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    Crosstown Courier

    3.0 (4 reviews)

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    Streamline Xpress LLC - On Time Local Deliveries

    Streamline Xpress LLC

    (1 review)

    Horrible customer service from their drivers. Had to order a replacement vanity top from Home…read moreDepot and was told after completing the order, a 3rd party courier service would be contacting me. Received call from a driver named Travis from this company while I was at work so I couldn't answer therefore he left me a voicemail. On the message he stated they had my vanity top scheduled to be delivered the next day from 2pm to 6pm and to call them back to confirm when would I be available. Called him right back, Identified myself and informed him I work until 4:30 everyday and could be home by 5 pm then I would be able to receive item from 5-6. He got an attitude with me and said he didn't remember what time he said on the voicemail they would deliver. I told him he stated o the message 2-6pm. He then stated "they don't deliver after 5:00pm." I told him he stated on the message 2 to 6 and I am at work and can not be home until 5. He then said "well these are our work hours, so we'll just have to call you tomorrow to see what other time works better." I told him I was already letting him know what time worked best and I cannot be home before 5pm. He then asked hatefully "well where do you live at?" I told him my location then asked him shouldn't he already have my address on the delivery invoice??? At that point this guy doesn't say another word and just hangs up on me! I called Home Depot customer service and had them file a complaint with this company. That is not how you talk to a customer, period. You can't always be off of work right at 5:00pm that's just the nature of things sometimes. Things come up, deal with it or find another job.

    From the owner: Courier and Delivery Service, White Glove Delivery, Appliance Installation, Assemblies of Bicycles,…read moreTreadmills, Grills Etc.

    Crosstown Courier - couriers - Updated May 2026

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