, but our interactions have been positive. And when we occasionally wander around the floor while waiting for service, they are always friendly but never pushy.

I strongly recommend avoiding this dealership. I purchased a used vehicle from them that arrived…read morewith a cracked windshield. Being from out of state, we had the car transported in an enclosed carrier to avoid such problems. The crack was located in a spot that was extremely difficult to see upon initial viewing, but it is clear damage that should have been caught and disclosed. When I brought this to their attention, they refused to take any responsibility whatsoever. Instead, management claimed that "multiple people inspected the car" prior to the sale and tried to shift the blame onto both the transport carrier and myself. Even after I provided evidence--including the transport company's official pre-inspection photos clearly showing the damage existed before the vehicle was ever loaded onto the carrier--the dealership still refuses to fix the issue or offer a solution. Despite this proof, General Manager JR Hage and Used Car Manager Rich Cook refused to take responsibility. Their repeated response was simply, "It's not our responsibility." Their total lack of accountability, failure to honor basic transparency, and refusal to acknowledge photographic proof show how little they value their customers once the sale is complete. Save yourself the headache and take your business to a dealership that stands behind the vehicles they sell.